--- title: GoCRM Reviews meta_title: 'GoCRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how GoCRM works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 2 scale: '5' date_modified: '2026-07-12' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # GoCRM Reviews **Vendor:** Codesm **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.8/5.0 **Total Reviews:** 2 ## About GoCRM GoCRM is a CRM platform designed and developed entirely in-house as the only CRM to deliver a full-funnel marketing approach. GoCRM combines powerful marketing and sales features into a customizable and fully integrated platform. Our platform is easy to use and affordable for small businesses. This means you get a robust platform that supports scalable business growth, streamlines sales processes, and enhances the overall customer experience. ## GoCRM Reviews ### 1. Reason to Select GOCRM **Rating:** 4.5/5.0 stars **Reviewed by:** Muhammad A. | Senior Software Quality Assurance Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2022 **What do you like best about GoCRM?** It is best for the following services: Home Builders, Real Estate, Mortgage, Insurance, Credit Repair, Funeral Homes, Solar, HVAC, Financial Adviser, Security Systems, Pest Control, IT Software, Automotive. **What do you dislike about GoCRM?** Didn't found any specific cons yet. Will share if found any. **Recommendations to others considering GoCRM:** Recommended if the following features are required: Contact Management Call Logging Product Catalog Lead Scoring Project Management Marketing Automation Customer Support List Management **What problems is GoCRM solving and how is that benefiting you?** It offers the following features which are the great benefits: Contact Management Call Logging Product Catalog Lead Scoring Project Management Marketing Automation Customer Support List Management ### 2. Unprecedented CRM Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Abhijith M. | Solutions Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2022 **What do you like best about GoCRM?** Since GOCRM, the productivity of each salesperson has went up ! the csv import helps a lot **What do you dislike about GoCRM?** we cannot import contacts from google contacts, which is the primary source of contact data for us. **What problems is GoCRM solving and how is that benefiting you?** The Built in call feature is a savior, helps cut costs and improves quality. ## GoCRM Discussions - [What is GoCRM used for?](https://www.g2.com/discussions/what-is-gocrm-used-for) - [View GoCRM pricing details and edition comparison](https://www.g2.com/products/gocrm/reviews?open_modal_url=%2Fproducts%2Fgocrm%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fgocrm%252Freviews%26source%3Dpdp_avatar§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+15%3A52%3A29+-0500&secure%5Bsession_id%5D=e0214d3c-d73a-401e-b545-80c4d26b50bd&secure%5Btoken%5D=411864fa3848cd81077eb5e4af25b5e82f0fcff28f09d1bd124ed99a1b2a9002&format=llm_user) ## GoCRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top GoCRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,680 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,242 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,295 reviews)