Before Canvas, I had inconsistent data being submitted by my field technicians. All of my field personnel (myself included) had no access to real data concerning the customers we are servicing. The only way for us to get the data was to call into the office and take up the office staffs time trying to answer questions.
Since we have started with Canvas, the data submitted by the technicians in the field has become consistent, reducing the number of questions raised in the office trying to support them. The data that is available to the technicians is almost limitless. They can check inventory, customer history, asset history and contact information. I have also created apps to manage the on-call service rotation, time cards, after hours dispatch and even accident reporting.
To sum it up, Canvas has enabled this company to save time and money by making valuable information ready instantly and consistently. Review collected by and hosted on G2.com.