The team are really helpful and responsive if you have any questions or queries. Once you understand all the different tools and how to use them, it's made my role as a grant manager so much easier and saves time on previously admin-intensive tasks. Review collected by and hosted on G2.com.

Some of the features are quite hidden and not that instinctive to use. The formatting of things like tables with text entries also isn't that user-friendly. Review collected by and hosted on G2.com.

I like the interface of Good Grants, which is pleasant to use. The customization is an asset, even though it has some limitations. I also find the support helpful in assisting me to understand certain elements. Review collected by and hosted on G2.com.

Some elements in the forms do not work as we would like them to, particularly the contributors tab for the application evaluation section, where it is not possible to set criteria aligned with the elements of these tabs. The 2FA does not work for all users, and customization, especially of words in French, has limitations or requires the intervention of the Good Grants team. Review collected by and hosted on G2.com.

The extremely accessible and helpful customer support team. Review collected by and hosted on G2.com.

The confusion around sections that are consistent across seasons, forms (e.g. content blocks etc). It makes it quite easy to make unintended changes! Review collected by and hosted on G2.com.

I appreciate Good Grants because they provide project proposals, which is helpful for me. I also find the features used to apply for the grants valuable. The initial setup of Good Grants was good, and I didn't face any challenges so far. Review collected by and hosted on G2.com.

I want Good Grants to improve the method of the application form for help and the method of evaluation. It seems we cannot get all the benefits we expect. Review collected by and hosted on G2.com.

I like that Good Grants is flexible and easily editable. The initial setup was very straightforward, and despite none of us having used Good Grants before, we could quickly build out a customized form with lots of tips for users. I find it incredibly helpful that the Good Grants team is available 24/7 for customer support. They're incredibly responsive, and our client services rep, Jeremy, is excellent. Review collected by and hosted on G2.com.

I think the dashboard has a long way to go to be useful. It is not as customizable as I would have hoped. Review collected by and hosted on G2.com.

Structured approach to manage a lot of grants, managing of different roles Review collected by and hosted on G2.com.

sometimes system collapsed on the deadlines. The configuration part of setting up open calls could maybe become a bit for intuitive and easier (or maybe AI could help) Review collected by and hosted on G2.com.

I like that it includes grants and grant reporting easily in one place Review collected by and hosted on G2.com.

it's not very user friendly. it takes a long time to figure out where things are and what to click to get the things the way you need to. Not having unlimited forms is also a major down side. Review collected by and hosted on G2.com.

Its an affordable grant management software that works pretty well in most ways Review collected by and hosted on G2.com.

It can run very slow, it has a few specific issues for our programme (like not being able to mark submitted milestone reports as reviewed and move them off the milestones list) Review collected by and hosted on G2.com.

Good Grants has been so easy for our customers to use and track their applications. Prior to using Good Grants, we were using a survey software that was inefficient and not user friendly. Being able to have a portal for each Good Grants user they can see their applications and status has been a game changer for us. I love being able to customize the application to our needs. Whenever I have a question or run into an issue, I get a very prompt response, usually in less than 2 hours. My client success manager, Jeremy, is absolutely wonderful. He always listens to my suggestions and ideas for ways to enhance Good Grants and the customer experience is top notch. Review collected by and hosted on G2.com.

The way our team processes grant applications is slightly different from the available functions in Good Grants. We have tailored it to our needs, but with the way we process approvals, the functionality in Good Grants doesn't exactly work for us. They're great at taking our recommendations for product enhancements, however, I wish they would be able to roll out enhancements faster. Review collected by and hosted on G2.com.

It's fairly user friendly and customisable. The support team are also very quick to respond to any issue so the support is great. Review collected by and hosted on G2.com.

It can be a little clunky in the backend, in terms of building a form and using slugs etc. Review collected by and hosted on G2.com.