Gocardless is so easy to use and set up. invoices are uploaded instantly so you can see where they are in the process and when you will get paid. Gocardless can be integrated into your accounts software so it automatically updates your accounts. Review collected by and hosted on G2.com.

There is a slight delay in getting paid but it's only seven days which most people can live with. They do have a new offering which does pay out within a day or two if that is required. Review collected by and hosted on G2.com.

The fact they responded to my emails within the same day Review collected by and hosted on G2.com.

I agree with others who have given them a roasting. In our case they asked questions about who we take money from, why, and what we spend it on. They got stuck on the fact we hire lawyers for our legal work which was a silly thing for them to do.

However the real rub is that they said we failed because of our 'restricted activities'. We looked at their list and can confirm we do not engage in any of their activities. They won't explain what they mean.

They also said they were required to comply with that list because of a range of reasons such as other bank policies. That, in our view, was a poor explanation and in all likelihood, an attempt to deflect any criticisms of their own beliefs onto others.

I know we're being quite tough on them but their interest in our internal workings and considerations was unwarranted - and then they deliberately tried to muddy the waters around their policies.

If they have a concern about someone's activities, they should report them to the relevant authority. Otherwise they come across as a payment company steered by a board preoccupied with social values that have no relevance to their industry. Review collected by and hosted on G2.com.

The easy to use platform that enables my clients to pay for serivces with ease. Also, allowing clients to add their card or bank details for recurring payments maked setting up Direct Debits a breeze. Review collected by and hosted on G2.com.

It's hard to fault the tool but perhaps more options for recurring payments for taking subscription and membership payments. However, I am very happy with the system as it is. Review collected by and hosted on G2.com.

GoCardless makes it easy to collect payments from my customers, so I spend less time chasing invoices. They also collect from other countries and in different currencies (although that can be as expensive as a credit card), but I find it easy to use the same platform for everything. Also, their support is fast and effective; I know I can rely on them. Review collected by and hosted on G2.com.

The collection and payout time for my Canadian customers is long. I wish it were as fast as it happens for my UK customers (and cheaper too). Also, I have to reconcile the payouts in Xero for some reason manually. It's not a huge hassle, but I need to do it every month or so. Review collected by and hosted on G2.com.

While I was looking into the various payment gateways available when preparing to launch a membership, GoCardless was recommended to me due to their low fees.

Having dabbled with a different platform and found it to be very confusing and getting myself in a muddle with it, I was concerned that this would be much the same.

I was pleasantly surprised however, it was incredibly quick and easy to set up, which as a total novice in this area was absolutely perfect for me!

I've had absolutely zero problems with GoCardless and have been using it for around a year now. I often set up landing pages for clients and always integrate GoCardless into their pages for taking payments.

Happy to recommend as I think it's a great product and the recent developments with the Instant Payments has been a total game changer as I can now not only collect my monthly membership fees but sell products too.

I get notified every time I recieve a payment into my bank, and can also easily see what is on it's way.

If you're looking for a payment method for your business, definitely take a look at this! Review collected by and hosted on G2.com.

Can't think of anything that I don't like! Review collected by and hosted on G2.com.

The website is Easy to use

There is a efficient dashboard in the home page

we can Know at any time the status of direct debits of our clients

Allows doing a lot of manipulation about the customers and bank debits plans.

The website is welldone, no pbugs or problem meet till now !

The website is multilnguage.

The support team gives a feedback within 48 hours Review collected by and hosted on G2.com.

There is no mobile app, it will helps if there is an application google/Apple instead of visiting the website on the webpage by smartphone

Sometimes the debits take more time, but I guess it depends on banks and working days.

The invoces can not be uploaded in the apllication (this are sent by email). Review collected by and hosted on G2.com.

Before GC I would send all my therapists at our clinic an invoice and they would pay by bank transfer. Some would forget and I would have to remind them, this soured relationships. With 12 people all paying by bank transfer that's 12 bank charges to pay. Now with GC I send them an invoice and 10 days later I take payment by direct debit. All payments merged into one saving 12 bank charges and an end to late payments. This improves cash flow. It also saves on accountancy fees. For the company tax return the accountant has to do a breakdown, therapist by therapist for payments. Beforehand it was trawl through the bank statements incurring huge accountancy fees. Now we can just do a print out. This saves several hundred pounds a year. Review collected by and hosted on G2.com.

Nothing at all. You'd be a fool NOT to use GC in your business. I love all parts of it.It could not be improved at all. Perhaps on bank statements you could reveal who the payee is. Review collected by and hosted on G2.com.

Creating new plans (either for ongoing or one off payments, could not be simpler. There is very little jargon used within GoCardless and it feels like the system was created with the customer in mind. Review collected by and hosted on G2.com.

The only frustration I have with GoCardless is that the payments come to me with long reference number which means nothing to my business; just means reconciling takes a little longer than it could. Review collected by and hosted on G2.com.

There is a cap on fees per transaction which is really competitive in the payment processor market. The QuickBooks connection is simple to use and I love it, they connect easily and with no add on fees. Review collected by and hosted on G2.com.

I wish it did everything and not just Direct Debit, as it's insanely effective and easy to use. More emails informing you of activities would be really useful as it just works away on it's own but it would be good to have these features. Review collected by and hosted on G2.com.

Ease of use

Lightning fast API

Reliable uptime

Forward thinking Review collected by and hosted on G2.com.

Can sometimes be difficult to get to a solutions engineer who can help Review collected by and hosted on G2.com.