Sidney P.
SP
Sidney P.
Mid-Market (51-1000 emp.)
"US Legacy Review"
4/5
What do you like best about Gmelius?

1. I like that I can see who is assigned to each email. 2. I like that I am able to see the productivity of each team member 3. Very easy to use Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

1. I wish there was a feature to combine multiple email threads into one. I believe this option was available on another platform. 2. It does not mark the emails as read on the main email so it looks like we are backed up when we arent. Review collected by and hosted on G2.com.

Gabriel Q.
GQ
Gabriel Q.
Small-Business (50 or fewer emp.)
"Makes organization easier"
4/5
What do you like best about Gmelius?

The most helpful thing about gmelius is the fact that you can practically assign any email that comes within your organization to any of your peers at the click of a button. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

One thing I do not really like about the gmelius application is the notification feature. I wish it stood out a bit more in regards to notifying your peers when a note is made for them. Review collected by and hosted on G2.com.

Response from Adeline Casagranda of Gmelius

​Hi Gabriel, 

Thank you for your comment! To never miss an important note from your colleague, you can turn on the setting to be notified via email when someone mentions you in a conversation.

If you have any questions, don't hesitate to send an email to support@gmelius.com and we will get back to you shortly!

Best regards,

See how Gmelius improved
Sarah A.
SA
Sarah A.
Account Manager
Small-Business (50 or fewer emp.)
"Overall Impressed"
4/5
What do you like best about Gmelius?

I like that you can easily share emails and threads, as well as the ability to take notes with specific emails conveniently. This system has several advantages to staying in constant communication with your peers. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

The tags do not always work, so you have to go in and tag the emails yourself if you are notified by someone else that they cannot access them. I wish I could organize my emails with HIGH priority to LOW priority. Review collected by and hosted on G2.com.

Response from Adeline Casagranda of Gmelius

​Hi, 

Thank you for your comment! I invite you to have a look at our Custom views, it could help you organize your emails by Tags (High / Low)

If you have any questions or inquiries, send an email to support@gmelius.com and we will get back to you shortly!

Best regards,

See how Gmelius improved
Assistant P.
AP
Assistant P.
Small-Business (50 or fewer emp.)
"How Gmelius made my life easier"
5/5
What do you like best about Gmelius?

It makes managing emails and daily email updates easier for both the Owner and me as Virtual Assistant. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

NONE BECAUSE I LIKE EVERYTHING. WHEN I STARTED USING IT, EVRTYYHING WAS JUST AMAZING. Review collected by and hosted on G2.com.

Sarbó G.
SG
Sarbó G.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A result of a long-time search"
5/5
What do you like best about Gmelius?

I tried many other email tracking and online sales supporting systems, and this is looks far better then any other. I have just started to use it, but looks very promising. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

In that short time I use it I didnt really find anything serious. Maybe templates could have some "themes" to help getting better looking emails. Review collected by and hosted on G2.com.

Alexandrina A.
AA
Alexandrina A.
Small-Business (50 or fewer emp.)
"Gmelius"
5/5
What do you like best about Gmelius?

Smart Compose and Smart Reply in email + offers users the ability to chat with other Gmail users in real time :) Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

Once an email is assigned to you and you answer and close the case , when you get a reply, the will be automaticly be assigned to you again and will go into your personal mailbox instead of general...and sometimes you are not concerned. Review collected by and hosted on G2.com.

Response from Adeline Casagranda of Gmelius

Hi Alexandrina, Thank you for your review!

Regarding your workflow, if you want to make sure all re-opened emails (a closed email that gets auto. reopened after a reply) are "Unassigned" and don't end up in the personal inboxes of your teammates and yourself, you can create a rule for it.

Select the workspace associated after clicking on this pre-made rule in the link below. I hope it will help you and your team in your workday.

Don't hesitate to reach out to us if you have any questions.

Thanks again 👋

See how Gmelius improved
Summer L.
SL
Summer L.
Small-Business (50 or fewer emp.)
"Upgrade your gmail to a team-friendly workspace"
4.5/5
What do you like best about Gmelius?

-shared template

-sequences

-ability to run simple campaigns with tracking

-edit subject Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

I was really looking forward to the team shared label and using the tagging system to communicate with team members on email threads. But it was so hard to figure out the correlation and even harder to get the desktop notification to work the way I imagine it would. Hoping I'll find time to figure this out. Also the app's a little laggy but for the amount of things it does, I think the lag is still acceptable. Review collected by and hosted on G2.com.

Response from Adeline Casagranda of Gmelius

​Hi Summer, 

Thank you for your comment! Our team will be happy to help if you have any questions or inquiries.

Please send an email to support@gmelius.com and we will get back to you shortly!

Best regards,

Matthew P.
MP
Matthew P.
Small-Business (50 or fewer emp.)
"Works pretty good, some bugs"
4/5
What do you like best about Gmelius?

- Allows for autoresponders based on conditional logic like 'email contains xyz' or 'does not contain xyz'

- Support has been pretty fast and effective.

- Generous limits in the lowest cost $15 plan. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

- Occasional bugs.

- Some limitations regarding the autoresponders. For example, a rule can not trigger another rule which makes it highly limited for our usage case. Review collected by and hosted on G2.com.

Response from Adeline Casagranda of Gmelius

​Hi Matthew, 

Thank you for your comment! Our team will be happy to answer any questions or inquiries you may have.

Please send an email to support@gmelius.com and we will get back to you shortly!

Best regards,

JM
João M.
Small-Business (50 or fewer emp.)
"My level of stress went down thanks Gmelius!"
4/5
What do you like best about Gmelius?

Supersimple to use, a simple onboarding and the capacity to speak with others about an specific email without to make forward or cc. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

A place to put some link to external urls with files from our drive or something similar. Review collected by and hosted on G2.com.

Response from Adeline Casagranda of Gmelius

Hi João, thank you for you review. You can always paste Drive or external links in the notes on the side for your teammates to easily access them, or use the notes attachments function provided by Gmelius. Starting from the Growth plan. (Just drag and drop a file into a note and click +)

See how Gmelius improved
VM
Verónica M.
Small-Business (50 or fewer emp.)
"A game changer."
3.5/5
What do you like best about Gmelius?

I like its robust team collaboration features, making email management easier. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

It could be a bit pricey for smaller organizations. Review collected by and hosted on G2.com.

Response from Adeline Casagranda of Gmelius

Hi Verònica, thank you for your review! Don't hesitate to check out our Flex plan built specifically for smaller teams. It's a plan paid per team of up to 10 users.

See how Gmelius improved