The ease of use of the service makes it very reliable both for my myself as a business owner and for my customers. Its simplicity makes my life very easy! It removes the stress of chasing people up for payments too. Review collected by and hosted on G2.com.

The only issue I have with it (and it's honestly so minor it really doesn't matter) is that if I log on to gocardless on my phone and click on "payments", I cannot see the right far end of the screen, where the upcoming payments are outlined. This is true even if I unlock my screen and hold my phone horizontally. It can feel like a bit of an inconvenience because sometimes it means I don't know what payments are coming in, and I can just about make out the date. Like I said, when I log onto the website on a computer I don't have an issue with it, it's just on my phone. I have wondered whether an app might be useful too? Review collected by and hosted on G2.com.

Its connected to Xero. It's one simple action to invoice a client and let Go Cardless do the rest. My clients have a different $ value invoiced to them every fortnight, Go Cardless handles this with ease. No more chasing unpaid invoices, no more reconciling individual payments, no more concerns about cash flow, no more concerns about anything. Review collected by and hosted on G2.com.

Would be great to have the payments come through less than 3 days after they have been taken from the clients account, but I understand why. Review collected by and hosted on G2.com.

Simple way to keep track of customer payments from their bank accounts. Fees are much better than CC fees Review collected by and hosted on G2.com.

Nothing really, it works out of the box and the company is helpful and efficient Review collected by and hosted on G2.com.

GoCardless offers a simple and straightforward process for ensuring payments from customers are on time. Review collected by and hosted on G2.com.

Having used GoCardless for over 12 months I have not encountered any negative issues so far. Review collected by and hosted on G2.com.

I really like that you can setup different plans for different membership subscriptions and then invite customers to join the appropriate plan. I also really like that the dashboard is so clear and it is so easy to use and to setup. Review collected by and hosted on G2.com.

There's nothing I really dislike. We use some of the multi-currency capabilities for customers who are abroad which is really useful and the only thing it couldn't cope with was Japanese Yen, so I guess it would be good if that could be added. Review collected by and hosted on G2.com.

the ease of use for setting up direct debits Review collected by and hosted on G2.com.

the client side when finding customer if a customer does not set up fully it can be hard to locate them Review collected by and hosted on G2.com.

Go cardless makes it really easy to set up a direct debit. Its API is easy to use if you want to create your own sign up pages. If not it can be done easily through their supplied interface giving your customers peace of mind with the direct debit guarantee. Review collected by and hosted on G2.com.

There is very little to dislike about using go cardless. Ive found it very easy to use and once you get the hang of the mandate codes, customer codes its very easy to see which customer is linked to which mandate. Thats the only thing that you need to put some thought into when looking at your dashboard. Review collected by and hosted on G2.com.

Working on behalf of a small not-for-profit with limited expertise in website API integration, we really appreciated the extensive online documentation with lots of examples. When we did need to approach the support desk, the response was rapid and relevant. Review collected by and hosted on G2.com.

About half of our user base is in the UK, with the rest spread mostly between Europe, North America and Australia. The ability to handle transactions in their local currencies and link into our UK-based account was a big attraction. Unfortunately, this turned out to be a feature GoCardless are unable to offer to not-for-profit organisations such as ourselves. Consequently, we had to implement an alternative solution alongside GoCardless, for users beyond our currency zone. Hopefully this is something that will be fixed in due course. Review collected by and hosted on G2.com.

I like the QuickBooks integration. Once a customer signs up to go cardless I can manage them through QuickBooks so that if I need to amend a repeating invoice it's really simple and know the next invoices will be charged correctly via GoCardless. Review collected by and hosted on G2.com.

I think sometimes the way information is present can be difficult to interpret but once understood its ok. I don't think it's any better or worse than other accounting software in the sense you've got to get your head around the numbers and where they are displayed. Review collected by and hosted on G2.com.

The whole dashboard is easy to use and simple to view what you need. Customers, plans, payments and payouts are easy to track and follow on the dashboard. We set this up years ago and have never even needed to look elsewhere. The help forums are great too!! Review collected by and hosted on G2.com.

It would be good to be able to get this to link in to move of my business apps, however, it does link with our invoicing software which is more than enough anyway. Review collected by and hosted on G2.com.