---
title: Go Answer Reviews
meta_title: 'Go Answer Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 12 reviews by the users' company size, role or industry to
  find out how Go Answer works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 12
  scale: '5'
date_modified: '2026-08-10'
parent_category:
  name: Business Services
  url: https://www.g2.com/categories/business-services
---


# Go Answer Reviews
**Vendor:** Go Answer  
**Category:** [Virtual Receptionist Services Providers](https://www.g2.com/categories/virtual-receptionist-services)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 12
## About Go Answer
At Go Answer, we specialize in providing a range of professional answering services, including virtual receptionist and call answering, inbound contact centers offering order-taking or tech support, managed live web chat, and legal intake services. We cater to a variety of industries such as retail & eCommerce, legal, medical, real estate & property management, hospitality, and education. Get started today with a 30-day risk-free trial. Mention that you saw us on G2 and get 50% off your first month!




## Go Answer Reviews
  ### 1. Friendly customer service solution for business

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brenda W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2024

**What do you like best about Go Answer?**

Friendly customer service receptionists to answer calls when my business can't answer. This helps ensure leads dont get lost.

**What do you dislike about Go Answer?**

Sometimes the receptionists have accents, which tip off callers that its an answering service.

**Recommendations to others considering Go Answer:**

If you are looking for a solution to ensure leads dont go cold, good solution for outsourcing receptionist service.

**What problems is Go Answer solving and how is that benefiting you?**

Helping provide low cost receptionist service for a business where needed

  ### 2. customer service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jose H. | C, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 21, 2023

**What do you like best about Go Answer?**

friendly customer service, they know how talk to customers in a very professional way. frees up time on filltering customers

**What do you dislike about Go Answer?**

responces to customers/clients are more general then specifice

**Recommendations to others considering Go Answer:**

helps free up time from having to answer every incoming calls.

**What problems is Go Answer solving and how is that benefiting you?**

they help filter out my customers based on there urgency and intrest on remodeling projects. with this im able to tackle my customer base on a better timely fashion.

  ### 3. Review for Go Answer's Services

**Rating:** 4.0/5.0 stars

**Reviewed by:** Juveria  K. | Operations specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** July 17, 2023

**What do you like best about Go Answer?**

Live channel support and being very User friendly UI. It is globally recignised and provides skillful talent when needed. They also give you an attractive solution ot all your problems.

**What do you dislike about Go Answer?**

Nothing as such, or bug fixes rather. if that is fixed, then the website would be cool to handle and free from error possibilities.

**Recommendations to others considering Go Answer:**

It's a great platform and very efficient.

**What problems is Go Answer solving and how is that benefiting you?**

Go Answer is provding a great customer experience by providing outsourcing to Newcomers in Business or by helping out our Larger companies. It gives us a very hands on experience for live channel support for business platforms and services.



- [View Go Answer pricing details and edition comparison](https://www.g2.com/products/go-answer/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A05%3A22+-0500&secure%5Bsession_id%5D=17155a23-4f3a-43dd-aaf2-c542ad77bb94&secure%5Btoken%5D=acb96d56ffd860479e5fa6928c719d88eff3021c882dd87732a9272c7f245786&format=llm_user)

## Go Answer Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

## Top Go Answer Alternatives
  - [Smith.ai Virtual Receptionists](https://www.g2.com/products/smith-ai-virtual-receptionists/reviews) - 4.9/5.0 (73 reviews)
  - [AnswerConnect](https://www.g2.com/products/answerconnect/reviews) - 4.5/5.0 (23 reviews)
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