The biggest asset is the ease of use. Classy is straightforward and fun to use after you get acclimated to it. I'm a particular fan of using the event pages for fundraising events. You have a lot of control over the event and I've never had any issues with tracking ticket sales for events. Review collected by and hosted on G2.com.

Occasionally the server will go down, but it's never taken longer than a few hours to come back up. This only happens maybe 1 or 2 times per year. It's never been a huge issue in reality Review collected by and hosted on G2.com.

Classy's setup allows for several types of fundraising campaigns, and their templates make everything SO EASY. Their customer service team is also top-notch. Review collected by and hosted on G2.com.

It can be a bit clunky before you get used to it. However, once you're up to speed it is incredibly easy to use. Review collected by and hosted on G2.com.

Ease of making a personalized website that matches our brand and has all the functionality that we need. Our participants find it easy to navigate and use which is so important when you are asking people to voluntarily fundraise for your cause. Review collected by and hosted on G2.com.

I wish there was a way to highlight our sponsor logos in an upfront way so that participants and website visitors see them without it impeding their ease and ability to find information relevant to them. A sidebar or something? Review collected by and hosted on G2.com.

I really like the user interface, both for donors and on the backend. The ability to self-manage recurring and one-time donations is great, and has made pausing restarting, and adjusting existing gifts easy. In particular, the Donation and Crowdfunding page templates are straightforward to set up and publish. Review collected by and hosted on G2.com.

Sometimes, it can be a bit difficult to adjust the design elements of certain pages. While it typically does not need advanced code, there are some features that are nested within sub-menus that take a while to get used to. Review collected by and hosted on G2.com.

I love Classy as a donation page and a general ticketed fundraiser platform. Review collected by and hosted on G2.com.

You can't ask very specific customized questions and have it all tracked. What we needed was a way for people to make workshop selections for individual timeslots and then limit each workshop to a maximum capacity. Review collected by and hosted on G2.com.

Classy as a donation tool is highly effective and the support team is highly consultative and responsive – and really want us to do well in raising funds for our cause. They also offer webinars and an ever-expanding set of tools with their users in mind, including the recent integration offering with Double th Donation, making it very easy to impact donations in a very easy-to-use tool. As an organization, Classy transactions sync with Salesforce, enabling us to centralize donation activity. Review collected by and hosted on G2.com.

Reporting capability is limited, but helpful at a high-level, including trending, specific campaign performance, and the like. While syncing with Salesforce is very important and works well for online donations, there is some inconsistency in syncing of offline transactions and the detail that is carried over. Transaction edit flexibility would also be helpful – e.g., when a donor registers for an event and is unable to attend, rather than being able to edit the mode of the transaction (e.g., from event ticket to donation), a new transaction must be created. These are enhancements. Classy is a great value. Review collected by and hosted on G2.com.

The simplicity of the entire Classy platform truly makes it a great experience. Better yet, Classy has found a way to keep the platform simple without sacrificing the ability to truly customize our pages. Review collected by and hosted on G2.com.

Overall, for what our organization uses Classy for, we haven't run into anything we really dislike. Overall, Classy has met all of our needs and we're happy using it. Review collected by and hosted on G2.com.

It's easy to get a fundraising campaign, event site, or donation page up and running on the fly if needed. It's also great for building campaigns that stand out with a lot of detail. Very user-friendly, but also powerful fundraising tools. Review collected by and hosted on G2.com.

I can't think of anything I dislike. Occasionally, there can be minor issues such as some information missing from templates as pages populate, but the Classy Care team has a quick response time and can quickly fix issues like this. Customer service is top-notch. Review collected by and hosted on G2.com.

Classy has easy to use templates for creating branded donation pages and crowdfunding pages. I also love that they have new payment methods and custom recurring gift options for the donor to choose a unique giving schedule (monthly, quarterly, annually, etc.) Most of my interactions with Classy staff have been positive and helpful; I can not think of an instance where I wasn't able to get what I needed. The platform's donation pages blend seamlessly with our website and connect to our Salesforce CRM well. Review collected by and hosted on G2.com.

Whenever I do get stuck, I am able to open a support chat with a staff member or find FAQ articles to guide me. Since it is so easy to set up, most of my questions are already addressed in help articles. The downside is that you have to be proactive to find it, ask in a chat, and set it up on the backend yourself. You don't have to be website designer but you do have to keep up on their new features and read their updates. For example, they now offer ACH transfers and PayPal as a payment mehod on donation pages. Review collected by and hosted on G2.com.

The Classy for Salesforce support team is incredibly knowledgeable and has spent hours helping us fine-tune our integration issues. Classy campaigns are easy to set up, and the platform is great for peer-to-peer fundraising campaigns, especially now that it integrates with Facebook.

Our account manager is extremely responsive, and the customer service representatives via the chat feature have all been very helpful. Review collected by and hosted on G2.com.

I wish the campaign pages had more flexibility/customization - like being able to add "impact tiles" to a ticketed event, or having just one button on a ticketed event. Also, the reporting within a campaign for campaign level administrators has changed and it is not as user friendly.

We wish there was a way to be able to click a button to copy registrant/participant info to billing info (to reduce friction for the donor).

Mobile functionality is lacking - we wish there could be check scanning and credit card processing on-site. Review collected by and hosted on G2.com.