Verified User in Animation
UA
Verified User in Animation
Small-Business (50 or fewer emp.)
"Difficult to cooperate with."
2/5
What do you like best about GoodAccess?

I am with them about 3 years. Last 1 - 1.5 year their service was working as expected without interuptions. Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

The first 1-1.5 years, the Good access application was working horribly. It was disconnecting several times a day. The worst part was when was contacting them for this issue, all I heard from them is "it is not their problem as there is no other customer that had the same issue". This kind of "support" continued for more than a year. Finally I was able to reach to some real people from their support. Those guys installed other application which completely eliminated the problem that existed before. Now I have stable connection that provides me with static IP. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
CC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Ours Preferred VPN Solution"
5/5
What do you like best about GoodAccess?

We use GoodAccess as our VPN solution due to its security features, ease of use, and reliable performance. Being cloud based platform allows for seamless integration eliminating the need for complex hardware installations and enabling quick and easy setup.

GoodAccess provides secure access from any location, which is very important for our remote customers and services. This ensures that our team can efficiently manage our client needs from anywhere. We are happy with our decision to choose Good Access and would highly recommend it. Their customer support team is top-notch, they have always been very responsive and have always answered our questions or resolved any issues promptly. Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

Honestly, what's not to like? It just works! Which is really what you want in a cybersecurity offering.

Anytime we have encountered an issue, Customer Support has been quick to respond and resolve it. We have been a customer of Good Acces now for over 1.5 years and have no intention of changing! We are very pleased. Review collected by and hosted on G2.com.

Khai L.
KL
Khai L.
IT Director
Small-Business (50 or fewer emp.)
"Amazing speed and performance"
5/5
What do you like best about GoodAccess?

GoodAccess provides reliable VPN services with easy setup, strong security features, and seamless remote access for teams. Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

Plans can get confusing sometimes but support is responsive and will assist with proper recommendations. Review collected by and hosted on G2.com.

Tim B.
TB
Tim B.
Owner
Small-Business (50 or fewer emp.)
"GoodAccess Allows Me To Improve Security For My Team"
5/5
What do you like best about GoodAccess?

Simple to use and implement, adds security for me, my remote team, and my clients. Any time I have an issue, customer support is quick to act. My ream uses GoodAcess on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

There is not much that I would say I do not like about GoodAccess. Ease of use. Review collected by and hosted on G2.com.

Gábor F.
GF
Gábor F.
Business Developer Expert, co-founder, GM
Small-Business (50 or fewer emp.)
"Easy way to have a fix IP from everywhere."
4.5/5
What do you like best about GoodAccess?

Easy to manage and use both for me an collegues. Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

Till now, I have no such kind of experiences. Review collected by and hosted on G2.com.

Jean-Michel L.
JL
Jean-Michel L.
CEO
Small-Business (50 or fewer emp.)
"Satisfied user"
5/5
What do you like best about GoodAccess?

The ease of use to grant access to team members and the price Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

There is nothing I have to complain about Review collected by and hosted on G2.com.

HH
Hannah H.
Small-Business (50 or fewer emp.)
"IT JUST WORKED."
5/5
What do you like best about GoodAccess?

I tried using several providers to ensure I had a stable, dedicated IP in order to RDP to my clients' servers while I travelled overseas as a digital nomad. I tried Hotspot Shield, Express VPN and Nord VPN and in all cases, I could not get RDP started. I spent many hours working through the various troubleshooting guides and working with the help desks of these providers to no avail. I then tried GoodAccess and was completely shocked when IT JUST WORKED. No hassle, no tickets, no downtime. I've been using them ever since and have had NO ISSUES. Set up was simple, even on my iPhone, and my devices are integrated. I use it almost every day since I installed and have never had a problem. Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

It is a little expensive for my need - which is only for a dedicated IP address. However, they are the only provider that I tried that actually worked. Review collected by and hosted on G2.com.

Tom K.
TK
Tom K.
Technical Director
Small-Business (50 or fewer emp.)
"Great security gateway for remote workers"
5/5
What do you like best about GoodAccess?

GoodAccess makes it easy for us to set up location-based gateways for our different teams to access servers from anywhere in the world. We've always had good response times for any support questions raised and the app is really simple and intuitive. Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

We have not had any issues since using Good Access! Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Great all-in-one choice"
5/5
What do you like best about GoodAccess?

Instead of deploying identification management, VPN, different firewall and segmentation rules, or mobile security, which takes quite some time, skill and price for all those individual tools, GoodAccess is a great all-in-one tool, espacially for companies that don't have extensive IT teams. Implementation is 10x easier than premium tools. Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

I haven't found anything I disliked yet. I am looking forward to what they present in their cool roadmap. Review collected by and hosted on G2.com.

Sven B.
SB
Sven B.
Small-Business (50 or fewer emp.)
"Efficient and User-Friendly VPN Solution with Enhanced Security Features"
5/5
What do you like best about GoodAccess?

What I appreciate most about GoodAccess is its remarkably user-friendly interface, making it easy to manage VPN settings and user access. The feature of assigning a single IP address to multiple clients streamlines our operations and enhances the overall efficiency of managing our network infrastructure. Moreover, the built-in threat blocking capabilities provide an additional layer of security, ensuring that our critical systems and web applications are safeguarded against potential threats. This combination of ease of use, functionality, and robust security measures makes GoodAccess an outstanding choice for our company's needs. Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

Nothing at all, we use GoodAccess over 3 years now and we had only one short interruption of service, which was quickly resovled. Review collected by and hosted on G2.com.