Great on-boarding service for partners.

Easy for business to roll-out client to users.

Clear uncomplicated service. Review collected by and hosted on G2.com.

Nothing important. Maybe the imagery on the client when not connected is a bit over the top. Review collected by and hosted on G2.com.

GoodAccess has been easy to deploy and manage. We rolled it out to around 100 users, and the SCIM integration with Microsoft Entra was seamless thanks to clear documentation. From a user perspective, it’s simple and reliable — no major complaints around speed or connectivity. As an admin, I appreciate how logically the platform is laid out, and the minimal need for ongoing maintenance. Support has also been responsive on the few occasions we needed it. Review collected by and hosted on G2.com.

The main limitation for us is the lack of an exclusion routing feature. Some websites, like Reddit, are blocked while connected to the VPN. It would be useful to have the option to route non-sensitive traffic outside the VPN tunnel. We've shared this with GoodAccess, and they indicated it’s planned for a future release. Review collected by and hosted on G2.com.

Really like the GoodAccess VPN, it gives me a static IP that I need for a number of endpoints I rely on that have IP whitelisting. Genuinely cannot tell the difference between being connected to my GB home WiFi & when I'm connected to the GoodAccess VPN. I'm sure there is some drop but it's not at all noticeable. I use the VPN every day & it was easy to get up and running. I've not really needed to use their customer support at all which shows how simple it was to integrate. Review collected by and hosted on G2.com.

One version of the MacOS application removed the biometric authentication without warning. It was put back in the next version but there is a slight concern it would be removed again without warning. Review collected by and hosted on G2.com.

Good Access has a clear interface and simple handling. The instructions and implementation are very easy. People who have had to adopt the system have had no problems, and adoption was achieved within a week. Review collected by and hosted on G2.com.

Sometimes support is not as active but the documentation is sufficient to be able to self-manage incidents. Review collected by and hosted on G2.com.

Good Service and very Stable

Good Client and management Portal tools

Reasonable Pricing Review collected by and hosted on G2.com.

I didnt have any bad experiance with Good Access Review collected by and hosted on G2.com.

Very easy and intuitive adminstartion site. Review collected by and hosted on G2.com.

Lacks some further advanced customization that other VPNs provide. Review collected by and hosted on G2.com.

What I like most about GoodAccess is how stable and reliable it is for our work. We're using it in a consortium project that involves sensitive radiology data, and it's been great for ensuring smooth distributed learning. Plus, their customer support is fantastic—whenever we’ve had questions, they’ve been super quick and helpful in resolving them! Review collected by and hosted on G2.com.

GoodAccess works well most of the time, but there are occasional connectivity hiccups that can interrupt workflows. It's not a dealbreaker, and the team is actively addressing these issues, but having more seamless connectivity would definitely make the experience even better. Review collected by and hosted on G2.com.

Previously we worked with VPNs where creating users was annoying, the interface we used required a lot of clicks and the presentation on the web was quite disastrous. Also, when you wanted to acquire licenses, you had to send an email.

The management of devices was the same, each device was not clearly differentiated in the interface.

When we acquired GoodAccess, that was one of the things that changed most drastically, the interface and user experience is pleasant, easy and intuitive.

Apart from that, Good Access provides basic information about the security of the connected devices, allowing us to find a solution when we see that some device is neglecting that aspect.

Another advantage is that it shows us connection statistics, allowing us to monitor whether or not the remote workstations are connected at their hours.

Good Access VPN exceeded our expectations and opened up a range of possibilities for us as it has many configurations that can be adopted. Review collected by and hosted on G2.com.

As I said, user management is easy, it doesn't cost anything to register new users or delete them. However, to do so you must have licenses.

This section is a bit more annoying. If you want to buy licenses it's very easy, you select the quantity and buy online. In 1 minute, you have your new licenses.

Now, if for example, you close a computer and want to cancel 10 licenses, you must write an email to request it.

It's not a problem, because in a matter of 24 hours, they have answered you and done the paperwork, but honestly, I think it would be much better if there was an automatic process, like for registering licenses. Review collected by and hosted on G2.com.

What I appreciate most about GoodAccess is its user-friendly interface and seamless integration into our workflow. The platform offers a straightforward setup process, allowing our team to establish secure connections swiftly. Its reliability ensures consistent performance, which is crucial for our daily operations. Overall, GoodAccess enhances our productivity by providing a secure and efficient VPN solution tailored to our business needs. Review collected by and hosted on G2.com.

I honestly have no dislikes about GoodAccess. Everything works seamlessly for me, and I truly appreciate the reliability and user-friendly experience it provides. Review collected by and hosted on G2.com.

The standout feature of GoodAccess is its user-friendly interface. Unlike some competitors that require complex configurations, GoodAccess offers a straightforward setup process that doesn't compromise on security. Whether you're a tech professional or a regular user, the learning curve is minimal. After spending four months with GoodAccess and having extensive experience with other VPN solutions like Twingate and OpenVPN, I can confidently say that GoodAccess has become my go-to choice for secure remote access.

Throughout my four-month usage period, I've experienced consistent performance without the frequent disconnections or speed issues that often plague other VPN solutions. The connection remains stable even during extended work sessions.

Security Features

While maintaining simplicity, GoodAccess doesn't cut corners on security. The platform offers robust encryption and security protocols that meet industry standards, providing peace of mind for business users. GoodAccess is also SOC2 Type 2 compliant which was a basic must-need for my company. Review collected by and hosted on G2.com.

Documentation could be more detailed

Limited advanced customization options Review collected by and hosted on G2.com.