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GoBots

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GoBots – Artificial Intelligence for Marketplace Performance As a pioneer in applying Artificial Intelligence to e-commerce and marketplaces—such as Mercado Libre, Amazon, TikTok Shop, Shopee, and Magalu—GoBots transforms sales operations across Brazil and Latin America. We develop smart technologies that help brands and sellers scale revenue, automate processes, and protect profit margins. • GoBots Chat: automated chat for pre and post sales GoBots Chat operates 24/7 as an expert on the seller’s catalog across marketplaces. Our AI automatically reads and analyzes product titles, technical specs, descriptions, and variations. Powered by Natural Language Processing (NLP), it understands the context of your SKUs to answer pre- and post-sale questions in seconds, while identifying highly specific queries to route them directly to your team. Sellers can also customize settings to align with store policies (shipping, warranty, returns) and brand identity. 24/7 Customer Support: instant responses to pre- and post-sale inquiries, even outside business hours. Centralized Integration: connects Mercado Libre, Amazon, TikTok Shop, Shopee, and Magalu within a single interface. Higher Conversion Rates: fast answers during key decision-making moments reduce cart abandonment and boost sales. Reputation Protection: maintains flawless SLAs and response times, boosting your listing rank across marketplace algorithms. • GoBots ADS: Intelligent Management for Mercado ADS GoBots ADS is a certified Mercado Libre Platinum Partner solution that uses Artificial Intelligence to automate, optimize, and scale your ad campaigns. Automated Optimization & Execution: the AI monitors campaigns in real time and automatically applies recommendations for bids, budgets, and keywords. Margin & ROAS Protection: predictive algorithms direct ad spend toward high-converting listings, securing target profitability and eliminating wasted budget. Scalable Sales: drives higher sales volume while keeping Return on Ad Spend (ROAS) and profit margins fully under control.

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