ED
Elizabeth D.
Mid-Market (51-1000 emp.)
"Great Customer Service"
5/5
What do you like best about GoalSpan?

What I like best is the ability for our supervisors to make notes and send emails to their library while out in the trade instead of having to wait until they are in the office. Review collected by and hosted on G2.com.

What do you dislike about GoalSpan?

For me the hardest part was setting up various templates for our various jobs, and having to set up each event. Review collected by and hosted on G2.com.

Response from Francisco Ortiz of GoalSpan

Hello Elizabeth D,

Thank you for the wonderful review and for taking the time to share your feedback with us. We are excited to let you know that our new template builder is coming very soon! This will make managing the various templates for different jobs much easier for you.

Our priority is our customers so, please feel free to contact us to help you at any time, we are happy to help.

Best regards,

Francisco Ortiz

Verified User in Publishing
UP
Verified User in Publishing
Small-Business (50 or fewer emp.)
"Easy to use to set and track goals"
4/5
What do you like best about GoalSpan?

GoalSpan makes it easy to set up your goals for the year and to track progress as you go. It cuts down on time spent by having clear sections that you can easily complete and submit for approvals. Tracking and viewing feedback is also simple. Review collected by and hosted on G2.com.

What do you dislike about GoalSpan?

Isolated issues with submitting goals can cause minor issues with getting goal plans completed. But this is isolated and not an overall issue. Review collected by and hosted on G2.com.

Response from Francisco Ortiz of GoalSpan

User in Publishing,

We really appreciate you taking the time to share your feedback and being so open with us. Just a reminder that if you experience any problem you can contact our support team from inside the help screen.

Thanks again for your willingness to share.

Best regards,

Francisco Ortiz

Verified User in Biotechnology
UB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
"Easy to use and intuitive"
4.5/5
What do you like best about GoalSpan?

The UI is clean and simple to understand.It is very easy to create goals and collaborate among team members. Review collected by and hosted on G2.com.

What do you dislike about GoalSpan?

It is pretty good for what it is being used for. I can't think of something I don't like. Searching can possibly be better? Review collected by and hosted on G2.com.

Response from Francisco Ortiz of GoalSpan

User in Biotechnology,

Thanks for leaving us such a wonderful review. We are glad that you have enjoyed your experience. It makes us smile when our customers share what they love about GoalSpan!

Thanks again for your willingness to share.

Best regards,

Francisco Ortiz

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Goalspan review - its okay but the navigation is a bit confusing"
3.5/5
What do you like best about GoalSpan?

Very clean interface, and all web based. Email notifications when goals within teams have been updated is really nice as well. Review collected by and hosted on G2.com.

What do you dislike about GoalSpan?

The navigation is a bit clunky and hard to understand why certain functions are placed in positions. Managing multiple people feels odd at times. Also the ability to virtually review with someone should be easier to use/understand. Review collected by and hosted on G2.com.

Response from Francisco Ortiz of GoalSpan

User in Computer Software,

Thank you for taking the time to share your feedback with us and the 4-stars rating. It makes us smile when our customers share what they love about GoalSpan!

Best regards,

Francisco Ortiz

Kate B.
KB
Kate B.
Marketing Manager
Mid-Market (51-1000 emp.)
"Simple to use, detailed to track"
5/5
What do you like best about GoalSpan?

I like that GoalSpan enables you to break your goals down into important milestones so you can actually plan the major steps it takes to attain your goal. Review collected by and hosted on G2.com.

What do you dislike about GoalSpan?

I've only used GoalSpan twice - Once to add my goals and once to review them - and I haven't found anything I dislike so far! Review collected by and hosted on G2.com.

Response from Francisco Ortiz of GoalSpan

Hi Kate B,

Thank you for the 5stars! It’s so great to hear that you haven't found anything to dislike about GoalSpan so far!

Thanks again for sharing.

Best regards,

Francisco Ortiz

Manpreet K.
MK
Manpreet K.
Legal Researcher, Elements Global Services
Mid-Market (51-1000 emp.)
"Experience has been great."
4/5
What do you like best about GoalSpan?

The platform is creative and user friendly. Review collected by and hosted on G2.com.

What do you dislike about GoalSpan?

The file size upload limit is less. I was not able to upload a ppt file. Review collected by and hosted on G2.com.

Response from Francisco Ortiz of GoalSpan

Manpreet K,

Thank you for sharing your experience with us and for the 4-star rating.

Can you please tell us more about the problem you had uploading your PPT file? We have a very large file size limit so it is unlikely you would have reached that. If your file was corrupted our antivirus software would not allow the upload. Please contact our support team from your help screen in GoalSpan to share more information and we will help you resolve this issue.

Thanks again for your willingness to share.

Best regards,

Francisco Ortiz

SW
simon w.
s
Mid-Market (51-1000 emp.)
"Great goal tracking app"
5/5
What do you like best about GoalSpan?

There were little limitations and lots of flexibility on input-just like any goal should be Review collected by and hosted on G2.com.

What do you dislike about GoalSpan?

Nothing-Wouldnt change a thing, loved the automated feedback Review collected by and hosted on G2.com.

Response from Francisco Ortiz of GoalSpan

Wow Simon W!

Thank you for taking the time to leave us a 5-star rating. It’s so great to hear that you loved GoalSpan! It makes us smile when our customers share their experiences with us.

Best regards,

Francisco Ortiz

Verified User in Biotechnology
UB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
"Easy Goal Planning and Management"
4.5/5
What do you like best about GoalSpan?

It's easy to use, flexible, organizes goals into milestones and tasks in a logical way, and integrates goal tracking for evaluating achievement of your goals Review collected by and hosted on G2.com.

What do you dislike about GoalSpan?

I do wish two people could simultaneously work on goals. An employee can send goals to a manager for review and the manager can send them back for changes. This is fine, but in the age shared collaborative documents, it would be nice to not have the goals lock for the employee when sent to the manager. Just my preference and probably not everyone agrees. Review collected by and hosted on G2.com.

Response from Francisco Ortiz of GoalSpan

User in Biotechnology,

We really appreciate you taking the time to share your feedback and being so open with us. We're glad you had a positive experience with GoalSpan.

Just a reminder that after your goals are approved, your manager and you can make edits to your goals simultaneously if your company allows this.

Rest assured, we'll use your feedback to improve.

Best regards,

Francisco Ortiz

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"It made a very distasteful tedious task so much easier!"
5/5
What do you like best about GoalSpan?

Simple to read and understand what to do - since it is something that as an employee I only use a couple of times a year -I didn't have to struggle to understand what is required. Review collected by and hosted on G2.com.

What do you dislike about GoalSpan?

Just having to take the time to do the task - not Goalspan's fault Review collected by and hosted on G2.com.

Response from Francisco Ortiz of GoalSpan

User in Computer Software,

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! We are really happy you find our software useful.

Thanks again for your willingness to share.

Best regards,

Francisco Ortiz

Verified User in Industrial Automation
UI
Verified User in Industrial Automation
Mid-Market (51-1000 emp.)
"Fairly User Friendly"
3.5/5
What do you like best about GoalSpan?

The ability to add tasks and add other people to them. Review collected by and hosted on G2.com.

What do you dislike about GoalSpan?

It is fairly user friendly, but can be a little more intuitive. Perhaps having more of a navigation banner on the home page to see the different tools could be helpful. Review collected by and hosted on G2.com.

Response from Francisco Ortiz of GoalSpan

User in Industrial Automation,

Thank you for leaving a 4-Stars review. We'll take your feedback to keep improving our customer experience.

Thanks again for your willingness to share.

Best regards,

Francisco Ortiz