--- title: GoldMine Reviews meta_title: 'GoldMine Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 198 reviews by the users' company size, role or industry to find out how GoldMine works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 198 scale: '5' date_modified: '2026-08-14' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # GoldMine Reviews **Vendor:** MacSonik **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 3.7/5.0 **Total Reviews:** 198 ## About GoldMine Build Enduring Relationships with GoldMine Your business depends on building close, long-lasting relationships. Strong relationships generate more sales and support, improve client satisfaction, and can even reduce business expenses. That’s why finding the right customer relationship management (CRM) software is so important. Your CRM solution needs to be powerful, easy to use and maintain, and affordable. Only Goldmine brings all those together in a package that’s perfect for small businesses. Over 1 million users have selected GoldMine to help them manage over one billion relationships and build enduring relationships that enable them to thrive. GoldMine’s robust capabilities and high ease-of-use deliver rapid time to benefit and return on investment. With GoldMine, you’ll: \* Improve effectiveness, accelerating your goal achievement up to 15%. \* Boost productivity \* Increase the number of deals Learn more at http://www.goldmine.com/ ## GoldMine Pros & Cons **What users like:** - Users value the **automation capabilities** in GoldMine, streamlining complex B2B sales workflows and reducing administrative tasks. (1 reviews) - Users appreciate the **easy customization** of GoldMine, enabling tailored solutions for complex B2B sales workflows. (1 reviews) - Users appreciate the **easy setup** of GoldMine, making it a seamless start for complex B2B workflows. (1 reviews) - Users value the **robust feature set** of GoldMine, tailored specifically for B2B sales and account management needs. (1 reviews) - Users appreciate the **organization efficiency** of GoldMine, allowing them to manage all transactions seamlessly. (1 reviews) **What users dislike:** - Users experience **email integration issues** with Exchange Online that hinder effective communication and workflow. (1 reviews) - Users struggle with the **steep learning curve** of GoldMine due to its dense and non-intuitive navigation. (1 reviews) - Users find the **navigation non-intuitive** , leading to frustration and significant time wasted on common tasks. (1 reviews) - Users feel that the **UI and UX must be improved** as it complicates their experience with GoldMine. (1 reviews) - Users find the **time-consuming navigation** frustrating, causing significant delays in daily tasks and overall efficiency. (1 reviews) ## GoldMine Reviews ### 1. What we were looking for **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2016 **What do you like best about GoldMine?** We can track our products easily with Goldmine by customer, serial number, location, etc. **What do you dislike about GoldMine?** There is a lot of customization available which is great - but also isn't the easiest when you were using old versions and brought over old information. We aren't able to utilize it to it's full potential off the shelf. **What problems is GoldMine solving and how is that benefiting you?** We are able to easily track our items sold, contact customers for sales leads and track service calls. The document linking has been useful so there is no more searching for conversations that happened several months ago, it is all connected. ### 2. Ease of Use **Rating:** 4.0/5.0 stars **Reviewed by:** Mario G. | Director of Public Safery, Security and Investigations, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2016 **What do you like best about GoldMine?** I like how easy it was training new users. **What do you dislike about GoldMine?** We have three licenses and have to individually update the data. Its time consuming and redundant. **What problems is GoldMine solving and how is that benefiting you?** We are using it at a gated community and how easy it is to look someone up. The benefit of having all the residents at the tip of our fingers. ### 3. admin assistant **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2016 **What do you like best about GoldMine?** The thing i liked best from goldmine are the ability to What's Included Contact management Email linking Web and mobile device access Sales forecasting and Opportunity management Marketing list management and group emails Integration for constant contact campaign downloads Customer service management Real time dashboards Customize fields One year of technical support and updates **What do you dislike about GoldMine?** what I disliked was the pricing of the whole platform it is not very affordable for the things that i would use it for **What problems is GoldMine solving and how is that benefiting you?** problems that are being solved is having everything in one place ### 4. GoldMine CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2016 **What do you like best about GoldMine?** It's fairly straightforward. Easy for new Sales Reps to learn. Easy to use. **What do you dislike about GoldMine?** Doesn't yet have graphical workflow/visio capability. **What problems is GoldMine solving and how is that benefiting you?** Sales and Customer Service along with some aspects of Accounting, Marketing and Purchasing. GoldMine is an easy tool to incorporate numerous departments and their processes into quickly. ### 5. Have been happily using Goldmine for 18 years **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2016 **What do you like best about GoldMine?** Easy to synch with other users on a regular basis. **What do you dislike about GoldMine?** Synching does not always work and sometimes the app crashes. **Recommendations to others considering GoldMine:** Could be more modern and updated. Would like to be able to use on my phone. **What problems is GoldMine solving and how is that benefiting you?** Constant dynamic contact management with many forecasting options ### 6. Sales and owner's point of view **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2016 **What do you like best about GoldMine?** I like that it is robust and runs well without a lot of support. **What do you dislike about GoldMine?** User management can be a headache. If the user is logged in and the administrator makes changes to the user's profile, the admins changes get overridden upon log out. E-mail management for multiple account per user is also time consuming. **Recommendations to others considering GoldMine:** The floating license model that goldmine has is a valuable asset. **What problems is GoldMine solving and how is that benefiting you?** Tracking all customer correspondence in one place. Goldmine has helped us better organize of customer data. ### 7. Helps us keep track of customers, potential and realised sales, and marketing campaigns. **Rating:** 4.0/5.0 stars **Reviewed by:** Dzmitry Z. | IT Manager, Textiles, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2016 **What do you like best about GoldMine?** Ability to see all the pertinent information on the dashboard and ease of navigation to drill down and accomplish tasks. **What do you dislike about GoldMine?** Microsoft office integration is still somewhat buggy. **What problems is GoldMine solving and how is that benefiting you?** Keeping track of the active quotes, following up, getting important info to customers and closing sales. ### 8. Great information manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2016 **What do you like best about GoldMine?** I definitely appreciate the fact that I can pull all of my emails with a customer with just a click **What do you dislike about GoldMine?** It is not very user friendly and takes lots of memory to use. I have had trouble with my computer crashing just by clicking items **Recommendations to others considering GoldMine:** Take the time to learn the program and you will love it. But actually learn and use the training it's very beneficial. **What problems is GoldMine solving and how is that benefiting you?** Definitely makes it easier to have all information at my fingertips ### 9. Overall good experience, but left wishing for more **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2016 **What do you like best about GoldMine?** APIs, Price and ability to install locally **What do you dislike about GoldMine?** Buggy on Goldsync and lacking Support personnel with the ability to solve the bugs **What problems is GoldMine solving and how is that benefiting you?** We were successful for twenty years in integrating Goldmine with our in house Quoting program. ### 10. Robust and flexible **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2016 **What do you like best about GoldMine?** Opportunity management is customizable and integration with Outlook is powerful **What do you dislike about GoldMine?** I would like to have dashboards not available on web interface. **What problems is GoldMine solving and how is that benefiting you?** Communication between service and sales department has improved and customer satisfaction as well. ### 11. Helpful and stress free **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2016 **What do you like best about GoldMine?** Being able to view all employee calendars and run reports based on specific filters. **What do you dislike about GoldMine?** Being able to access goldmine from outside of work. We do not have the most current version. **Recommendations to others considering GoldMine:** It's a useful CRM that will keep your office staff organized. **What problems is GoldMine solving and how is that benefiting you?** Staying organized and setting appointments to keep advisors as busy as possible. The advisors have been able to meet with clients more often. ### 12. Our company has been using Goldmine for the last 12 years..it sa main tool for our sales department **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2016 **What do you like best about GoldMine?** Its ease of administration for a Lan Administrator. **What do you dislike about GoldMine?** The email portion could be more robust. **What problems is GoldMine solving and how is that benefiting you?** Sales and Marketing use the CRM features exclusively and with great success. ### 13. Gold Mine **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2016 **What do you like best about GoldMine?** Able to input notes so everyone in the company may review them as needed. Love that I can link emails and photos as well. **What do you dislike about GoldMine?** That there isn't a manual so we may utilize GM for its full potential. I also would like to be able to run more reports. **What problems is GoldMine solving and how is that benefiting you?** Being able to view customer's history or pending appt. ### 14. Great tool for keeping everyone on the team informed of current & past dealings with prospects. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2016 **What do you like best about GoldMine?** Multiple ways of using the program to suit individual sales styles. **What do you dislike about GoldMine?** Can sometimes be a little "clunky" when trying to generate reports on a large database. Frequently need to call in support for help with setting up reports. **What problems is GoldMine solving and how is that benefiting you?** Great way of tracking conversations and emails with prospective and current clients. ### 15. GoldMine Premium Edition 2015 User Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2016 **What do you like best about GoldMine?** Calendar features - very flexible and intuitive. **What do you dislike about GoldMine?** Searching within Company - Notes is cumbersome or nonexistent. **Recommendations to others considering GoldMine:** If Calendar is a main requirement, they are well ahead of other CRM offerings. **What problems is GoldMine solving and how is that benefiting you?** Scheduling and tracking Notes/Appts is crucial. The Calendar features allow very detailed scheduling of days. ### 16. Good Product To Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2016 **What do you like best about GoldMine?** Storing all your documents in one place, ease of use. Ease of setup and maintenance **What do you dislike about GoldMine?** Email feature, POP integration, need Exchange integration **What problems is GoldMine solving and how is that benefiting you?** Storing documents in one location, it just works :) ### 17. Powerful Tool - Very Fast and Feature Rich **Rating:** 4.0/5.0 stars **Reviewed by:** Mike W. | President, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2015 **What do you like best about GoldMine?** GM provides great flexibility on how you look up a record and great flex on can differentiate your contact with tags **What do you dislike about GoldMine?** The back up process is somewhat time consuming and could be more efficient. **Recommendations to others considering GoldMine:** For the investment, GM mine if feature rich and much easier to use than other CRM's that i have used and tested. **What problems is GoldMine solving and how is that benefiting you?** We use the tool every day , every hour to keep track of opportunities and find new ones in the people we have worked with in the past and have not worked with them recently ### 18. Goldmine **Rating:** 4.0/5.0 stars **Reviewed by:** Sy H. | President and CEO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2015 **What do you like best about GoldMine?** Easy to use. Way less expensive than sales force and goldmine is quite feature rich and robust We have used it for over ten years and I like it way better than the telemagic and maximizer software we used previously. **What do you dislike about GoldMine?** The email part is not as smooth some things are buggy and irritating but that can be said about all software that we use **Recommendations to others considering GoldMine:** Check out the features and compare to sales force Ric. Look at the cost of ownership and what is included with fm versus sales force. You want to own the software not have the software own you. **What problems is GoldMine solving and how is that benefiting you?** Crm for customer contact and marketing. It works well for the stated purpose ### 19. We use Goldmine to manage clients & prospects and managing our invoicing process **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2015 **What do you like best about GoldMine?** When used correctly, able to do a number of different applications. Filters, email templates, customized programs that we use for accounting purposes. It's also helpful to see history on the record. Our email is also connected to Goldmine. **What do you dislike about GoldMine?** We have transitioned to Google for Business and Goldmine is not ready to adapt that program. We also wanted to set up auto-dialer, but too many 3rd party vendors to make it worth our while. There should also be a better system for filing emails as they do get built up in the system. **Recommendations to others considering GoldMine:** If you are planning on using Google for Business, Goldmine is not currently ready to integrate calendars and other functions (i.e. google docs, google calendar) We are able to set up google email accounts, but it does require knowing how to set it up in both Google and Goldmine for it to connect properly. **What problems is GoldMine solving and how is that benefiting you?** Being able to track prospect outreach, pull reports for sales people so that they can see their progress. ### 20. Goldmine works great for us **Rating:** 4.0/5.0 stars **Reviewed by:** Scott W. | Director of Operations, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2015 **What do you like best about GoldMine?** It's a solid solution that I'm very familiar with **What do you dislike about GoldMine?** needs better cloud based solution needs better cient information linking to feeds, etc, needs better email ciient, but Outlook link works well **What problems is GoldMine solving and how is that benefiting you?** it works great as a CRM and helps us run our business ### 21. Don't know what I'd do without Goldmine **Rating:** 4.0/5.0 stars **Reviewed by:** Amy G. | Senior Account Executive, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2015 **What do you like best about GoldMine?** The integration with Outlook is one of my favorite parts. It makes linking emails to Goldmine easy and seamless. **What do you dislike about GoldMine?** The mobile number does not carry over when you have an additional contact. So when you swap with primary, the mobile number does not go to the main screen. **What problems is GoldMine solving and how is that benefiting you?** We have one location where we can see the whole history of the interaction with the customer, from pre-sales, to post sales, to support. ### 22. Goldmine Has Its Moments **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2015 **What do you like best about GoldMine?** It's easy to work with - and works well with IntelliClick **What do you dislike about GoldMine?** There are no workflows or landing pages or calls to action **Recommendations to others considering GoldMine:** It doesn't so as much as some of the other CRMs, but it's also less costly. **What problems is GoldMine solving and how is that benefiting you?** We can see who clicked on what links by using IntelliClick ### 23. CRM Manager using Goldmine Premium for the past 15+ years. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2015 **What do you like best about GoldMine?** Flexibility of custom fields and view allowing me to create unique screens depending on my users. **What do you dislike about GoldMine?** Would like more sophisticated tools to map large organizations. **What problems is GoldMine solving and how is that benefiting you?** Goldmine is our primary tool for all prospecting and customer contact. ### 24. Very useful contact manager **Rating:** 4.0/5.0 stars **Reviewed by:** Mac Stuhler V. | Vice President, Electrical/Electronic Manufacturing, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2015 **What do you like best about GoldMine?** Search functions on key fields are better than any other contact manager we've used. **What do you dislike about GoldMine?** Project interface can be somewhat clumsy **What problems is GoldMine solving and how is that benefiting you?** Great repository for all kinds of information, global access for all users. ### 25. Ron's Review **Rating:** 4.0/5.0 stars **Reviewed by:** Ron S. | Technical Services / Electrical Engineer, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2015 **What do you like best about GoldMine?** Database collection & project tracking within our company. **What do you dislike about GoldMine?** Setting up "small" email distribution lists **What problems is GoldMine solving and how is that benefiting you?** Utilizing the benefits of the database. This has helped with project tracking & customer issues. ### 26. Eagle Goldmine Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2015 **What do you like best about GoldMine?** I'd have to say reporting capabilities and search capabilities **What do you dislike about GoldMine?** Scroll wheel on mouse moving to next record **What problems is GoldMine solving and how is that benefiting you?** Tracking employee activity ### 27. Long Time Customer **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2015 **What do you like best about GoldMine?** GoldMine provides the ability for all user types to find useful functionality. **What do you dislike about GoldMine?** compatibility with IOS is lacking. It would be wonderful if synced to icloud. **What problems is GoldMine solving and how is that benefiting you?** Managing clients CRM ### 28. Immense Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2015 **What do you like best about GoldMine?** Customization of the software is incredible **What do you dislike about GoldMine?** The database is clumsy, too many reused db fields **What problems is GoldMine solving and how is that benefiting you?** The way our reps spend their time ### 29. GoldMine - Great "Starter Home" **Rating:** 3.5/5.0 stars **Reviewed by:** Corey B. | Vice President - Operations, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2013 **What do you like best about GoldMine?** I've been working with different CRM packages for over 10 years now and I have to say GoldMine is a great "starter home" type of package. I use that analogy as everyone has their own preferences in what they need and what they're ready to spend money on. Goldmine is a very cost efficient compared to the leading cloud based software packages (per monthly charges) but most importantly, low cost to start out. GoldMine can be installed, trained, and in use in less than a day for most small businesses, where you can grow into the other features as you use it. For those starting out, GoldMine is great to start activity tracking, basic opportunity management, and in recent years service management. **What do you dislike about GoldMine?** Now, being that we're talking about a Client/Server based software, the hardest part about GoldMine to swallow is the lack of mobility. Yes, there are add-ons (both 3rd party and provided by the makers) but at an added cost. As a GoldMine consultant, the largest complaint need that I hear that is not provided out of the box is the ability to use on the phone, remotely, etc. Sync just isn't an option in today's technology capabilities. Also, GoldMine is missing a Lead>Prospect/Customer conversion piece. This is the double edged sword as it's ease of use, but it can crowd the list of contacts. As I said above, with any home you can grow out of it or just start out needing a larger home (in this case CRM). For most small to medium sized businesses GoldMine is a great CRM to start out in and cut your teeth so to speak. Some stay with it forever, some will eventually grow out of it. **Recommendations to others considering GoldMine:** Do your homework, checking your needs and such. If it's basic activity tracking without spending a large amount (GM is still concurrent licensing and your upfront cost will not be near what a multi-year cloud platform would be) as well as some basic lead/prospect/customer management, GM is fine. However, if mobility is a large concern and need, you have to weigh out those costs with the others that do it better. ### 30. have worked as project manager and user for many years **Rating:** 4.0/5.0 stars **Reviewed by:** Katie R. | Freelance Writer, Editor and Communications Design Consultant, Writing and Editing **Reviewed Date:** June 17, 2013 **What do you like best about GoldMine?** powerful integration across the software and also with external applications **What do you dislike about GoldMine?** not much to dislike. If you're wedded to Microsoft Outlook for email and calendar, you'll miss out on the powerful calendaring and email integration GoldMine offers. If you take the jump, you'll get lots of data-rich calendar and email in each contact's history. **Recommendations to others considering GoldMine:** Plan to spend 2X for integration and installation--and GET TRAINING. It's worth every dollar. You'll see so much more of the muscle of this software. ### 31. Long time Goldmine User **Rating:** 4.0/5.0 stars **Reviewed by:** Noah T. | Senior Vice President, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2013 **What do you like best about GoldMine?** Ease of use; ability to schedule and complete activities (with alarms) daily **What do you dislike about GoldMine?** Customizing fields is tedious; there are many reports we just do not use **Recommendations to others considering GoldMine:** It's easy to use and an excellent CRM tool ### 32. Very niche market **Rating:** 3.5/5.0 stars **Reviewed by:** Rusty P. | Senior Director of Global Operations and Quality, Medical Devices, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2012 **What do you like best about GoldMine?** I have had several realtors that use this application and they absolutely love it! It meets their requirements and they really love the interface. **What do you dislike about GoldMine?** It is too proprietary and requires a lot of hand-holding. The support is not great for it and it seems to be slow to me. **Recommendations to others considering GoldMine:** Look at Salesforce.com or other on-line CRM tools--you may be a lot more impressed. ## GoldMine Discussions - [I would like to hire people to make calls to gather information for my database w/o changing anythin](https://www.g2.com/discussions/12417-i-would-like-to-hire-people-to-make-calls-to-gather-information-for-my-database-w-o-changing-anythin) - 1 comment, 1 upvote - [When will the winmail.dat issue be fixed?](https://www.g2.com/discussions/12394-when-will-the-winmail-dat-issue-be-fixed) - 1 comment, 1 upvote - [How do I access "the community" in future?](https://www.g2.com/discussions/12358-how-do-i-access-the-community-in-future) - 1 comment, 1 upvote - [Is there a true cloud version of this yet?](https://www.g2.com/discussions/is-there-a-true-cloud-version-of-this-yet) - 1 comment, 1 upvote - [View GoldMine pricing details and edition comparison](https://www.g2.com/products/goldmine/reviews?filters%5Bnps_score%5D%5B%5D=4&page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+15%3A41%3A14+-0500&secure%5Bsession_id%5D=3fab748e-d232-40e4-9fb4-3bb2bafdd540&secure%5Btoken%5D=2cf442d233e9f412913f761de6fab96abf6923a3aef222248bd4b9025b19e929&format=llm_user) ## GoldMine Integrations - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) ## GoldMine Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Lead Management - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top GoldMine Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,690 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,304 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (3,061 reviews)