What do you like best about Goldcast?
We ran dozens of live and simu-live events on Goldcast, both medium (100-200 attendees) and large (1500+ attendees). The stability of this platform is impressive! Let's start from the beginning - the Goldcast team was extremely helpful in driving our platform adoption (documentation, training, etc.); they are also always available for any questions, and solutions were delivered very quickly. We were able to easily onboard the whole marketing and GTM team to use the platform without an issue.
The next one is definitely innovation. There were lots of features on our wish list, and during the past year, we saw the majority being implemented. That doesn't happen with other classic event platforms. This really comforted us to renew the subscription after 1 year of use.
Of course, functionality. It is very easy to set up your events in Goldcast, ensure consistent branding of all events, and sync data to your CRM (HubSpot for us). It's intuitive to use the platform for live events: it's logical, sort of mimicking the offline events — you have Backstage, Going Live functionalities. Engagement options are numerous (both text and video Q&A, chat with reactions, polls, etc.) You even got break rooms as of recent. For simu-live events, it's even easier — all you do is upload the video and it runs as live, while you can focus on Live Q&A with your audience.
Plus, you can create your own email templates for reminder emails straight in Goldcast - easy & quick. You can set up the email flow (i.e. 7 days, 1 day, 1 hour, 5 min before the event) - and it will ensure your registrants actually get to your event. Another platform we used before did not allow 5-minute reminders (only 1 hour in advance), but Goldcast allows it, and this way we're always hitting a higher attendance rate (over 50% for sure).
And one more - the platform is available in lots of languages, (at least the most we need), so you can easily support regional event needs, too.
For our organization, it really is a reliable choice of a stable, yet modern and innovative solution. Review collected by and hosted on G2.com.
What do you dislike about Goldcast?
Being a customer for now almost 1.5 years, I can be sure to say there aren't many downsides. Most of the technical questions were solved quickly every time. I'd say, we'd love more visibility on registration sources from within Goldcast. We do have Google Analytics integration with Goldcast (a big plus) but would be good to deliver source info to Goldcast itself and sync that to the CRM. But it's not a deal-breaker and it's probably somewhere in their roadmap, knowing how progressive they are. And the last one - I send speaker links manually to my team, so would be great if that part is automated, too. Review collected by and hosted on G2.com.