--- title: GoodAccess Reviews meta\_title: 'GoodAccess Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 166 reviews by the users' company size, role or industry to find out how GoodAccess works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 166 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Zero Trust Architecture url: https://www.g2.com/categories/zero-trust-architecture --- ### GoodAccess Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **ease of use** of GoodAccess, highlighting its simple GUI and reliable functionality for all employees. [(79 mentions)](https://www.g2.com/products/goodaccess/reviews?filters%5Bsentiment_snippet%5D=1907126&qs=pros-and-cons#reviews) Users value the **user-friendly interface and reliability** of GoodAccess, enhancing productivity with seamless integration and quick setup. [(47 mentions)](https://www.g2.com/products/goodaccess/reviews?filters%5Bsentiment_snippet%5D=1907372&qs=pros-and-cons#reviews) Users value the **reliability** of GoodAccess, ensuring consistent performance for their daily operations without connection issues. [(46 mentions)](https://www.g2.com/products/goodaccess/reviews?filters%5Bsentiment_snippet%5D=1907106&qs=pros-and-cons#reviews) Users praise the **excellent customer support** from GoodAccess, noting prompt responses and effective issue resolution. [(41 mentions)](https://www.g2.com/products/goodaccess/reviews?filters%5Bsentiment_snippet%5D=1907970&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of GoodAccess, enabling swift and seamless integration for efficient operations. [(34 mentions)](https://www.g2.com/products/goodaccess/reviews?filters%5Bsentiment_snippet%5D=1907946&qs=pros-and-cons#reviews) Users find GoodAccess to be **little bit expensive** , especially with costs tied to user block limits and license waste. [(23 mentions)](https://www.g2.com/products/goodaccess/reviews?filters%5Bsentiment_snippet%5D=1906967&qs=pros-and-cons#reviews) Users experience frequent **connection issues** with GoodAccess, including disconnections and slow internet while using the VPN. [(16 mentions)](https://www.g2.com/products/goodaccess/reviews?filters%5Bsentiment_snippet%5D=1907315&qs=pros-and-cons#reviews) Users often face **access issues** with GoodAccess, requiring restarts or updates to resolve connection problems. [(8 mentions)](https://www.g2.com/products/goodaccess/reviews?filters%5Bsentiment_snippet%5D=1907573&qs=pros-and-cons#reviews) Users feel the **limited location options** of GoodAccess hinder their ability to access content from various regions. [(8 mentions)](https://www.g2.com/products/goodaccess/reviews?filters%5Bsentiment_snippet%5D=1907388&qs=pros-and-cons#reviews) Users report **connectivity issues** with GoodAccess, including frequent disconnections and difficulties establishing a stable connection. [(7 mentions)](https://www.g2.com/products/goodaccess/reviews?filters%5Bsentiment_snippet%5D=1907635&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of GoodAccess ##### 1. Ease of Use Users praise the **ease of use** of GoodAccess, highlighting its simple GUI and reliable functionality for all employees. [ See 79 mentions ](https://www.g2.com/products/goodaccess/reviews?filters%5Bsentiment_snippet%5D=1907126&qs=pros-and-cons#reviews) See Related User Reviews ![Andrew S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew S.") AS Andrew S. Small-Business (50 or fewer emp.) 5.0/5 "Great partner on-boarding and clear uncomplicated service for fixed IP identification." What do you like about GoodAccess? Great on-boarding service for partners. Easy for business to roll-out client to users. Clear uncomplicated service. ![Rajesh M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajesh M.") RM Rajesh M. Mid-Market (51-1000 emp.) 5.0/5 "Effortless and Secure Remote Access Made Simple" What do you like about GoodAccess? GoodAccess is a simple and reliable to use.Setup is very simple. it makes secure remote access easy without a lot of configuration. ##### 2. VPN Services Users value the **user-friendly interface and reliability** of GoodAccess, enhancing productivity with seamless integration and quick setup. [ See 47 mentions ](https://www.g2.com/products/goodaccess/reviews?filters%5Bsentiment_snippet%5D=1907372&qs=pros-and-cons#reviews) See Related User Reviews ![Ahsan Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahsan Y.") AY Ahsan Y. Mid-Market (51-1000 emp.) 4.0/5 "Easy Secure Access, Reliable Performance with Minor Dashboard Hiccups" What do you like about GoodAccess? I appreciate how GoodAccess simplifies secure remote access. It's dependable, straightforward to configure, and allows our team to maintain private co ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Mid-Market (51-1000 emp.) 4.5/5 ""Good Access Reviewed: Does It Deliver on Its Promises?" What do you like about GoodAccess? Top-tier security (ZTNA, AES-256, compliance-ready). Easy setup (intuitive dashboard, no complex configs). Seamless remote access (fast, reliabl ##### 3. Reliability Users value the **reliability** of GoodAccess, ensuring consistent performance for their daily operations without connection issues. [ See 46 mentions ](https://www.g2.com/products/goodaccess/reviews?filters%5Bsentiment_snippet%5D=1907106&qs=pros-and-cons#reviews) See Related User Reviews ![Rajesh M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajesh M.") RM Rajesh M. Mid-Market (51-1000 emp.) 5.0/5 "Effortless and Secure Remote Access Made Simple" What do you like about GoodAccess? GoodAccess is a simple and reliable to use.Setup is very simple. it makes secure remote access easy without a lot of configuration. ![Ahsan Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahsan Y.") AY Ahsan Y. Mid-Market (51-1000 emp.) 4.0/5 "Easy Secure Access, Reliable Performance with Minor Dashboard Hiccups" What do you like about GoodAccess? I appreciate how GoodAccess simplifies secure remote access. It's dependable, straightforward to configure, and allows our team to maintain private co ##### 4. Customer Support Users praise the **excellent customer support** from GoodAccess, noting prompt responses and effective issue resolution. [ See 41 mentions ](https://www.g2.com/products/goodaccess/reviews?filters%5Bsentiment_snippet%5D=1907970&qs=pros-and-cons#reviews) See Related User Reviews SM Sourish M. Small-Business (50 or fewer emp.) 4.5/5 "GoodAccess: Simple, Secure, and Reliable Remote Access for Teams" What do you like about GoodAccess? GoodAccess's simplicity of use and emphasis on secure remote access are what I appreciate most about it. The platform offers a dependable method of ne ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Made outbound SMTP possible with a clean static IP and simple setup" What do you like about GoodAccess? We needed a reliable static egress IP to send email from a Windows SMTP relay because our VPS blocks port 25. GoodAccess solved that in minutes: creat ##### 5. Easy Setup Users appreciate the **easy setup** of GoodAccess, enabling swift and seamless integration for efficient operations. [ See 34 mentions ](https://www.g2.com/products/goodaccess/reviews?filters%5Bsentiment_snippet%5D=1907946&qs=pros-and-cons#reviews) See Related User Reviews ![Andrew S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew S.") AS Andrew S. Small-Business (50 or fewer emp.) 5.0/5 "Great partner on-boarding and clear uncomplicated service for fixed IP identification." What do you like about GoodAccess? Great on-boarding service for partners. Easy for business to roll-out client to users. Clear uncomplicated service. ![Rajesh M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajesh M.") RM Rajesh M. Mid-Market (51-1000 emp.) 5.0/5 "Effortless and Secure Remote Access Made Simple" What do you like about GoodAccess? GoodAccess is a simple and reliable to use.Setup is very simple. it makes secure remote access easy without a lot of configuration. ### 5 Cons or Disadvantages of GoodAccess ##### 1. Expensive Users find GoodAccess to be **little bit expensive** , especially with costs tied to user block limits and license waste. [ See 23 mentions ](https://www.g2.com/products/goodaccess/reviews?filters%5Bsentiment_snippet%5D=1906967&qs=pros-and-cons#reviews) See Related User Reviews ML Michael L. Small-Business (50 or fewer emp.) 5.0/5 "If you are looking for a Static IP for hosting" What do you dislike about GoodAccess? I have another VPN I subscribe to for watching TV. Good access isn't designed for that and the price is higher than those generic VPNs with a static I ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Good Access VPN - Simplicity and Power in One Package" What do you dislike about GoodAccess? As I said, user management is easy, it doesn't cost anything to register new users or delete them. However, to do so you must have licenses. This sec ##### 2. Connection Issues Users experience frequent **connection issues** with GoodAccess, including disconnections and slow internet while using the VPN. [ See 16 mentions ](https://www.g2.com/products/goodaccess/reviews?filters%5Bsentiment_snippet%5D=1907315&qs=pros-and-cons#reviews) See Related User Reviews ![Ahsan Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahsan Y.") AY Ahsan Y. Mid-Market (51-1000 emp.) 4.0/5 "Easy Secure Access, Reliable Performance with Minor Dashboard Hiccups" What do you dislike about GoodAccess? At times, the connection speed varies, and I find the admin dashboard could be more user-friendly. There are occasional moments when I need to reconne ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Made outbound SMTP possible with a clean static IP and simple setup" What do you dislike about GoodAccess? I’d love to see three improvements: (1) True policy-based routing (by app/port) so I can route only specific traffic without OS tweaks. (2) Easier r ##### 3. Access Issues Users often face **access issues** with GoodAccess, requiring restarts or updates to resolve connection problems. [ See 8 mentions ](https://www.g2.com/products/goodaccess/reviews?filters%5Bsentiment_snippet%5D=1907573&qs=pros-and-cons#reviews) See Related User Reviews ML Michael L. Small-Business (50 or fewer emp.) 5.0/5 "If you are looking for a Static IP for hosting" What do you dislike about GoodAccess? I have another VPN I subscribe to for watching TV. Good access isn't designed for that and the price is higher than those generic VPNs with a static I FH Frederic H. Small-Business (50 or fewer emp.) 4.0/5 "A plug and play zero trust network platform" What do you dislike about GoodAccess? I don't really like the maturity of there payment processing that almost force you to start with a yearly subscription, making monthly subscriptions p ##### 4. Limited Location Options Users feel the **limited location options** of GoodAccess hinder their ability to access content from various regions. [ See 8 mentions ](https://www.g2.com/products/goodaccess/reviews?filters%5Bsentiment_snippet%5D=1907388&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "GoodAccess makes it simple" What do you dislike about GoodAccess? 1. There have been some issues with their IPs being flagged as VPNs by some websites. 2. There are a limited amount of IP locations in USA ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Good Access - A Solid Choice" What do you dislike about GoodAccess? Not a deal breaker but more server/gateway locations will be helpful. Minimum number of users limitation could be removed and gateway pricing could be ##### 5. Connectivity Issues Users report **connectivity issues** with GoodAccess, including frequent disconnections and difficulties establishing a stable connection. [ See 7 mentions ](https://www.g2.com/products/goodaccess/reviews?filters%5Bsentiment_snippet%5D=1907635&qs=pros-and-cons#reviews) See Related User Reviews ![Ahsan Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahsan Y.") AY Ahsan Y. Mid-Market (51-1000 emp.) 4.0/5 "Easy Secure Access, Reliable Performance with Minor Dashboard Hiccups" What do you dislike about GoodAccess? At times, the connection speed varies, and I find the admin dashboard could be more user-friendly. There are occasional moments when I need to reconne ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Mid-Market (51-1000 emp.) 4.5/5 ""Good Access Reviewed: Does It Deliver on Its Promises?" What do you dislike about GoodAccess? Limited advanced features (vs. competitors like Zscaler). Mobile app could be smoother (occasional connectivity drops). No self-hosted option (c ![Patrik P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrik P.") PP Patrik P. System Administrator Mid-Market (51-1000 emp.) 6/13/2024 "The app is working properly, furthermore nice team and good support" 5/5 What do you like best about GoodAccess? The GoodAccess VPN was the solution that best suited our ideas. Super nice support, I appreciate it! Review collected by and hosted on G2.com. What do you dislike about GoodAccess? Now there is nothing that I can share with you if you ask me what I dislike about GoodAccess. It's working properly. Review collected by and hosted on G2.com. What problems is GoodAccess solving and how is that benefiting you? VPN with split tunneling Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Tom J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom J.") TJ Tom J. Lead Web Solutions Developer & Hosting Infrastructure Architect Small-Business (50 or fewer emp.) 8/22/2023 "Great VPN and reasonably priced" 4/5 What do you like best about GoodAccess? We started using Good Access during Covid when our entire workforce started home working. They were a good price point compared to their competition and one of the only ones that allowed for a small team and use a fixed IP Address. During Covid, Good Access were a live saver for our company and without them, we simply would not have been able to work. The VPN is very simple to setup, using either the Good Access application or by exporting OpenVPN configuration files. Some of the new features such threat detection and mapping connections have been amazing and very well done. All in all a very good company to use when a VPN access is required. Review collected by and hosted on G2.com. What do you dislike about GoodAccess? Some of our users had issues with the Good Access application to gain access to the VPN. Their support though was very helpful in getting us back online and offering different solutions. Review collected by and hosted on G2.com. What problems is GoodAccess solving and how is that benefiting you? During Covid Good access allowed us to continue our working day seemlessly. This has continued after, with all of our home workers still using the servicer. It allows the entire copany to stay connected and eases collaboration. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic HM Hani M. Mid-Market (51-1000 emp.) 8/22/2023 "Good Access For Public IP with Zero Trust!" 3.5/5 What do you like best about GoodAccess? I like the following things about GoodAccess: Security: GoodAccess uses strong encryption and a variety of security features to protect your data, including zero-trust access control, network access control, split tunneling, and IP whitelisting. Ease of use: GoodAccess is easy to set up and use. There is no hardware to manage, and the user interface is simple and intuitive. Scalability: GoodAccess is scalable to meet the needs of any business. You can easily add or remove users, and you can also choose from a variety of pricing plans to fit your budget. Review collected by and hosted on G2.com. What do you dislike about GoodAccess? No live chat support: GoodAccess does not offer live chat support. This can be a problem if you need help with the service and cannot wait for an email response. Review collected by and hosted on G2.com. What problems is GoodAccess solving and how is that benefiting you? GoodAccess is solving the following problems: Security: GoodAccess uses strong encryption. Remote access: GoodAccess allows me to securely access. Compliance: GoodAccess can help businesses comply. Cost savings: GoodAccess is a cost-effective way to secure your network. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic HL Hal L. Small-Business (50 or fewer emp.) 8/15/2023 "Should be called Great Access!" 5/5 What do you like best about GoodAccess? GoodAccess is the only VPN provider that allowed the flexibility we needed to connect our equipment for site to site VPN. All other options focused on individual users wanting to get around geographic restrictions or browse the Internet. Our use case was different and GoodAccess was the best option for us. Review collected by and hosted on G2.com. What do you dislike about GoodAccess? Pricing has increased somewhat lately, but this is recognized as the reality of inflationary pressures ad they are still quite competitively priced in the market Review collected by and hosted on G2.com. What problems is GoodAccess solving and how is that benefiting you? We needed a way to connected hundres of remote site networks for audio/video streaminig and video conferencing. Every remote site used different ISP and would not provide static IP addresses or other consistent ways to create a site to site tunnel. Using the good access VPN service makes it easy for us to consistently and reliably and securely connect all of the sites over the Internet. The VPN gateway is fast and reliable and located in our coutry for minimal latency. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic BE Brandy E. Small-Business (50 or fewer emp.) 8/8/2023 "GoodAccess Keeps our Company Connected" 5/5 What do you like best about GoodAccess? It has allowed us to reliably connect to our server host using a single IP point of access from the country where our servers are hosted. This allows for organized and secure access and saves us money with less up front configuration of different devices in different locations connecting. When our needs have changed customer support has been great explaining our options and meeting our needs. Review collected by and hosted on G2.com. What do you dislike about GoodAccess? For our needs the service we get from GoodAccess is perfect, I can't think of how it could be easier than 1 click access to our private IP Address. The few times I have needed support it has been provided extremely fast. Review collected by and hosted on G2.com. What problems is GoodAccess solving and how is that benefiting you? Along with a VPN we require a static IP to access our servers which host our applications. This allows our software developers to have ease of access as well as users in our organization. Our applications are used for Project Management for major construction projects right down to Fabrication shops. Security is obviously of utmost importance as is reliability and we get that with GoodAccess. It is literally one click and we are connected and able to run our software regardless of location our users may be in. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 8/13/2024 "Reliable and easy-to-set-up VPN for our team." 5/5 What do you like best about GoodAccess? It's incredibly simple to set up and get everyone connected quickly. The interface is straightforward, making it easy to manage my team. Review collected by and hosted on G2.com. What do you dislike about GoodAccess? It can be a bit pricy to add additional members. Review collected by and hosted on G2.com. What problems is GoodAccess solving and how is that benefiting you? Helping our overseas team connect to our local network Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic DW Dave W. Small-Business (50 or fewer emp.) 1/11/2024 "Brilliant VPN for Teams" 4.5/5 What do you like best about GoodAccess? It was less expensive than all the other providers (such as Nord) that we reviewed. We use it every day for business critical functions and it's been super stable, never letting us down. The pricing was transparent and once signed up the onboarding of the entire team was simple and quick. The app which controls the VPN is great - very simple but effective and clear. Review collected by and hosted on G2.com. What do you dislike about GoodAccess? A lack of an obvious route to the customer service team. Once contact was made however, they were exceptional. Review collected by and hosted on G2.com. What problems is GoodAccess solving and how is that benefiting you? It allows a single point of access, and the security that comes with to all our business critical infrastructure Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") AI Verified User in Internet Small-Business (50 or fewer emp.) 12/25/2023 "Easy setup and it just works" 4.5/5 What do you like best about GoodAccess? Goodaccess delivers a blend of user-friendliness, quick setup, dedicated resources, and reliable performance, making it an excellent VPN solution for small to medium-sized businesses. We use it for almost two years now, and we never worry about connection issues Review collected by and hosted on G2.com. What do you dislike about GoodAccess? VPN services such as Goodacces have a pay-per-user model that can become costly for larger teams, with expenses rising as the number of users increases. This can impact budgeting, especially for rapidly growing or fluctuating team sizes. Review collected by and hosted on G2.com. What problems is GoodAccess solving and how is that benefiting you? It solves the management of VPN connections across the company. The easy of reporting and the compatability across all operating systems are great! They even have their own app which makes it easy for the non-techies Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") EC Verified User in Consulting Small-Business (50 or fewer emp.) 5/22/2024 "very good vpn gateway with really good support" 5/5 What do you like best about GoodAccess? Easy to use vpn solution for our international teams working with one centralized static ip. Simple rollout within the team and a really great support (only one time needed but happy to resolve the issue easily). We are using the product on a daily basis with high performance from India and Europe. Review collected by and hosted on G2.com. What do you dislike about GoodAccess? Nothing to dislike, all happy with the product Review collected by and hosted on G2.com. What problems is GoodAccess solving and how is that benefiting you? centralized static ip address from goodaccess to connect to internal cloud environments via only static ip Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 6/6/2024 "It's been working flawlessly" 5/5 What do you like best about GoodAccess? The ease of use and features. Rarely if ever do we need to reach out to support. Review collected by and hosted on G2.com. What do you dislike about GoodAccess? Doesn't work in Egypt but I don't think this is specific to just Good Access Review collected by and hosted on G2.com. What problems is GoodAccess solving and how is that benefiting you? It allows us to seamlessly assign a VPN to all of our employees worldwide. Cost is another factor, it's reasonably priced compared to other competitors who offer less features. Review collected by and hosted on G2.com. 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