easy to set up clients and direct debit , easy to monitor and run Review collected by and hosted on G2.com.
nothing its all good and never had any problems Review collected by and hosted on G2.com.
The fact that is a direct debit fails, the software will automatically retry multiple times until if goes through Review collected by and hosted on G2.com.
The only downside in my opinion is there is no mobile app and the mobile browser doesn't work correctly Review collected by and hosted on G2.com.
How simple it is to use and understand when collecting money Review collected by and hosted on G2.com.
Takes a while for money to come out from parents Review collected by and hosted on G2.com.
Hello there,
Thank you for your review of GoCardless.
This is precisely our mission, we wish to take the pain away from getting paid and we're glad we were able to do this for you.
The timings of the Direct Debit processes are not something we can control, unfortunately, but we are always open to implementing any feedback we receive.
We hope you'll contact us if you need help in the future!
Kind Regards
GoCardless Support
Low fees (much lower than PayPal). Easy to automate. Review collected by and hosted on G2.com.
For some clients, setting up the 1st time can be confusing. Review collected by and hosted on G2.com.
The system is easy for our members to use, and easy for me to administer. Review collected by and hosted on G2.com.
I don't have any problems using GoCardless Review collected by and hosted on G2.com.
I've been using GoCardless for nearly 12 months. It's an easy to use reliable service and a great time saver Review collected by and hosted on G2.com.
The only downside is the length of time payouts take Review collected by and hosted on G2.com.
We have always received exceptional customer service from every member of GoCardless that we have met. We have been used the instant banking feature and they take our feedback on board. Review collected by and hosted on G2.com.
Nothing. There is genuinely nothing that I can fault GoCardless for. When they make mistakes which happens due to human error and not being in our sector they are quick to learn and correct those mistakes. They put in plans to stop those mistakes from happening again. Review collected by and hosted on G2.com.
Easy to integrate and allows payments to be taken without updating card details every couple of years. Review collected by and hosted on G2.com.
Takes time to collect money, though that's not their fault - just how direct debits work! Review collected by and hosted on G2.com.
Ease of use and the fact that it integrates with our accounts package at Xero has made the implementation of Direct Debit Mandates easy to get up and running. We were daunted by the prospect of Direct Debit until we found GoCardless. Review collected by and hosted on G2.com.
There's nothing to dislike. It does exactly what we need it to do. Review collected by and hosted on G2.com.
Ggocardless allows me to get paid on time with less stress - they really, do do what they advertise on the front page of their website. The tool enables me to work with clients from around the globe in different currencies, taking payments on set dates without chasing people. It's easy to use and as a company has excellent communications. I love the fact that the fees are affordable and taken automatically. Gocardless also has exceptional customer support - nothing is too much trouble and the team are very responsive. Review collected by and hosted on G2.com.
I didn't find the integration / reconciliation of payments with Xero easy, but it's been a few years since I actually tried, and so probably time for me to re-visit, in all honesty. One function I would love is to be able to update clients bank details easily, but I understand why its not possible - however, clients often ask. Review collected by and hosted on G2.com.