--- title: GOFRUGAL RetailEasy Reviews meta_title: 'GOFRUGAL RetailEasy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how GOFRUGAL RetailEasy works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 13 scale: '5' date_modified: '2026-07-13' parent_category: name: Retail url: https://www.g2.com/categories/retail --- # GOFRUGAL RetailEasy Reviews **Vendor:** GOFRUGAL **Category:** [Retail Management Software](https://www.g2.com/categories/retail-management-software) **Average Rating:** 3.8/5.0 **Total Reviews:** 13 ## About GOFRUGAL RetailEasy GOFRUGAL Technologies have been providing Point of Sale Software for Retail. Restaurant and Distribution businesses since 2004, in the form of complete business automation solutions paired with mobile apps and cloud solutions. Headquartered in Chennai, India, our technological footprint has grown to benefit 25,000+ retail businesses across 50+ countries. Our key focus is on providing a great customer experience with our digital solutions to automate every operation of the business. Register here for a personalized demo: https://www.gofrugal.com/regis... Visit our website to know how your business could be empowered digitally: https://www.gofrugal.com/ ## GOFRUGAL RetailEasy Pros & Cons **What users like:** - Users praise the **ease of use** of GOFRUGAL RetailEasy, highlighting simple report generation and efficient transaction processes. (2 reviews) - Users value the **ease of inventory management** and seamless payment integration in GOFRUGAL RetailEasy. (1 reviews) - Users value the **multiple payment gateways** of GOFRUGAL RetailEasy, enhancing the selling and buying experience effortlessly. (1 reviews) - Users love the **easy report generation** in GOFRUGAL RetailEasy, making retail management efficient and streamlined. (1 reviews) **What users dislike:** - Users face **limited customization** options with GOFRUGAL RetailEasy, restricting their ability to tailor the software to their needs. (1 reviews) ## GOFRUGAL RetailEasy Reviews ### 1. Streamlined Pharmacy Inventory & Billing, but Reporting and Setup Need More Flexibility **Rating:** 3.5/5.0 stars **Reviewed by:** Arkajit D. | Chief Technology Officer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about GOFRUGAL RetailEasy?** What I like best about GOFRUGAL RetailEasy is how effectively it simplifies retail operations while still providing strong visibility into billing, inventory, and day-to-day store management activities. In our healthcare retail environment, we manage pharmacy and wellness product operations where inventory accuracy and billing efficiency are extremely important. Before using RetailEasy, many processes such as stock tracking, billing reconciliation, and purchase management involved a lot of manual coordination and disconnected systems. One of the biggest advantages for us has been the real-time inventory and billing management capabilities. The platform made it much easier to monitor stock movement, expiry tracking, fast-moving healthcare products, and sales activity across multiple outlets without relying heavily on manual reporting. The platform also helped improve coordination between procurement, inventory, and retail operations by centralizing store-related workflows into one system. Overall, GOFRUGAL RetailEasy helped improve inventory accuracy, streamline retail operations, reduce manual administrative work, and create a more efficient pharmacy and healthcare retail management process. **What do you dislike about GOFRUGAL RetailEasy?** One challenge we experienced with GOFRUGAL RetailEasy in our healthcare retail and pharmacy operations was that some advanced customization and reporting capabilities felt somewhat limited compared to larger enterprise retail management platforms. While the platform handles day-to-day billing, inventory, and store operations efficiently, generating highly customized operational or compliance-related reports occasionally required additional manual work or external support. We also noticed that onboarding and workflow configuration for multi-store operations required more planning than we initially expected, especially around inventory synchronization, user permissions, and pharmacy-specific operational processes. Another area that could improve is the user interface experience in certain modules. The billing workflow is smooth overall, but some back-office and administrative sections felt less intuitive for new users during the initial adoption phase. That said, once the workflows and inventory structures were fully configured, the platform became much more efficient for managing pharmacy and healthcare retail operations. Most of the concerns we encountered were related more to advanced scalability and customization flexibility rather than the core retail management functionality itself. **What problems is GOFRUGAL RetailEasy solving and how is that benefiting you?** GOFRUGAL RetailEasy helped us solve several operational challenges related to pharmacy billing, inventory tracking, and retail workflow management within our healthcare retail environment. Before implementing the platform, stock management, billing reconciliation, purchase tracking, and expiry monitoring were handled through a combination of manual processes and disconnected systems. This created inventory inconsistencies, delayed reporting, and operational inefficiencies, especially during high customer volume periods. One of the biggest problems was maintaining accurate inventory visibility across fast-moving pharmacy and wellness products. RetailEasy helped centralize inventory tracking and provided much better visibility into stock movement, batch management, and expiry monitoring, which reduced manual errors significantly. The platform also improved billing speed and operational efficiency at the store level. Earlier, manual reconciliation and slower billing workflows created delays during peak operational hours. With automated billing and integrated inventory updates, checkout processes became much faster and more reliable. Another major benefit has been improved coordination between procurement, inventory, and retail operations teams. Teams can now monitor purchase trends, stock availability, and sales performance more proactively through centralized reporting and dashboards. From a business perspective, GOFRUGAL RetailEasy helped improve inventory accuracy, streamline pharmacy operations, reduce manual administrative effort, and create a more organized and scalable retail management process within our healthcare environment. ### 2. Time saving and easy handling **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about GOFRUGAL RetailEasy?** It's quite easy to handle once it's set up and everything is gathered in one place. It allows you to save a considerable amount of time on a daily basis. **What do you dislike about GOFRUGAL RetailEasy?** The interface looks a bit dated and there are many menus, so one can get lost. **What problems is GOFRUGAL RetailEasy solving and how is that benefiting you?** He solved the problem of having better tracking and helps to avoid shortages or quantity errors. ### 3. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul S. | Digital marketing executive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about GOFRUGAL RetailEasy?** amazing software use for retail. easy reports genrate **What do you dislike about GOFRUGAL RetailEasy?** Load process and nothing to much error and all good **What problems is GOFRUGAL RetailEasy solving and how is that benefiting you?** genrating reports for analysis ### 4. Best place for software market **Rating:** 4.5/5.0 stars **Reviewed by:** IRFAN K. | Dy. Manager Projects - E&I, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2024 **What do you like best about GOFRUGAL RetailEasy?** Easy to sell / buy with good facilities of multiple payment gateways. CRM and Inventory management become so easy on it. **What do you dislike about GOFRUGAL RetailEasy?** There is some limitations in customisation. **What problems is GOFRUGAL RetailEasy solving and how is that benefiting you?** I am very happy upon using it. Once you become user friendly upon it. Your work pace shall run on its way. ### 5. Gofrugal Retail Easy (RPOS7) is heavily trailing in ERP race **Rating:** 0.0/5.0 stars **Reviewed by:** Soumya J. B. | Manager - IT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about GOFRUGAL RetailEasy?** Though there are very limited sets of likeable and distinguishable qualities in Gofrugal, they are trying to improve the features regularly with patch and feature updates. Also, they have recently developed a set of new add-ons that are supposed to help in different aspects of emerging necessities in different retail types, including delivery tracking, fleet management, collection on delivery, etc. **What do you dislike about GOFRUGAL RetailEasy?** In a retail scenario, any business has two primary objectives: sales and customer satisfaction and retention. One customer is only satisfied if he gets outstanding services along with the actual product he is purchasing. Gofugal has set up everything correctly but has devastated its customer service through only chat service. Some care executives have a minimal idea about the core software and possess limited capacity to understand customer requirements during any support incident. Most customisations involve two-way cost, one is to analyse the condition, and then a development fee will be calculated. Suppose a customer finds out the development fee is out of budget for any customisation. In that case, the initial cost incurred in feasibility analysis goes down the drain. Looks pretty unprofessional in dealing with old and existing customers. **What problems is GOFRUGAL RetailEasy solving and how is that benefiting you?** We are using Gofrugal to manage our retail business, including front-end billing and warehouse operations like stock transfer, indenting, delivery note creation and new stock creation etc. We also roll out offers, promotions and gift vouchers through the Gofrugal HQ portal, which are very easy to configure. We have recently started using Bin and Rack management to fine-tune our storage and inventory management. ### 6. 10+ years of Exp in Gofrugal Product **Rating:** 4.0/5.0 stars **Reviewed by:** Ashok B. | Information system Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2024 **What do you like best about GOFRUGAL RetailEasy?** Gofrugal Retail Easy software is easy to use and lots of reports available to see the business process. Easy billing and inventory maintance, GST filling, centralised connectivity, offline billing if server connection got disconnected due to environment issue, etc., **What do you dislike about GOFRUGAL RetailEasy?** accounting is not in effective way to operate, there is some issue, very worst customer support. **What problems is GOFRUGAL RetailEasy solving and how is that benefiting you?** Fast billing, server the customer easy and quick by avoid rush in the billing counter, easy to verify the current inventory and stock and sales statement, Reordering process, GRN entry. ### 7. Perfect Biller for Retailer **Rating:** 4.5/5.0 stars **Reviewed by:** Deepak g. | Senior Executives , Market Research, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2023 **What do you like best about GOFRUGAL RetailEasy?** Gofrugal POS is a Hybrid Point of Sales Solution this are very Helpfull for Retailers like us, Helping Distribution and Billing Routines and Automated/API Intigrated Finacial Transaction Service was Very good Software can be host on-Premises nor Cloud Support Inventory Module allows to genrate Inventory report and fill orders of customer and set automated ordering Users can be Access to central based Customer Base (like we can map customer details/requirment upon previous Transaction history with a track of our Branch sales and Order record. .Annual / Semi Annual licence based .Andriod & IOS Mobile App .Support through Mobile call / Mail Based **What do you dislike about GOFRUGAL RetailEasy?** .Customer service or Support is Very Bad .Even in chat they assured regarding resolving Issue .Tickets are rearly close if we raised some are still open and unresolved .Bad margin calculation **What problems is GOFRUGAL RetailEasy solving and how is that benefiting you?** .Gofrugal has a good reports integration with Business functions and casting .They have one of the best customer care response 24/7 for easy solution in case if any issue .Rearly we face breakdown and Technical Issue .Most Important thing of this software is there is always new updates and Innovations, ease of use and user friendly. ### 8. Retails POS software with billing for retail shops **Rating:** 3.5/5.0 stars **Reviewed by:** Trilok R. | Product Manager - AI Platforms, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about GOFRUGAL RetailEasy?** It's cloud based and is compatible with mac os too **What do you dislike about GOFRUGAL RetailEasy?** UI is something which is concerning here **What problems is GOFRUGAL RetailEasy solving and how is that benefiting you?** It helps in reducing cost and with increasing profits ### 9. My experience with the software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about GOFRUGAL RetailEasy?** Using this software was great because it's a user friendly software, has an easy interface, and the software support and training was good too **What do you dislike about GOFRUGAL RetailEasy?** There's nothing I can think of that makes me dislike the software! **What problems is GOFRUGAL RetailEasy solving and how is that benefiting you?** In general, the software makes my work easier and the support given is really great. It helps manage our business more efficiently. ### 10. One of the best pos solution available for an enterprise but need expertise **Rating:** 4.0/5.0 stars **Reviewed by:** Jebastin A. | HEAD - operations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2022 **What do you like best about GOFRUGAL RetailEasy?** Feature-rich, reliable and affordable retail solution. **What do you dislike about GOFRUGAL RetailEasy?** need the expertise to run the pos smoothly and support is not satisfactory **Recommendations to others considering GOFRUGAL RetailEasy:** Need to have a trained person to implement and handle the operations Otherwise one of the best ERP available for retail business. **What problems is GOFRUGAL RetailEasy solving and how is that benefiting you?** We were converting our supply chain into a hub and spoke model by opening a warehouse. During that time we started with gofrugal 7 years back and now we expanded to 3x , Still its holding good in handling the demands . ### 11. GoFrugal RetailEasy Software Review from The Organic World, Bangalore **Rating:** 4.5/5.0 stars **Reviewed by:** Indrasena R. | Information Technology Solutions Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2022 **What do you like best about GOFRUGAL RetailEasy?** Best RetailEasy software for SME customers - Very Strong in Architecture, Flexible in operational aspects controlling, Mobile App solutions and user friendly. **What do you dislike about GOFRUGAL RetailEasy?** A bit lacking with Centralized Accounts if the customer has more than 10 outlets where entries sync and reports generation are very slow (ex. Day Book, P&L or Trial Balance reports etc..). **What problems is GOFRUGAL RetailEasy solving and how is that benefiting you?** Smooth store billing, Controlling business operations and users, flexible eCommerce integrations ### 12. Go frugal experience **Rating:** 2.0/5.0 stars **Reviewed by:** JUNED A. | Regional Manager- West & South , Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2022 **What do you like best about GOFRUGAL RetailEasy?** Gofrugal is a good start up software for a retail setup.it has all solutions **What do you dislike about GOFRUGAL RetailEasy?** It is not scalable to the next level, you will quickly outgrow gofrugal **Recommendations to others considering GOFRUGAL RetailEasy:** Gofrugal is a light and complete solution for a relatively smaller setup, plus pocket friendly **What problems is GOFRUGAL RetailEasy solving and how is that benefiting you?** It has helped us in synchronisation of day end data even in no power environment with offline facility ### 13. Accurate inventory management. **Rating:** 5.0/5.0 stars **Reviewed by:** Valentine O. | Retail Cashier, Supermarkets, Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2019 **What do you like best about GOFRUGAL RetailEasy?** Simple and easy to use It does fast and very accurate billing Keeps very good inventory data. **What do you dislike about GOFRUGAL RetailEasy?** It meets all our requirements and we haven't seen any disadvantages. **Recommendations to others considering GOFRUGAL RetailEasy:** Experience fast and flawless billing and accounting. **What problems is GOFRUGAL RetailEasy solving and how is that benefiting you?** Billing for goods Keeping of inventory records. ## GOFRUGAL RetailEasy Discussions - [What is GOFRUGAL RetailEasy used for?](https://www.g2.com/discussions/what-is-gofrugal-retaileasy-used-for) - [View GOFRUGAL RetailEasy pricing details and edition comparison](https://www.g2.com/products/gofrugal-retaileasy/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+02%3A07%3A23+-0500&secure%5Bsession_id%5D=16b85b02-00c8-4d63-8f42-dfad2e997d21&secure%5Btoken%5D=b2807f6a5b077e5419201b3a23a3ae2fc3d99a66215ca9f5c95bf2ec31b70d12&format=llm_user) ## GOFRUGAL RetailEasy Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - UPI Payment - Meal Voucher Redemption - Gift Voucher Redemption - Cash Payment - Installment Payment **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits **Marketing** - Loyalty Programs - Email Marketing **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Order Booking - Return/Refund **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Tab Allocation - Log/Shift Notes - Staff Scheduling - Floor Plans **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration **Inventory Management** - Inventory Control - Low-stock Alerts - Product Categorization - Multilocation Inventory Tracking - Purchase Orders **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations **Team Management** - Employee Tracking - Quick Employee Training - Commission Tracking - Employee Accounts and Permission - Staff Scheduling **Analytics** - Sales Tracking - Guest Counts - End of Day Reports **Help and support** - 24/7 Phone Support - Email and Chat Support - Account History - Webinars and Session - Customer Forum **Integration** - Accounting - E-commerce - Multi-store ## Top GOFRUGAL RetailEasy Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,182 reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (353 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (352 reviews)