--- title: GoCardless Reviews meta\_title: 'GoCardless Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 321 reviews by the users' company size, role or industry to find out how GoCardless works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 321 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Payment url: https://www.g2.com/categories/payment --- ### GoCardless Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **convenience** of GoCardless, enjoying effortless automatic subscription collections without the hassle of reminders. [(8 mentions)](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704752&qs=pros-and-cons#reviews) Users find GoCardless incredibly **easy to use** , streamlining payment collection and automating processes effortlessly. [(8 mentions)](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704186&qs=pros-and-cons#reviews) Users appreciate the **automation of payments** with GoCardless, enjoying hassle-free collections and streamlined account management. [(6 mentions)](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704574&qs=pros-and-cons#reviews) Users value the **efficiency** of GoCardless for simplifying bank transfers and managing recurring payments effectively. [(5 mentions)](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=2195054&qs=pros-and-cons#reviews) Users appreciate the **helpful customer support** of GoCardless, enhancing their experience and confidence in the service. [(4 mentions)](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704395&qs=pros-and-cons#reviews) Users experience **payment issues** with GoCardless, including longer processing times and verification complications that delay payments. [(6 mentions)](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704333&qs=pros-and-cons#reviews) Users experience **slow payments** with GoCardless, leading to delays that impact reliability and transaction tracking. [(5 mentions)](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=2195015&qs=pros-and-cons#reviews) Users face **billing issues** with GoCardless, experiencing delays and complications in payment processing and account reliability. [(3 mentions)](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704340&qs=pros-and-cons#reviews) Users find the **high fees** concerning, especially for small payments and delayed payouts affecting cash flow. [(3 mentions)](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704613&qs=pros-and-cons#reviews) Users experience **payment delays** with GoCardless, which can significantly hinder cash flow and reliability. [(3 mentions)](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704213&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of GoCardless ##### 1. Convenience Users value the **convenience** of GoCardless, enjoying effortless automatic subscription collections without the hassle of reminders. [ See 8 mentions ](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704752&qs=pros-and-cons#reviews) See Related User Reviews ![simon g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "simon g.") SG simon g. Small-Business (50 or fewer emp.) 0.0/5 "Effortless Payments and Setup with GoCardless" What do you like about GoCardless? I like the ease of taking payments automatically with GoCardless. The ease of use and setting up new accounts is beneficial, as creating the subscript ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Payment Collection and Time Savings" What do you like about GoCardless? It makes the payments collection process simple. With the help of it there is no need to chase invoices and worry about late payments as in it everyth ##### 2. Ease of Use Users find GoCardless incredibly **easy to use** , streamlining payment collection and automating processes effortlessly. [ See 8 mentions ](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704186&qs=pros-and-cons#reviews) See Related User Reviews ![simon g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "simon g.") SG simon g. Small-Business (50 or fewer emp.) 0.0/5 "Effortless Payments and Setup with GoCardless" What do you like about GoCardless? I like the ease of taking payments automatically with GoCardless. The ease of use and setting up new accounts is beneficial, as creating the subscript ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Payment Collection and Time Savings" What do you like about GoCardless? It makes the payments collection process simple. With the help of it there is no need to chase invoices and worry about late payments as in it everyth ##### 3. Automation Users appreciate the **automation of payments** with GoCardless, enjoying hassle-free collections and streamlined account management. [ See 6 mentions ](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704574&qs=pros-and-cons#reviews) See Related User Reviews ![simon g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "simon g.") SG simon g. Small-Business (50 or fewer emp.) 0.0/5 "Effortless Payments and Setup with GoCardless" What do you like about GoCardless? I like the ease of taking payments automatically with GoCardless. The ease of use and setting up new accounts is beneficial, as creating the subscript ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Payment Collection and Time Savings" What do you like about GoCardless? It makes the payments collection process simple. With the help of it there is no need to chase invoices and worry about late payments as in it everyth ##### 4. Efficiency Users value the **efficiency** of GoCardless for simplifying bank transfers and managing recurring payments effectively. [ See 5 mentions ](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=2195054&qs=pros-and-cons#reviews) See Related User Reviews AT ADITYA T. Mid-Market (51-1000 emp.) 5.0/5 "GoCardless:Effortless Recurring Payments." What do you like about GoCardless? What I like best about GoCardless is its seamless automation of recurring payments and direct debits. It reduces administrative effort and ensures tim ![Sunnysher H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunnysher H.") SH Sunnysher H. Small-Business (50 or fewer emp.) 4.5/5 "Streamlining Payments with GoCardless, Despite some Dalays Experienced" What do you like about GoCardless? GoCardless facilitates bank to bank transfers, which are way cheaper and faster without extra charges The software is convenient and reliable in han ##### 5. Customer Support Users appreciate the **helpful customer support** of GoCardless, enhancing their experience and confidence in the service. [ See 4 mentions ](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704395&qs=pros-and-cons#reviews) See Related User Reviews ![Dimitrios K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dimitrios K.") DK Dimitrios K. Mid-Market (51-1000 emp.) 5.0/5 "User-Friendly Platform with Outstanding Support" What do you like about GoCardless? User friendly platform, amazing customer support ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Streamline Recurring Payments without Card Use" What do you like about GoCardless? GoCardless has significantly reduced the frequency of failed payments. Most of subscriptions or recurring payments are consistently managed by this a ### 5 Cons or Disadvantages of GoCardless ##### 1. Payment Issues Users experience **payment issues** with GoCardless, including longer processing times and verification complications that delay payments. [ See 6 mentions ](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704333&qs=pros-and-cons#reviews) See Related User Reviews AT ADITYA T. Mid-Market (51-1000 emp.) 5.0/5 "GoCardless:Effortless Recurring Payments." What do you dislike about GoCardless? One drawback of GoCardless is that payment processing times are sometimes slower than anticipated. Additionally, the reporting features could be more ![Sunnysher H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunnysher H.") SH Sunnysher H. Small-Business (50 or fewer emp.) 4.5/5 "Streamlining Payments with GoCardless, Despite some Dalays Experienced" What do you dislike about GoCardless? Some payments take longer to reflect, snd this delays considerably hurts Often, bank accounts can be frozen and this can affect the reliability of th ##### 2. Slow Payments Users experience **slow payments** with GoCardless, leading to delays that impact reliability and transaction tracking. [ See 5 mentions ](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=2195015&qs=pros-and-cons#reviews) See Related User Reviews AT ADITYA T. Mid-Market (51-1000 emp.) 5.0/5 "GoCardless:Effortless Recurring Payments." What do you dislike about GoCardless? One drawback of GoCardless is that payment processing times are sometimes slower than anticipated. Additionally, the reporting features could be more ![Sunnysher H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunnysher H.") SH Sunnysher H. Small-Business (50 or fewer emp.) 4.5/5 "Streamlining Payments with GoCardless, Despite some Dalays Experienced" What do you dislike about GoCardless? Some payments take longer to reflect, snd this delays considerably hurts Often, bank accounts can be frozen and this can affect the reliability of th ##### 3. Billing Issues Users face **billing issues** with GoCardless, experiencing delays and complications in payment processing and account reliability. [ See 3 mentions ](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704340&qs=pros-and-cons#reviews) See Related User Reviews ![Sunnysher H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunnysher H.") SH Sunnysher H. Small-Business (50 or fewer emp.) 4.5/5 "Streamlining Payments with GoCardless, Despite some Dalays Experienced" What do you dislike about GoCardless? Some payments take longer to reflect, snd this delays considerably hurts Often, bank accounts can be frozen and this can affect the reliability of th ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Streamline Recurring Payments without Card Use" What do you dislike about GoCardless? When there are late or failed payments, the application can create an administrative burden. Additionally, handling recurring bills or transcriptions ##### 4. High Fees Users find the **high fees** concerning, especially for small payments and delayed payouts affecting cash flow. [ See 3 mentions ](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704613&qs=pros-and-cons#reviews) See Related User Reviews ![Rui R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rui R.") RR Rui R. Small-Business (50 or fewer emp.) 4.0/5 "Very useful for recurring payments" What do you dislike about GoCardless? Sometimes the payouts take a bit long, especially with new customers and comissions are high. Also, we miss the option to accept card payments directl I Isabel . Small-Business (50 or fewer emp.) 4.0/5 "Good tool for getting paid, but could be faster" What do you dislike about GoCardless? I think the fee is a bit high, especially if you have small payments. Also, it takes a few days until we get the money in our bank account after the c ##### 5. Payment Delays Users experience **payment delays** with GoCardless, which can significantly hinder cash flow and reliability. [ See 3 mentions ](https://www.g2.com/products/gocardless/reviews?filters%5Bsentiment_snippet%5D=1704213&qs=pros-and-cons#reviews) See Related User Reviews ![Sunnysher H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunnysher H.") SH Sunnysher H. Small-Business (50 or fewer emp.) 4.5/5 "Streamlining Payments with GoCardless, Despite some Dalays Experienced" What do you dislike about GoCardless? Some payments take longer to reflect, snd this delays considerably hurts Often, bank accounts can be frozen and this can affect the reliability of th ML Mikes L. Small-Business (50 or fewer emp.) 4.0/5 "Robust Rool for Automating Recurring Expenses , but Has Verification Issues" What do you dislike about GoCardless? Payments with GoCardless takes longer to clear and reflect than other payment options We face constant verification issues, that results to delayed ## Top-Rated Alternatives [ ![PayPal Payments](https://images.g2crowd.com/uploads/product/hd_favicon/6257a9c028b45bdc1f1ca9725d6e214c/paypal.png "PayPal Payments") PayPal Payments 4.4/5(2,748) ](https://www.g2.com/products/paypal/reviews) [ ![Payoneer](https://images.g2crowd.com/uploads/product/hd_favicon/306e973fd36acb8bc2ecb43b07056b08/payoneer.svg "Payoneer") Payoneer 3.2/5(374) ](https://www.g2.com/products/payoneer/reviews) [ ![Square Payments](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d438862d658becefe2b1df5de1374630/square-payments.jpg "Square Payments") Square Payments 4.5/5(176) ](https://www.g2.com/products/square-payments/reviews) [ View All Alternatives ](https://www.g2.com/products/gocardless/competitors/alternatives) NM Nigel M. Director Small-Business (50 or fewer emp.) 11/24/2022 "Straightforward and quick" 5/5 What do you like best about GoCardless? Very simple transfer of existing clients on Direct Debit and really easy to get new clients onboard. All the setup was done in a day or so and the bank verification process was pain free. Review collected by and hosted on G2.com. What do you dislike about GoCardless? If you aren't familiar with Direct Debit collection systems you might need some hand holding initially. The reconciliation process might not work easily with all accounting packages - but it does with Xero Review collected by and hosted on G2.com. What problems is GoCardless solving and how is that benefiting you? All invoices generated are integrated with GoCardless so that the collections are automatically setup to collect on the right day. Payments then come straight into your bank account after 48 hours and reconcile directly in Xero with the original invoice. Simple! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Gary M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gary M.") GM Gary M. Managing Director Small-Business (50 or fewer emp.) 10/3/2022 "Seamless collections" 5/5 What do you like best about GoCardless? Customer service is great, they can talk you through most problems easily and they get solved there and then. GoCardless for Xero is a life saver, no longer do I have to ask customers to set up standing orders, a quick link is sent to the client and they are set up in 5 minutes. Automatic collection of invoices happens in days not weeks its just THE solution for invoice collection! Review collected by and hosted on G2.com. What do you dislike about GoCardless? There are times when things go wrong, and it can't be helped, but trying to get it sorted over email can be frustrating, I'd rather just call someone and get it resolved ASAP. Review collected by and hosted on G2.com. What problems is GoCardless solving and how is that benefiting you? Hand down invoice collection, for both me and my clients, you just make the whole process of running a business smoother knowing I have GoCardless in my corner! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Alan F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alan F.") AF Alan F. Web designer Small-Business (50 or fewer emp.) 10/3/2022 "Hassle free payments" 5/5 What do you like best about GoCardless? GoCardless offers a simple and efficient way to get paid. The simple sign-up for customers means we have 100% customer buy-in and the automatic payments reduces our workload doing the accounts.it's a win-win Review collected by and hosted on G2.com. What do you dislike about GoCardless? There can be a bit of a steep learning curve when doing the initial setup. It's also not the best solution if you need a fast payment as payments ca take about 10 days to arrive in your account, but this is a manageable problem. Review collected by and hosted on G2.com. What problems is GoCardless solving and how is that benefiting you? We no longer have to chase payments. One of the most time-consuming things is reminding customers to pay - GoCardless takes the payment automatically once the invoice is generated. This is beneficial for us, but also our customers who don't have to worry about remembering to pay. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Matthew B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew B.") MB Matthew B. Managing Director Small-Business (50 or fewer emp.) 10/3/2022 "GoCardless gives us with the most streamlined solution for getting paid for our recurring services." 5/5 What do you like best about GoCardless? It's easy to add a customer, they receive an automated email inviting them to sign up. We get email summaries to keep us up to date with payments received each month and the dashboard is very useful to provide a heads-up. Review collected by and hosted on G2.com. What do you dislike about GoCardless? It takes a few days for the direct debit mandate to click into place, and sometimes we miss the boat to have payment taken for a particular month. But that's not an issue with GoCardless but a limitation of the direct debit system. Review collected by and hosted on G2.com. What problems is GoCardless solving and how is that benefiting you? It's an easy way to set-up recurring payments, and this allows us to reduce labour spent on bookkeeping and credit control as GoCardless streamlines the process. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Samantha W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha W.") SW Samantha W. Business Owner Small-Business (50 or fewer emp.) 10/3/2022 "A brilliant way to collect payments with minimal fuss" 5/5 What do you like best about GoCardless? It saves lots of time as I don't have to send invoices and then chase them up, and I can collect all of my clients' payments on the same date each month. It's also really quick and easy to use. Review collected by and hosted on G2.com. What do you dislike about GoCardless? There's nothing really to dislike, but if I was being really picky I'd say the turnaround time for payments to land in my account, and the fact I have to pay a fee (but then why work they work for free? I certainly wouldn't!) Review collected by and hosted on G2.com. What problems is GoCardless solving and how is that benefiting you? It saves a lot of time and potential missed payments, so I can use that time taking on more clients and earning more revenue. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Neil W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neil W.") NW Neil W. Club Administrator Small-Business (50 or fewer emp.) 11/24/2022 "An easy payment solution for a business" 5/5 What do you like best about GoCardless? I run the subscription for a football club and GoCardless allows us to automatically set the subs as individual payments or part of a subscription. We know instantly if a parent cancels their payment and we can act accordingly. Review collected by and hosted on G2.com. What do you dislike about GoCardless? Like most payment solutions there is a cost involved... getting parents to pay via Bank Transfer incurs no processing cost, however the charges are reasonable. Review collected by and hosted on G2.com. What problems is GoCardless solving and how is that benefiting you? We can keep on top of all payments through the portal which helps the club cashflow. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 11/15/2022 "Simple, easy to use and powerful" 5/5 What do you like best about GoCardless? It was simple to setup and best price from my comparison of the market. The features it provided such as a fixed schedule of payments or one off payments suited us perfectly. Review collected by and hosted on G2.com. What do you dislike about GoCardless? I can't really think of anything. I guess it's always nice to have lower fees but I think at the current price point it's very competitive. We use it to back bill clients against their use on our AWS account if there was someway to automate it reading an AWS bill it'd be nice. Review collected by and hosted on G2.com. What problems is GoCardless solving and how is that benefiting you? Making regular payments easier and with less friction. Clients don't want to have to keep remembering to pay a monthly bill that changes with usage each month. Review collected by and hosted on G2.com. Show More 5/16/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Fredrick E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fredrick E.") FE Fredrick E. Director Small-Business (50 or fewer emp.) 11/23/2022 "Can not live without GoCardless" 5/5 What do you like best about GoCardless? Easy to use, customer set up is superb. It gets money in to the business on time and don't have to worry about if. Plus the integration to Quickbooks is a god send Review collected by and hosted on G2.com. What do you dislike about GoCardless? Could have a better mobile responsive site but happy to wait until an App is developed or site is improved. Review collected by and hosted on G2.com. What problems is GoCardless solving and how is that benefiting you? Monthly payments were an issue before but is all solved by GoCardless now Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Simone A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simone A.") SA Simone A. Taekwondo Coach Small-Business (50 or fewer emp.) 12/3/2022 "Great service" 5/5 What do you like best about GoCardless? GoCardless has helped me manage my accounts better and keep me on track with customers payments. The set up was really easy and the service was excellent Review collected by and hosted on G2.com. What do you dislike about GoCardless? There isn't really any dislikes from the app as it has helped me with my business Review collected by and hosted on G2.com. What problems is GoCardless solving and how is that benefiting you? Tracking customers payments, sending invoices and giving updates if I receive a new customer or a customer leaves Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ian H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ian H.") IH Ian H. Founder & Director Small-Business (50 or fewer emp.) 11/23/2022 "Faultless service and fair fees" 5/5 What do you like best about GoCardless? Gocardless has worked flawlessly for us for a number of years now. It's integrated into our accounts software, quickfile and once set up to take direct debits, it just works. The fees are also capped which makes it a lot more feasible for us being a small business. Review collected by and hosted on G2.com. What do you dislike about GoCardless? Nothing comes to mind. We've never had any issues at all. Review collected by and hosted on G2.com. What problems is GoCardless solving and how is that benefiting you? 99% of the invoices we generate are for monthly services. We used to have to chase invoices every month which took up a lot of time. We no longer have that problem because we use gocardless and bill via direct debit. Review collected by and hosted on G2.com. 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