Cindy H.
CH
Cindy H.
Client Services Manager
Small-Business (50 or fewer emp.)
"Ease of use"
4.5/5
What do you like best about GoFundMe Pro?

We love how easy it is to set up a new campaign and go live. Our volunteer fundraisers also find it easy to use. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe Pro?

With anything there are tradeoffs. There are occasionally features that are missing, but nothing that we can't work around. On balance, the ease of use is more valuable than the few items that are missing. Review collected by and hosted on G2.com.

KL
Katie L.
Director of Operations & Special Projects
Small-Business (50 or fewer emp.)
"Empowering our organization"
4.5/5
What do you like best about GoFundMe Pro?

The platform is easy to use and navigate. Setting up campaigns is a breeze, and the user experience is seamless. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe Pro?

No native check-in function for events (no e-tickets), which can be burdensome if the event has many attendees. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Highly recommend Classy!"
5/5
What do you like best about GoFundMe Pro?

I love how classy has enabled us to not double but triple our donations in a year! It has been great for new campaigns, donation pages and events. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe Pro?

I would love more ability for design to make it easier to upload images. Review collected by and hosted on G2.com.

Verified User in Fund-Raising
AF
Verified User in Fund-Raising
Small-Business (50 or fewer emp.)
"Adaptable, User-friendly, Impactful Platform"
4.5/5
What do you like best about GoFundMe Pro?

Our organization has used different Classy membership levels at different times. These have supported our needs well in recent years, so I suppose it's the ability to adapt to our needs! Review collected by and hosted on G2.com.

What do you dislike about GoFundMe Pro?

Our organization has had our greatest trouble with Classy as it comes to the fees. If our donors don't take them on, we then have to! This means fewer funds going to our critical global work.

We recognize Classy rates are competitive to the industry but still feel like its somewhat high! Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Classy"
5/5
What do you like best about GoFundMe Pro?

Easy to use. Campaign customization. Their customer support chat allows you immediate access to their team to ask questions. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe Pro?

Some of their column criteria cannot be found in certain reports resulting in manual entries or adding/removing columns. Review collected by and hosted on G2.com.

Courtney B.
CB
Courtney B.
Development Operations Manager
Small-Business (50 or fewer emp.)
"Reliable and integrative"
3.5/5
What do you like best about GoFundMe Pro?

It's very easy to design donor user interfaces and integrates with our website seamlessly. I have never had trouble understanding functionality. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe Pro?

It doesn't save my filter criteria each time a login and and filter my donor lists. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Too difficult to make reporting work for our event fundraising"
2.5/5
What do you like best about GoFundMe Pro?

Peer to peer fundraising. Ability to customize pages. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe Pro?

Reporting was a nightmare, running multiple reports and having to self merge to get the data i needed. A constant battle to get people access to their peer to peer accounts to fundraise effectively. Does not play nice with most CRMs without an additional connection software Review collected by and hosted on G2.com.

Verified User in Recreational Facilities and Services
AR
Verified User in Recreational Facilities and Services
Small-Business (50 or fewer emp.)
"Great Platform and Nice Forms make it easy to get donations"
5/5
What do you like best about GoFundMe Pro?

Clean and modern donation forms make it simple to get donations. Creating campaigns is very simple as well--learning how to use the platform was easy. I like the customization of the forms to include pictures, videos, and logos to help tell our stories better. We love that it's designed in San Diego as well. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe Pro?

The reporting features are a bit limited. It's hard to get all the details on one spreadsheet, and it seems like you may have to run a few reports. Some limitations of incorporating other apps/APIs as well. For example, their Double the Donation integration is not customizable and makes it hard for donors to understand precisely how that part of the donation form works. Review collected by and hosted on G2.com.

Response from The Classy Team of GoFundMe Pro

Thank you for your feedback! Delivering modern, impactful, and beautiful ways to tell your story and drive donations (in a user-friendly and customizable way for you!) is at the core of what we do. We appreciate your product feedback and, in addition to the latest phased reporting updates, hope to enhance the other areas you mentioned in the near future.

Les S.
LS
Les S.
Chairman of the Board
Small-Business (50 or fewer emp.)
"Digital Fundraising Made Easy - That’s Classy"
5/5
What do you like best about GoFundMe Pro?

A small non-profit doesn't typically have the know how or volunteers to move in to the digital age. Classy's approach of building turnkey I campaigns and instant on-line help if needed leads to success. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe Pro?

The costs for a small foundation are steep but if we were to pay someone to develop a digital component to a campaign we would spend as much or more and receive none of the Classy benefits. Review collected by and hosted on G2.com.

Response from The Classy Team of GoFundMe Pro

Les, thank you! Your review is a testament to our mission: to mobilize and empower the world for good. We are grateful to play a part in supporting your organization and helping you move into the digital age. As you mentioned when discussing cost, our focus is innovating and delivering world-class online fundraising tools so you can focus on your mission. So we're happy to hear you are finding value in that relationship!

Verified User in E-Learning
AE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Taking out campaigns to the next level"
4/5
What do you like best about GoFundMe Pro?

The easy way to create a campaign by how everything is pre-built for you to adapt to your campaign Review collected by and hosted on G2.com.

What do you dislike about GoFundMe Pro?

Not being able to email donors that have not donated through classy Review collected by and hosted on G2.com.