Patrik P.
PP
Patrik P.
System Administrator
Mid-Market (51-1000 emp.)
"The app is working properly, furthermore nice team and good support"
5/5
What do you like best about GoodAccess?

The GoodAccess VPN was the solution that best suited our ideas. Super nice support, I appreciate it! Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

Now there is nothing that I can share with you if you ask me what I dislike about GoodAccess. It's working properly. Review collected by and hosted on G2.com.

Tom J.
TJ
Tom J.
Lead Web Solutions Developer & Hosting Infrastructure Architect
Small-Business (50 or fewer emp.)
"Great VPN and reasonably priced"
4/5
What do you like best about GoodAccess?

We started using Good Access during Covid when our entire workforce started home working. They were a good price point compared to their competition and one of the only ones that allowed for a small team and use a fixed IP Address. During Covid, Good Access were a live saver for our company and without them, we simply would not have been able to work. The VPN is very simple to setup, using either the Good Access application or by exporting OpenVPN configuration files. Some of the new features such threat detection and mapping connections have been amazing and very well done. All in all a very good company to use when a VPN access is required. Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

Some of our users had issues with the Good Access application to gain access to the VPN. Their support though was very helpful in getting us back online and offering different solutions. Review collected by and hosted on G2.com.

HM
Hani M.
Mid-Market (51-1000 emp.)
"Good Access For Public IP with Zero Trust!"
3.5/5
What do you like best about GoodAccess?

I like the following things about GoodAccess:

Security: GoodAccess uses strong encryption and a variety of security features to protect your data, including zero-trust access control, network access control, split tunneling, and IP whitelisting.

Ease of use: GoodAccess is easy to set up and use. There is no hardware to manage, and the user interface is simple and intuitive.

Scalability: GoodAccess is scalable to meet the needs of any business. You can easily add or remove users, and you can also choose from a variety of pricing plans to fit your budget. Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

No live chat support: GoodAccess does not offer live chat support. This can be a problem if you need help with the service and cannot wait for an email response. Review collected by and hosted on G2.com.

HL
Hal L.
Small-Business (50 or fewer emp.)
"Should be called Great Access!"
5/5
What do you like best about GoodAccess?

GoodAccess is the only VPN provider that allowed the flexibility we needed to connect our equipment for site to site VPN. All other options focused on individual users wanting to get around geographic restrictions or browse the Internet. Our use case was different and GoodAccess was the best option for us. Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

Pricing has increased somewhat lately, but this is recognized as the reality of inflationary pressures ad they are still quite competitively priced in the market Review collected by and hosted on G2.com.

BE
Brandy E.
Small-Business (50 or fewer emp.)
"GoodAccess Keeps our Company Connected"
5/5
What do you like best about GoodAccess?

It has allowed us to reliably connect to our server host using a single IP point of access from the country where our servers are hosted. This allows for organized and secure access and saves us money with less up front configuration of different devices in different locations connecting. When our needs have changed customer support has been great explaining our options and meeting our needs. Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

For our needs the service we get from GoodAccess is perfect, I can't think of how it could be easier than 1 click access to our private IP Address. The few times I have needed support it has been provided extremely fast. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Reliable and easy-to-set-up VPN for our team."
5/5
What do you like best about GoodAccess?

It's incredibly simple to set up and get everyone connected quickly. The interface is straightforward, making it easy to manage my team. Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

It can be a bit pricy to add additional members. Review collected by and hosted on G2.com.

DW
Dave W.
Small-Business (50 or fewer emp.)
"Brilliant VPN for Teams"
4.5/5
What do you like best about GoodAccess?

It was less expensive than all the other providers (such as Nord) that we reviewed. We use it every day for business critical functions and it's been super stable, never letting us down. The pricing was transparent and once signed up the onboarding of the entire team was simple and quick. The app which controls the VPN is great - very simple but effective and clear. Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

A lack of an obvious route to the customer service team. Once contact was made however, they were exceptional. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Easy setup and it just works"
4.5/5
What do you like best about GoodAccess?

Goodaccess delivers a blend of user-friendliness, quick setup, dedicated resources, and reliable performance, making it an excellent VPN solution for small to medium-sized businesses. We use it for almost two years now, and we never worry about connection issues Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

VPN services such as Goodacces have a pay-per-user model that can become costly for larger teams, with expenses rising as the number of users increases. This can impact budgeting, especially for rapidly growing or fluctuating team sizes. Review collected by and hosted on G2.com.

Verified User in Consulting
EC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"very good vpn gateway with really good support"
5/5
What do you like best about GoodAccess?

Easy to use vpn solution for our international teams working with one centralized static ip. Simple rollout within the team and a really great support (only one time needed but happy to resolve the issue easily). We are using the product on a daily basis with high performance from India and Europe. Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

Nothing to dislike, all happy with the product Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"It's been working flawlessly"
5/5
What do you like best about GoodAccess?

The ease of use and features. Rarely if ever do we need to reach out to support. Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

Doesn't work in Egypt but I don't think this is specific to just Good Access Review collected by and hosted on G2.com.