Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Classy is wonderful!"
5/5
What do you like best about GoFundMe Pro?

Classy's platform allows us to showcase the different needs of our organization and gives donors various opportunities to further our mission through online giving. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe Pro?

There are a few things on the backend that would make the setup of campaigns more user-friendly. Classy has been responsive to this feedback! Review collected by and hosted on G2.com.

BV
Bart V.
Vice President of Development
Small-Business (50 or fewer emp.)
"Classy is great!"
5/5
What do you like best about GoFundMe Pro?

Classy is a very easy platform to learn and use. I especially like the Peer-to-Peer fundraising options, as well as the Facebook and Salesforce integrations. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe Pro?

The ability to customize donation pages could be improved. Review collected by and hosted on G2.com.

Nicholas S.
NS
Nicholas S.
Development Manager
"Classy is a great community tool that would benefit from a few back-end fixes."
3.5/5
What do you like best about GoFundMe Pro?

it's peer to peer pages are very easy to create and navigate! Review collected by and hosted on G2.com.

What do you dislike about GoFundMe Pro?

Its fee structure is both pricey and confusing. Donors can't directly cover the fees associated with their gift, there's almost always a difference between the "Classy Mode" round-up, and the actual fee charged. Review collected by and hosted on G2.com.

Verified User in Fund-Raising
UF
Verified User in Fund-Raising
Mid-Market (51-1000 emp.)
"Empowering Nonprofits"
4.5/5
What do you like best about GoFundMe Pro?

Ease of use, recognition of innovative campaigns, helpful resources. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe Pro?

We have been very happy with Classy as our giving platform. Review collected by and hosted on G2.com.

Verified User in Law Enforcement
AL
Verified User in Law Enforcement
Small-Business (50 or fewer emp.)
"Excellent Product and Fantastic Customer Service"
5/5
What do you like best about GoFundMe Pro?

Classy continually listens to their users. If you have a suggestion on ways to improve the program they listen to it and work to incorporate it. Their customer service is incredible. When I need something, I know I can have an answer in a short period of time. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe Pro?

It is a double-edged sort, but because they are always updating and changing things, its hard to keep up with all the features and ways to best access them. Review collected by and hosted on G2.com.

Response from The Classy Team of GoFundMe Pro

Thank you! Your feedback and ideas are incredibly important to us and we are always open to listen...including this exchange right now :) The Classy Care Team works hard to bolster our platform with top-notch customer service, so I'll be sure to share your kind words. I know they will appreciate it!

Jackie A.
JA
Jackie A.
Director Of Development
Small-Business (50 or fewer emp.)
"Classy Makes Online Fundraising Simple"
4.5/5
What do you like best about GoFundMe Pro?

Very easy to create beautiful fundraising campaigns in a matter of minutes. Easy to use and friendly on the user side. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe Pro?

Does not integrate with our donor database, DonorPerfect. Some areas are not customizable, depending on the type of campaign. Review collected by and hosted on G2.com.

Verified User in Performing Arts
AP
Verified User in Performing Arts
Mid-Market (51-1000 emp.)
"Classy is attractive and user-friendly with great reporting."
5/5
What do you like best about GoFundMe Pro?

The templates Classy has built makes creating a campaign nearly fool-proof. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe Pro?

I would like to see more reporting options, especially with regard to ticket sales vs. donations vs. covering the credit card fees. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"User-Friendly"
4/5
What do you like best about GoFundMe Pro?

Classy is very user-friendly for both the donor and the administrator. It is your typical fundraising platform. Everything makes sense. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe Pro?

Other platforms that we use have text-to-give capabilities and QR-code scanning. They are also far less in cost. Classy does everything that we need it to other than these two things. Hopefully Classy will add those features soon. Review collected by and hosted on G2.com.

Kelsey P.
KP
Kelsey P.
Development Director
Small-Business (50 or fewer emp.)
"Classy delivers for small nonprofit!"
4.5/5
What do you like best about GoFundMe Pro?

Classy is extremely user-friendly with templates available for all types of campaigns. They have great customer service and very quick to respond to questions. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe Pro?

I wish we were able to sell merchandise through our classy site. Review collected by and hosted on G2.com.

Nick S.
NS
Nick S.
College Minister
Small-Business (50 or fewer emp.)
"Classy has been great for small non-profit"
4.5/5
What do you like best about GoFundMe Pro?

Their peer-to-peer software has been very useful as a small non-profit that does not have a lot of time to put into our back-end work. They also have incredible online resources that help us with many different non-profit related topics. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe Pro?

It doesn't have as many customizable features as we would like. Mostly with emails and fundraising pages, we wish there were a few more ways to customize. The fees are also a little higher than we would like. We can't always afford it when we don't receive the amount of donations that other organizations may receive. Review collected by and hosted on G2.com.