RN
Riri N.
BRAND MANAGER
Marketing and Advertising
Small-Business (50 or fewer emp.)
"A USER SINCE 2016 AND STILL A DIE HARD"
5/5
What do you like best about GoodAccess?

It helps to consolidate all apps and logins on one location

Multiple types of intergaration available

Support documentation and knowledge base

We can all log into our devices and make it very easy

Easy to engage with as a user and admin Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

There is nothing wrong with GoodAccess I really love the fact that it helps me protect my devices Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Simple to use online VPN"
4.5/5
What do you like best about GoodAccess?

The service is really easy to use and offers a lot of connectivity options for multiple platforms. We use it as a backup VPN connection for our internally managed VPN. Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

There have been some recent price increases that have affected the price-to-value ratio. Review collected by and hosted on G2.com.

Verified User in Program Development
AP
Verified User in Program Development
Small-Business (50 or fewer emp.)
"Reliable VPN service for our small team"
4.5/5
What do you like best about GoodAccess?

We use the GooadAccess VPN to receive permanent IP for our small work team. It works very good and is not expensive.

For all problems we had the support answers very fast and is very helpfull. Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

So far we had some problems with 2FA authentication but support helped very fast.

All connection problems (also very rar) are solved by GoodAccess client update Review collected by and hosted on G2.com.

Pablo J. M.
PM
Pablo J. M.
Small-Business (50 or fewer emp.)
"Excellent Tool with User-Friendly Features"
4/5
What do you like best about GoodAccess?

This tool is excellent, offering an effortless user experience. Its configuration process is straightforward, making it easy to set up and navigate. The design for team management is well-thought-out, simplifying the process of onboarding new team members. Additionally, the granularity of permissions allows for precise control over resource access. Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

Occasionally, the Internet connection tends to slow down noticeably while using the VPN. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Great Experience with GoodAccess"
5/5
What do you like best about GoodAccess?

Stable service at reasonable cost and customer service experience has been very positive. Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

Have not experience anything negative thus far using GoodAccess for many years ! Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Review for GoodAccess Team VPN"
4.5/5
What do you like best about GoodAccess?

We've been using GoodAccess Team VPN for several years and remain satisfied with their service. Our journey with them began during the UK's Covid lockdown, assisting our team to work remotely. We've since transitioned to a hybrid working model and GoodAccess has adapted seamlessly with us.

Their VPN offers diverse connection options, catering to Mac, Windows, and Linux users, and additionally supporting OpenVPN. While we've set up our own VPN server on Amazon AWS as a precaution, we've never had to use it thanks to GoodAccess's reliability. Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

What's commendable is their continuous development; introducing new features assures us of their commitment to growth and improvement. Though a recent pricing review led to an increase, their customer support was receptive to feedback and showed flexibility. Review collected by and hosted on G2.com.

SW
Samuel W.
Small-Business (50 or fewer emp.)
"Simple and solid"
5/5
What do you like best about GoodAccess?

GoodAccess simplifies complex setups, but still gives us enough freedom to do exactly what we need. GoodAccess has so far proven to be more stable and fast than our previous cloud VPN. Where our office gateway gave us trouble, GoodAccess offered solutions. The amount of features is commendable, and development is noticably full steam. On top of everything, their support is fast, helpful and kind unlike anything I've ever seen. Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

The only potential risk we saw when implementing GoodAccess, is that it is not as big as some competitors. But man, am I happy we took that risk. After using GoodAccess for a few months, I am confident that they will do a lot of good as they grow. Review collected by and hosted on G2.com.

RS
Roberto S.
Small-Business (50 or fewer emp.)
"Best and productive service"
5/5
What do you like best about GoodAccess?

Secure remote access to our business systems Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

The time it took us to discover this fantastic service. Review collected by and hosted on G2.com.

DR
Diego R.
Small-Business (50 or fewer emp.)
"Fantastic and secure access!!"
5/5
What do you like best about GoodAccess?

Great assistance.Vpn vendor professional Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

Nothing at the moment. Everything is very clear and precise. Review collected by and hosted on G2.com.

Jean Paul H.
JH
Jean Paul H.
Small-Business (50 or fewer emp.)
"Works well and easy to use"
5/5
What do you like best about GoodAccess?

We chose GoodAccess for our zero-trust network access solution, and it surpassed what we initially anticipated. The setup was both rapid and uncomplicated, enabling us to create an ultra-secure environment promptly. Over the course of several months, GoodAccess has demonstrated itself to be a financially prudent and dependable option for our organization. Review collected by and hosted on G2.com.

What do you dislike about GoodAccess?

While utilizing GoodAccess, we ran into a few complications with the Access Control feature during its integration with AWS Cloudfront. Nonetheless, the customer service team was quick to respond and instrumental in pinpointing the issue. It's possible that this concern has been addressed since our most recent interaction with the service.

In addition Goodaccess does not work in Egypt but that is because of Egypt strict VPN access rules Review collected by and hosted on G2.com.