--- title: GoCardless Reviews meta\_title: 'GoCardless Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 321 reviews by the users' company size, role or industry to find out how GoCardless works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 321 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Payment url: https://www.g2.com/categories/payment --- ### GoCardless Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **convenience** of GoCardless, enjoying effortless automatic subscription collections without the hassle of reminders. [(8 mentions)](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704752&qs=pros-and-cons#reviews) Users find GoCardless incredibly **easy to use** , streamlining payment collection and automating processes effortlessly. [(8 mentions)](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704186&qs=pros-and-cons#reviews) Users appreciate the **automation of payments** with GoCardless, enjoying hassle-free collections and streamlined account management. [(6 mentions)](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704574&qs=pros-and-cons#reviews) Users value the **efficiency** of GoCardless for simplifying bank transfers and managing recurring payments effectively. [(5 mentions)](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=2195054&qs=pros-and-cons#reviews) Users appreciate the **helpful customer support** of GoCardless, enhancing their experience and confidence in the service. [(4 mentions)](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704395&qs=pros-and-cons#reviews) Users experience **payment issues** with GoCardless, including longer processing times and verification complications that delay payments. [(6 mentions)](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704333&qs=pros-and-cons#reviews) Users experience **slow payments** with GoCardless, leading to delays that impact reliability and transaction tracking. [(5 mentions)](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=2195015&qs=pros-and-cons#reviews) Users face **billing issues** with GoCardless, experiencing delays and complications in payment processing and account reliability. [(3 mentions)](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704340&qs=pros-and-cons#reviews) Users find the **high fees** concerning, especially for small payments and delayed payouts affecting cash flow. [(3 mentions)](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704613&qs=pros-and-cons#reviews) Users experience **payment delays** with GoCardless, which can significantly hinder cash flow and reliability. [(3 mentions)](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704213&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of GoCardless ##### 1. Convenience Users value the **convenience** of GoCardless, enjoying effortless automatic subscription collections without the hassle of reminders. [ See 8 mentions ](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704752&qs=pros-and-cons#reviews) See Related User Reviews ![simon g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "simon g.") SG simon g. Small-Business (50 or fewer emp.) 0.0/5 "Effortless Payments and Setup with GoCardless" What do you like about GoCardless? I like the ease of taking payments automatically with GoCardless. The ease of use and setting up new accounts is beneficial, as creating the subscript ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Payment Collection and Time Savings" What do you like about GoCardless? It makes the payments collection process simple. With the help of it there is no need to chase invoices and worry about late payments as in it everyth ##### 2. Ease of Use Users find GoCardless incredibly **easy to use** , streamlining payment collection and automating processes effortlessly. [ See 8 mentions ](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704186&qs=pros-and-cons#reviews) See Related User Reviews ![simon g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "simon g.") SG simon g. Small-Business (50 or fewer emp.) 0.0/5 "Effortless Payments and Setup with GoCardless" What do you like about GoCardless? I like the ease of taking payments automatically with GoCardless. The ease of use and setting up new accounts is beneficial, as creating the subscript ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Payment Collection and Time Savings" What do you like about GoCardless? It makes the payments collection process simple. With the help of it there is no need to chase invoices and worry about late payments as in it everyth ##### 3. Automation Users appreciate the **automation of payments** with GoCardless, enjoying hassle-free collections and streamlined account management. [ See 6 mentions ](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704574&qs=pros-and-cons#reviews) See Related User Reviews ![simon g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "simon g.") SG simon g. Small-Business (50 or fewer emp.) 0.0/5 "Effortless Payments and Setup with GoCardless" What do you like about GoCardless? I like the ease of taking payments automatically with GoCardless. The ease of use and setting up new accounts is beneficial, as creating the subscript ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Payment Collection and Time Savings" What do you like about GoCardless? It makes the payments collection process simple. With the help of it there is no need to chase invoices and worry about late payments as in it everyth ##### 4. Efficiency Users value the **efficiency** of GoCardless for simplifying bank transfers and managing recurring payments effectively. [ See 5 mentions ](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=2195054&qs=pros-and-cons#reviews) See Related User Reviews AT ADITYA T. Mid-Market (51-1000 emp.) 5.0/5 "GoCardless:Effortless Recurring Payments." What do you like about GoCardless? What I like best about GoCardless is its seamless automation of recurring payments and direct debits. It reduces administrative effort and ensures tim ![Sunnysher H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunnysher H.") SH Sunnysher H. Small-Business (50 or fewer emp.) 4.5/5 "Streamlining Payments with GoCardless, Despite some Dalays Experienced" What do you like about GoCardless? GoCardless facilitates bank to bank transfers, which are way cheaper and faster without extra charges The software is convenient and reliable in han ##### 5. Customer Support Users appreciate the **helpful customer support** of GoCardless, enhancing their experience and confidence in the service. [ See 4 mentions ](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704395&qs=pros-and-cons#reviews) See Related User Reviews ![Dimitrios K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dimitrios K.") DK Dimitrios K. Mid-Market (51-1000 emp.) 5.0/5 "User-Friendly Platform with Outstanding Support" What do you like about GoCardless? User friendly platform, amazing customer support ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Streamline Recurring Payments without Card Use" What do you like about GoCardless? GoCardless has significantly reduced the frequency of failed payments. Most of subscriptions or recurring payments are consistently managed by this a ### 5 Cons or Disadvantages of GoCardless ##### 1. Payment Issues Users experience **payment issues** with GoCardless, including longer processing times and verification complications that delay payments. [ See 6 mentions ](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704333&qs=pros-and-cons#reviews) See Related User Reviews AT ADITYA T. Mid-Market (51-1000 emp.) 5.0/5 "GoCardless:Effortless Recurring Payments." What do you dislike about GoCardless? One drawback of GoCardless is that payment processing times are sometimes slower than anticipated. Additionally, the reporting features could be more ![Sunnysher H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunnysher H.") SH Sunnysher H. Small-Business (50 or fewer emp.) 4.5/5 "Streamlining Payments with GoCardless, Despite some Dalays Experienced" What do you dislike about GoCardless? Some payments take longer to reflect, snd this delays considerably hurts Often, bank accounts can be frozen and this can affect the reliability of th ##### 2. Slow Payments Users experience **slow payments** with GoCardless, leading to delays that impact reliability and transaction tracking. [ See 5 mentions ](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=2195015&qs=pros-and-cons#reviews) See Related User Reviews AT ADITYA T. Mid-Market (51-1000 emp.) 5.0/5 "GoCardless:Effortless Recurring Payments." What do you dislike about GoCardless? One drawback of GoCardless is that payment processing times are sometimes slower than anticipated. Additionally, the reporting features could be more ![Sunnysher H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunnysher H.") SH Sunnysher H. Small-Business (50 or fewer emp.) 4.5/5 "Streamlining Payments with GoCardless, Despite some Dalays Experienced" What do you dislike about GoCardless? Some payments take longer to reflect, snd this delays considerably hurts Often, bank accounts can be frozen and this can affect the reliability of th ##### 3. Billing Issues Users face **billing issues** with GoCardless, experiencing delays and complications in payment processing and account reliability. [ See 3 mentions ](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704340&qs=pros-and-cons#reviews) See Related User Reviews ![Sunnysher H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunnysher H.") SH Sunnysher H. Small-Business (50 or fewer emp.) 4.5/5 "Streamlining Payments with GoCardless, Despite some Dalays Experienced" What do you dislike about GoCardless? Some payments take longer to reflect, snd this delays considerably hurts Often, bank accounts can be frozen and this can affect the reliability of th ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Streamline Recurring Payments without Card Use" What do you dislike about GoCardless? When there are late or failed payments, the application can create an administrative burden. Additionally, handling recurring bills or transcriptions ##### 4. High Fees Users find the **high fees** concerning, especially for small payments and delayed payouts affecting cash flow. [ See 3 mentions ](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704613&qs=pros-and-cons#reviews) See Related User Reviews ![Rui R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rui R.") RR Rui R. Small-Business (50 or fewer emp.) 4.0/5 "Very useful for recurring payments" What do you dislike about GoCardless? Sometimes the payouts take a bit long, especially with new customers and comissions are high. Also, we miss the option to accept card payments directl I Isabel . Small-Business (50 or fewer emp.) 4.0/5 "Good tool for getting paid, but could be faster" What do you dislike about GoCardless? I think the fee is a bit high, especially if you have small payments. Also, it takes a few days until we get the money in our bank account after the c ##### 5. Payment Delays Users experience **payment delays** with GoCardless, which can significantly hinder cash flow and reliability. [ See 3 mentions ](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704213&qs=pros-and-cons#reviews) See Related User Reviews ![Sunnysher H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunnysher H.") SH Sunnysher H. Small-Business (50 or fewer emp.) 4.5/5 "Streamlining Payments with GoCardless, Despite some Dalays Experienced" What do you dislike about GoCardless? Some payments take longer to reflect, snd this delays considerably hurts Often, bank accounts can be frozen and this can affect the reliability of th ML Mikes L. Small-Business (50 or fewer emp.) 4.0/5 "Robust Rool for Automating Recurring Expenses , but Has Verification Issues" What do you dislike about GoCardless? Payments with GoCardless takes longer to clear and reflect than other payment options We face constant verification issues, that results to delayed ## Top-Rated Alternatives [ ![PayPal Payments](https://images.g2crowd.com/uploads/product/hd_favicon/6257a9c028b45bdc1f1ca9725d6e214c/paypal.png "PayPal Payments") PayPal Payments 4.4/5(2,749) ](https://www.g2.com/products/paypal/reviews) [ ![Payoneer](https://images.g2crowd.com/uploads/product/hd_favicon/306e973fd36acb8bc2ecb43b07056b08/payoneer.svg "Payoneer") Payoneer 3.2/5(374) ](https://www.g2.com/products/payoneer/reviews) [ ![Square Payments](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d438862d658becefe2b1df5de1374630/square-payments.jpg "Square Payments") Square Payments 4.5/5(176) ](https://www.g2.com/products/square-payments/reviews) [ View All Alternatives ](https://www.g2.com/products/gocardless/competitors/alternatives) ![Heinrich F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heinrich F.") HF Heinrich F. Director/designer Small-Business (50 or fewer emp.) 11/23/2022 "Simple yet powerful payment managment" 5/5 What do you like best about GoCardless? The ability to collect direct debits easily and one-off payments! Fees are reasonable compared to some other providers. Third-party integration is also good. Review collected by and hosted on G2.com. What do you dislike about GoCardless? It would be great to have an accompanying mobile app. Having to log into the website can be tedious if you're on the go. Review collected by and hosted on G2.com. What problems is GoCardless solving and how is that benefiting you? Third-party integration with invoicing software is allowing me to get paid faster. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Dimcho G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dimcho G.") DG Dimcho G. Manager Small-Business (50 or fewer emp.) 11/23/2022 "Fast and reliable payment provider" 5/5 What do you like best about GoCardless? Fast and reliable payout, I work with them for more than 5 years, and all the time they were in my background and support my business to create more and more sales. Review collected by and hosted on G2.com. What do you dislike about GoCardless? Nothing else all the time all payments come into my account on time never delayed any payment and I never had any problem with my clients, the service provided by them is fabulous Review collected by and hosted on G2.com. What problems is GoCardless solving and how is that benefiting you? All times when I contact them for something they make fast and reliable action and with care for my business and my clients, very professional attitude and reliable support. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Martin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martin B.") MB Martin B. Director Marketing and Advertising Small-Business (50 or fewer emp.) 11/23/2022 "Excellent service" 5/5 What do you like best about GoCardless? Simple to set up and use. Even for a thicko like me. Review collected by and hosted on G2.com. What do you dislike about GoCardless? Can I say cost? Probably unfair to say that. I guess the cost is commensurate with their competitors. Review collected by and hosted on G2.com. What problems is GoCardless solving and how is that benefiting you? It solves the problem of clients finding excuses not to pay on time. We can offer several options, which is excellent. Thank you. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 10/3/2022 "Excellent addition to my business - highly recommend!" 5/5 What do you like best about GoCardless? I don't have to chase customers for payments any more, and know exactly what date I can expect to get paid, making it much easier to plan. Whenever there has been a problem the customer service has also been excellent! Review collected by and hosted on G2.com. What do you dislike about GoCardless? It would be helpful to have invoices sent to clients when payments are taken. It would also be great to have an app, to help me track things from my phone, which would sometimes be useful. Review collected by and hosted on G2.com. What problems is GoCardless solving and how is that benefiting you? No longer needing to chase payments, and being confident that I will be paid for the services that I provide to my clients. It's also easy for them to use, and has saved me so much admin time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite LD LEE D. personal trainer Small-Business (50 or fewer emp.) 11/24/2022 "Very happy with GoCardless" 5/5 What do you like best about GoCardless? Easy to use and works really well alongside other software, charges are low, payments are quick and seemless Review collected by and hosted on G2.com. What do you dislike about GoCardless? I had a slight issue when changing bank accounts but was quickly fixed Review collected by and hosted on G2.com. What problems is GoCardless solving and how is that benefiting you? I don't have to worry about chasing payments or handling cash, it makes the admin process so much easier. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 5/20/2021 "Just what I need" 5/5 What do you like best about GoCardless? The upside is that I can easily take payments from my clients each month with very little effort on my part. Saves my business time. Review collected by and hosted on G2.com. What do you dislike about GoCardless? I cannot think of anything that I would say I dislike about it Review collected by and hosted on G2.com. Recommendations to others considering GoCardless: It's very straightforward. Support is excellent and always on hand to help out when necessary, and there are lots of articles to help you along your way. It's a seamless process that makes everything run smoothly for my business. Review collected by and hosted on G2.com. What problems is GoCardless solving and how is that benefiting you? Taking payments from my clients and saving me the hassle Review collected by and hosted on G2.com. Show More 11/23/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Emma W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma W.") EW Emma W. Bookkeeper Small-Business (50 or fewer emp.) 10/3/2022 "Fantastic tool for businesses and customers" 5/5 What do you like best about GoCardless? GoCardless has made it easy for me to offer my clients a quick and easy way to pay thier bills. Straighforward for me and my clients to setup 75% of my client base now pay via GoCardless. Review collected by and hosted on G2.com. What do you dislike about GoCardless? I've not for any downsides yet from using GoCardless. Review collected by and hosted on G2.com. What problems is GoCardless solving and how is that benefiting you? I no longer have to factor in time to chase payments, my cashflow is more predicable as I can confidently say when clients are going to pay. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SW Steven W. Director Small-Business (50 or fewer emp.) 11/23/2022 "Superb service" 5/5 What do you like best about GoCardless? GoCardless is easy to use for us and our customers. There's no better alternative for DD payments in the UK. Review collected by and hosted on G2.com. What do you dislike about GoCardless? There's very little to dislike. Somethings could be more obvious but overall it's great. Review collected by and hosted on G2.com. What problems is GoCardless solving and how is that benefiting you? Reliable direct debit service that is easy to sign up to by customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Adam B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam B.") AB Adam B. d Small-Business (50 or fewer emp.) 11/2/2021 "Easy to use great resource and amazing customer service" 5/5 What do you like best about GoCardless? easy to use and very intuitive, detailed reports and instant Review collected by and hosted on G2.com. What do you dislike about GoCardless? Nothing i can think of, the charges are reasonable but as a charity we would always prefer to see less charges Review collected by and hosted on G2.com. What problems is GoCardless solving and how is that benefiting you? cutting out thrid party card charges and raising more funds for the charity, setting up subscriptions Review collected by and hosted on G2.com. Show More 11/23/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Daniel d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel d.") DD Daniel d. Founder Small-Business (50 or fewer emp.) 10/3/2022 "Our business would not exist without Gocardless" 5/5 What do you like best about GoCardless? The fact we don't have to chase invoices, renew expired credit cards and all invoices+payments are taken automatically. Review collected by and hosted on G2.com. What do you dislike about GoCardless? When integrating with Xero, the customer syncing process could be a bit easier. You have to create a mock invoice before the contact appears as a customer in the Xero + Gocardless - ready to sync. You also have to hit the re-sync button to make it work immediately. Review collected by and hosted on G2.com. What problems is GoCardless solving and how is that benefiting you? Maintaing a good cashflow. Review collected by and hosted on G2.com. 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