--- title: GoodHire (a Checkr company) Reviews meta_title: 'GoodHire (a Checkr company) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 280 reviews by the users' company size, role or industry to find out how GoodHire (a Checkr company) works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 280 scale: '5' date_modified: '2026-08-14' parent_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- # GoodHire (a Checkr company) Reviews **Vendor:** Checkr, Inc **Category:** [Background Check Software](https://www.g2.com/categories/background-check) **Average Rating:** 4.6/5.0 **Total Reviews:** 280 ## About GoodHire (a Checkr company) GoodHire, a Checkr company, delivers the easiest end-to-end background check workflow in the industry, while offering unique features that help HR teams get their background checks done quickly, affordably, and in a way that minimizes the burden of compliance. Product Description GoodHire simplifies and speeds background checks with customizable, on-demand services for organizations of all sizes. Building a great team starts with a trusted partner that delivers the easiest end-to-end pre-employment background check workflow in the industry. ## GoodHire (a Checkr company) Pros & Cons **What users like:** - Users appreciate the **simplicity and speed** of GoodHire's background checks, ensuring clarity and reliability in the hiring process. (3 reviews) - Users appreciate the **ease of use** of GoodHire, enjoying simple, fast, and reliable background checks. (2 reviews) - Users appreciate the **simple and reliable background checks** from GoodHire, enhancing their trust in the hiring process. (2 reviews) - Users appreciate the **speed of service** with GoodHire, enjoying quick and reliable background checks that enhance trust. (2 reviews) - Users value the **time-saving efficiency** of GoodHire, making background checks quick and straightforward. (2 reviews) - Hiring Process (1 reviews) - Reliability (1 reviews) - Seamless Process (1 reviews) - Turnaround Time (1 reviews) **What users dislike:** - Users experience **process delays** with GoodHire, finding the turnaround for background checks slower than anticipated. (2 reviews) - Users often experience **delays** in receiving reports and responses, making the process feel overly automated and frustrating. (1 reviews) - Users often face **poor applicant quality** , resulting in delays and a frustratingly automated process for assistance. (1 reviews) - Users often face **poor customer support** , struggling to connect with real people for timely assistance. (1 reviews) - Users find the **poor reporting** can delay processes and make it difficult to get timely assistance from real people. (1 reviews) - Slow Checks (1 reviews) - Usability Issues (1 reviews) ## GoodHire (a Checkr company) Reviews ### 1. CHECKr **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2022 **What do you like best about GoodHire (a Checkr company)?** NOTHING for CHECKr not a good company t **What do you dislike about GoodHire (a Checkr company)?** not all fee is upfront from what you picked; you need a better breakdown of what is being charged; not till you see the bill do you find out a different charges, way to long on receiving background back & they do not reply in a matter of time. **Recommendations to others considering GoodHire (a Checkr company):** fees **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** none at this time ### 2. Goodhire does a pretty good job, but has a big gap (email notifications) **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2022 **What do you like best about GoodHire (a Checkr company)?** The website is relatively clear and navigatable, the results are relatively easy to navigate a read. **What do you dislike about GoodHire (a Checkr company)?** The product looks great aesthetically, however its a bit deceiving as it is fairly complex and somewhat difficult to actually use. For example if you start a background check you'll be asked if you want to use your standard template, but this template has an 'edit' choice, but if you click edit you can't actually edit your standard template and I can't find a way to edit it. It only edits the current background check, but the options already on the screen prior to clicking edit accomplish that same thing. Similarly if you click 'contact support' when logged in, it goes to a generic screen where you are contacting support as if you were not logged into the product. The deal breaker for me is it will not notify you via email if there is a background check that has not cleared. This is a significant issue if there is a background check that has not cleared, it's important a notification is fired so that HR staff go look at it. In terms of County searches you can select three counties but you have to manually choose them, I with the product could figure out what counties someone lived in and feed that into the county lookup automatically. Like so many products it needs that last 10%. All this being said, most software is terrible, and this product may very well be better than most of its competitors, that would not surprise me. It needs some major improvements to have non-technical folk use it, but it still may be one of the best given the low bar of business / enterprise software usability. **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** It's background checking new hires as it promises. It has many options to choose from to meet a companies needs. ### 3. Please do not fall for the trap. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2021 **What do you like best about GoodHire (a Checkr company)?** Only the best thing with the Goodhire is new account and custom package setup can be done quickly compare to other companies. **What do you dislike about GoodHire (a Checkr company)?** Many things: 1. Very slow Customer Service 2. No escalation POC 3. Hidden Charges 4. Worst experience to the newhires because of the multiple unnecessary documents required handreleased documents (No other BGC company is requesting for these type of documents) 5. Crappy UI **Recommendations to others considering GoodHire (a Checkr company):** I would like to recommend them to have a good escalation team and support team as well as remove the unnecessary charges and keep it transparent **What problems is GoodHire (a Checkr company) solving and how is that benefiting you?** I haven't resolved a single problem with this tool. Top of that, I have faced many issues because of using this one. ## GoodHire (a Checkr company) Discussions - [Where is your Support team located?](https://www.g2.com/discussions/customer-support-8485976e-3df5-484e-aadb-8d4c518f178c) - 1 comment, 1 upvote - [View GoodHire (a Checkr company) pricing details and edition comparison](https://www.g2.com/products/goodhire-a-checkr-company/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+16%3A17%3A49+-0500&secure%5Bsession_id%5D=3f85e8ab-31e6-4edc-b60f-bb172be2fbe0&secure%5Btoken%5D=7dcb2b0e60f816032796fe4d9d3c2b8e5cd01230a2302c18af4b14b27b89de2f&format=llm_user) ## GoodHire (a Checkr company) Features **Background Check Administration** - Screening and Assessments - Compliance - Dashboard - Tenant Screening - Employment Screening - Drug & Health Screenings **Drug Testing Administration** - Screening and Assessments - Compliance - Dashboard - Integrations **Generative AI** - AI Text Generation - AI Text Summarization **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications - Status Tracking - Applicant Tracking **Drug Testing Data** - Real-Time Tracking - Alerts and Notifications **Background Check Additional Functionality** - Integrations - Mobility - Messaging - Third-Party Integrations - Screening Services Integration **Drug Testing Additional Functionality** - Mobility - Messaging - Payment **AI Insight Check - Background Check** - Insight Check **Platform** - Customization - Integration APIs - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **AI Investigation and Verification - Background Check** - Verification - Employment Eligibility Verification - Education Verification - Data Verification - Identity Verification **Additional Functionality** - Assessment Management - Workflow Management - Employee Onboarding - Batch Processing - Reference Checking - Compliance Management - Records Management - Fraud Detection - API - Reporting & Statistics - Generative AI - Real-Time Monitoring - Feedback Management - Search/Filter - Online Applications - AI Copilot - Candidate Profiles - Reporting/Analytics - Real-Time Reporting - Job Application Management - Secure Data Storage - Self Service Portal - Visual Analytics - Summary Reports - SSL Security - Historical Reporting - Recruitment Management - Customizable Reports - Reminders ## Top GoodHire (a Checkr company) Alternatives - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (507 reviews) - [HireRight](https://www.g2.com/products/hireright/reviews) - 3.9/5.0 (180 reviews) - [First Advantage](https://www.g2.com/products/first-advantage/reviews) - 3.4/5.0 (106 reviews)