--- title: Gong Reviews meta\_title: 'Gong Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 6679 reviews by the users' company size, role or industry to find out how Gong works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 6679 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Gong Reviews & Product Details Visit Website Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000—including LinkedIn, Shopify, Slack, Twilio, Zillow, and Morningstar—companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. Recognized by G2 as the #1 Best Software Product for multiple years, Gong continues to lead in customer satisfaction, innovation, and AI-powered revenue transformation. For more information, visit www.gong.io. * * * Product Website Gong Seller [Gong](https://www.g2.com/sellers/gong) Discussions [Gong Community](https://www.g2.com/products/gong/discuss) Languages Supported English Solution Type All-in-One Overview by Kyle Brown Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/gong/pricing) Gong Solutions (3) See how Gong products can work together to solve real problems. [ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") Revenue AI for Tech Teams SolutionBy Gong ](/sellers/gong/solutions/revenue-ai-for-tech-teams)[ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") Revenue AI for Financial Services SolutionBy Gong ](/sellers/gong/solutions/revenue-ai-for-financial-services)[ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") Revenue AI for Healthcare SolutionBy Gong ](/sellers/gong/solutions/revenue-ai-for-healthcare) Show More ## Gong Integrations (49) What do users say about integrations? 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YC Yash C. Filled operator Small-Business (50 or fewer emp.) 5/14/2026 "Reliable Sales Intelligence Platform" 5/5 What do you like best about Gong? What I like best about Gong is its ability to automatically record, transcribe, and analyze sales calls with very high accuracy. It gives clear insights into customer conversations, helping teams improve communication, understand buyer behavior, and close deals faster. The dashboard is user-friendly, and the AI-driven coaching recommendations are especially useful for sales managers and growing teams. Review collected by and hosted on G2.com. What do you dislike about Gong? One downside of Gong is that the platform can feel expensive for smaller teams, and some advanced analytics features take time to fully understand and use effectively. Review collected by and hosted on G2.com. What problems is Gong solving and how is that benefiting you? helps track and analyze sales calls automatically, which saves time and gives better visibility into customer conversations. It helps me understand client needs faster and improve overall communication with the team. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 4/16/2026 "Helpful AI That Makes Finding Key Call Moments Easy" 4.5/5 What do you like best about Gong? The AI tools are very helpful. I can ask it anything about a call or an account and it will give me an answer and a link to where in the call I can find what I'm looking for. Review collected by and hosted on G2.com. What do you dislike about Gong? Too many clicks. If I'm on an account and want to watch a recording, I don't need a new tab opened up each time. Just bring me to the call. I also don't want to have to click on "activity" and then "calls only" Review collected by and hosted on G2.com. What problems is Gong solving and how is that benefiting you? Gong is helping our onboarding team perform better and be able to communicate better. We can share recordings with our accounts so they can review them and also can hold the team accountable for anything they may be missing in the calls. Review collected by and hosted on G2.com. Show More 4/23/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jovana C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jovana C.") JC Jovana C. Mid-Market (51-1000 emp.) 10/20/2023 "Reduces time spent on tasks immensely" 5/5 What do you like best about Gong? I use the summary features daily and helps me out a lot. Some of the issues with Gong not appearing on calls has also been resolved. Review collected by and hosted on G2.com. What do you dislike about Gong? Everything is great. Maybe the layout when you are searching for a specific customer call, the timeline can get a bit tricky to read. Review collected by and hosted on G2.com. What problems is Gong solving and how is that benefiting you? It makes it super easy to review client calls and summarise them, both for the participants but also for other teams in the company that are searching for specific feature feedback for example, they don't even need to come to us to ask if we remember any client calls where this was discussed they can just use Gong and search through it. A life saver. Review collected by and hosted on G2.com. Show More 2/24/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Christopher H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher H.") CH Christopher H. Account Executive 3 Medium Business Enterprise (\> 1000 emp.) 4/22/2026 "Simple handling with effective call analysis" 5/5 What do you like best about Gong? I appreciate that Gong summarizes the calls for me, saving me time. I particularly like the simplicity of the system. I use the Engage feature to call customers and the Flows for outreach. The recording feature in meetings is helpful for summarizing the call. The scope of the product in the area of outreach is better and it is more error-free. Review collected by and hosted on G2.com. What do you dislike about Gong? A direct connection to Salesforce would be desirable. Review collected by and hosted on G2.com. What problems is Gong solving and how is that benefiting you? Gong summarizes calls, which saves me time. I use the Engage feature for outreach and the recording function in meetings to summarize calls. Review collected by and hosted on G2.com. Show More 4/23/2026 Current UserValidated ReviewerIncentivizedSource: G2 inviteAI Translated ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Enterprise (\> 1000 emp.) 5/20/2026 "Gong Saves Time with Automated Salesforce MEDDPICC and Powerful Deal Intelligence" 5/5 What do you like best about Gong? What I love most about Gong is that it automatically fills in MEDDPICC in Salesforce based on call insights — it saves so much time and takes the admin work out of keeping deals up to date. The deal intelligence is also invaluable for spotting risks early and keeping the pipeline on track. Review collected by and hosted on G2.com. What do you dislike about Gong? Sometimes the AI transcription struggles with accents or technical terminology, which means you occasionally need to manually correct the notes. The amount of data and insights can also feel overwhelming at first until you get used to navigating the platform Review collected by and hosted on G2.com. What problems is Gong solving and how is that benefiting you? Saves me time, and I don’t miss important notes. Everything is transcribed and auto-filled into my forecasting. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Daniel D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel D.") DD Daniel D. Telecom Advisory Board Enterprise (\> 1000 emp.) 4/7/2026 "Excellent Speaker Visualization for Coaching Conversations" 4/5 What do you like best about Gong? My favorite feature is the visualization that shows colored "bar chart" representations of whom is speaking, when, and for how long. I use this to identify conversation dominators and ramblers, and coach accordingly Review collected by and hosted on G2.com. What do you dislike about Gong? The AI insights and advice feel arbitrary. I will get advice on things things that I do not understand, like "wait more than 1.5 seconds before responding" ... but why? who says that is important? Review collected by and hosted on G2.com. What problems is Gong solving and how is that benefiting you? Recording calls is immensely helpful as it is difficult to track all queues and information real-time. Sales efficiency certainoy goes up using this tool. Review collected by and hosted on G2.com. Show More 4/8/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Aurvin S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aurvin S.") AS Aurvin S. Senior Product Manager Mid-Market (51-1000 emp.) 5/19/2026 "Gong Saves Time with Smart Call Recording and Insights" 4.5/5 What do you like best about Gong? Gong helps us record and write out, and also studies sales calls by itself. So it saves a lot of time for the users. Review collected by and hosted on G2.com. What do you dislike about Gong? What can be improved is: 1. Obviously, the cost. It could be more competitive. 2. Secondly, sometimes we face glitches, and also sometimes it is hard to download or move my old data. Otherwise, it's good. Review collected by and hosted on G2.com. What problems is Gong solving and how is that benefiting you? It helps us visualize which client deals are safe or risky. Review collected by and hosted on G2.com. Show More 5/20/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Rishav K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rishav K.") RK Rishav K. AI Engineer Mid-Market (51-1000 emp.) 4/30/2026 "Gong’s AI and Agent Studio Make Call Analysis and CRM Sync Effortless" 5/5 What do you like best about Gong? Gong’s best features are its AI capabilities and the Agent Studio, which make it easier to analyze calls and sync everything with the CRM. Review collected by and hosted on G2.com. What do you dislike about Gong? So far, I haven’t disliked anything. Everything has worked fine. Review collected by and hosted on G2.com. What problems is Gong solving and how is that benefiting you? Gong solves the “black box” problem by giving complete visibility and analysis into every interaction that happens both pre- and post-sales. It provides our team with strong insights and other information that’s genuinely helpful for closing deals, and it also surfaces patterns through its rich, AI-analysed data. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Mohit Singh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohit Singh C.") MC Mohit Singh C. GM Marketing and Advertising Mid-Market (51-1000 emp.) 8/21/2023 "Record, Review & Reaccess" 5/5 What do you like best about Gong? The Tool has improved greatly with the feedback system and transcripts of the call that can be generated in few minutes after the call. Review collected by and hosted on G2.com. What do you dislike about Gong? to highlight the sections that could be improved based on the historical data of the client or based on the individual representative. Review collected by and hosted on G2.com. What problems is Gong solving and how is that benefiting you? It helps in sharing the repository with all the new folks to have a great insight at there time of ease Review collected by and hosted on G2.com. Show More 5/11/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Enterprise (\> 1000 emp.) 6/13/2026 "Facilitate Preparation and Continuous Improvement" 5/5 What do you like best about Gong? I use Gong to prepare calls with clients based on the context of past calls and interactions. I find it very useful for gathering client context and continuous improvement, as it allows me to analyze which aspects I can improve in the future. What I like most about Gong is the ease of use. I especially value the ability to connect past calls and emails, which allows me to gain the full context. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about Gong? There could be a section of recommendations to do things better next call. Review collected by and hosted on G2.com. What problems is Gong solving and how is that benefiting you? I use Gong to prepare calls with clients, gathering the context of past interactions. It helps me continuously improve by analyzing what to enhance in future occasions. I value its ability to connect calls and emails, obtaining all the necessary context. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ## Questions about Gong? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Gong ](https://www.g2.com/products/gong/discussions/new) HL hilel lev • Last activity about 4 years ago Do you accept marketing ideas/suggestions? I sent one to Udi and Amit. 4 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/do-you-accept-marketing-ideas-suggestions-i-sent-one-to-udi-and-amit) GU Guest User How is Gong revolutionizing sales strategies with its AI-driven insights? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/how-is-gong-revolutionizing-sales-strategies-with-its-ai-driven-insights) [ View all Discussions ](https://www.g2.com/products/gong/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 10 months ### Average Discount 14% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/gong/pricing) ## How much does Gong cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 115 purchases. Get Price Estimate Gong Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6bf05a04df3304c320e77ab36fcfd79a/salesloft.jpg "Product Avatar Image") Salesloft 4.5/5(4,287) [ Compare Now ](https://www.g2.com/compare/gong-vs-salesloft) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_53e7c66e55b3e527e6d79f9fb234c7c6/outreach.png "Product Avatar Image") Outreach 4.3/5(3,574) [ Compare Now ](https://www.g2.com/compare/gong-vs-outreach) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_639496e43ff3c84b8ca5dfb97a425de2/clari.png "Product Avatar Image") Clari 4.6/5(5,610) [ Compare Now ](https://www.g2.com/compare/clari-vs-gong) ##### ##### Gong Features Training Knowledge Base Coaching Materials Video Record Feedback Review Scorecard Coaching Card Call Analytics Call Recording Machine Learning Call Analysis Artificial Intelligence - Conversation Intelligence Customer Scoring Speech-to-Text [ View More Features ](https://www.g2.com/products/gong/features) ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,872) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![Clari](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clari") Clari 4.6/5(5,610) ](https://www.g2.com/products/clari/reviews) [ ![Salesloft](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salesloft") Salesloft 4.5/5(4,287) ](https://www.g2.com/products/salesloft/reviews) [ View All Alternatives ](https://www.g2.com/products/gong/competitors/alternatives) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Engagement](https://www.g2.com/categories/sales-engagement)[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Engagement](https://www.g2.com/categories/sales-engagement)[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[Sales Analytics](https://www.g2.com/categories/sales-analytics)[Sales Coaching](https://www.g2.com/categories/sales-coaching)[Revenue Operations & Intelligence (RO&I)](https://www.g2.com/categories/revenue-operations-intelligence-ro-i)[Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What Java Development Kit distributions have the most reliable long-term support and frequent security patch cycles?](https://www.g2.com/discussions/what-java-development-kit-distributions-have-the-most-reliable-long-term-support-and-frequent-security-patch-cycles)[What 3D modeling app should a Mac user choose for product mockups where portability matters and the work does not require a dedicated workstation?](https://www.g2.com/discussions/what-3d-modeling-app-should-a-mac-user-choose-for-product-mockups-where-portability-matters-and-the-work-does-not-require-a-dedicated-workstation)[What audio editing platforms scale their licensing model sensibly as a team grows so a small studio does not get priced out when it adds a second or third editor?](https://www.g2.com/discussions/what-audio-editing-platforms-scale-their-licensing-model-sensibly-as-a-team-grows-so-a-small-studio-does-not-get-priced-out-when-it-adds-a-second-or-third-editor) [Which tool is best for location-based market expansion planning?](https://www.g2.com/discussions/which-tool-is-best-for-location-based-market-expansion-planning)[Which partner ecosystem software is the best for tracking partner-sourced and partner-influenced revenue so partnerships can actually prove their contribution to the business?](https://www.g2.com/discussions/which-partner-ecosystem-software-is-the-best-for-tracking-partner-sourced-and-partner-influenced-revenue-so-partnerships-can-actually-prove-their-contribution-to-the-business)[Pros and Cons Details](https://www.g2.com/products/gong/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)