--- title: Gmelius Reviews meta\_title: 'Gmelius Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 776 reviews by the users' company size, role or industry to find out how Gmelius works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 776 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

### Gmelius Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Gmelius to be **extremely user-friendly** , streamlining their work processes and simplifying inbox management. [(22 mentions)](https://www.g2.com/products/gmelius/reviews?filters%5Bsentiment_snippet%5D=1633798&qs=pros-and-cons#reviews)

Users love the **easy email assignment and note-taking** features of Gmelius, enhancing team communication and workflow. [(14 mentions)](https://www.g2.com/products/gmelius/reviews?filters%5Bsentiment_snippet%5D=1633602&qs=pros-and-cons#reviews)

Users value the **seamless collaboration** tools of Gmelius, enhancing organization and keeping teams aligned effortlessly. [(12 mentions)](https://www.g2.com/products/gmelius/reviews?filters%5Bsentiment_snippet%5D=1634132&qs=pros-and-cons#reviews)

Users appreciate the **robust team collaboration features** of Gmelius, simplifying email management and enhancing communication. [(12 mentions)](https://www.g2.com/products/gmelius/reviews?filters%5Bsentiment_snippet%5D=1634266&qs=pros-and-cons#reviews)

Users appreciate the **robust team collaboration features** of Gmelius, enhancing email management and streamlining communication. [(11 mentions)](https://www.g2.com/products/gmelius/reviews?filters%5Bsentiment_snippet%5D=1633015&qs=pros-and-cons#reviews)

Users experience significant **email management issues** with Gmelius, including slow loading times and ineffective search functions. [(8 mentions)](https://www.g2.com/products/gmelius/reviews?filters%5Bsentiment_snippet%5D=1633217&qs=pros-and-cons#reviews)

Users find Gmelius lacking in **advanced mobile features** , making email management on the go challenging. [(8 mentions)](https://www.g2.com/products/gmelius/reviews?filters%5Bsentiment_snippet%5D=1632705&qs=pros-and-cons#reviews)

Users experience **performance issues** with Gmelius, citing slow email loading times and inefficient bulk task management. [(6 mentions)](https://www.g2.com/products/gmelius/reviews?filters%5Bsentiment_snippet%5D=1633373&qs=pros-and-cons#reviews)

Users experience significant **email loading delays** with Gmelius, leading to frustration and inefficiency in email management. [(5 mentions)](https://www.g2.com/products/gmelius/reviews?filters%5Bsentiment_snippet%5D=1633065&qs=pros-and-cons#reviews)

Users find the **learning curve steep** , requiring additional training and guidance for effective software deployment. [(5 mentions)](https://www.g2.com/products/gmelius/reviews?filters%5Bsentiment_snippet%5D=1634186&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Gmelius

##### 1. Ease of Use

Users find Gmelius to be **extremely user-friendly** , streamlining their work processes and simplifying inbox management.
[
See 22 mentions
](https://www.g2.com/products/gmelius/reviews?filters%5Bsentiment_snippet%5D=1633798&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Fernando H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fernando H.")
FH

Fernando H.

Mid-Market (51-1000 emp.)

5.0/5

"It is really useful to organize emails."

What do you like about Gmelius?

It is easy to use and helps us to see emails better.

 ![Hafiz M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hafiz M.")
HM

Hafiz M.

Small-Business (50 or fewer emp.)

3.5/5

"Automation is the Future for Business"

What do you like about Gmelius?

help in the automation and making things easier in routine, especially the ease.

##### 2. Email Management

Users love the **easy email assignment and note-taking** features of Gmelius, enhancing team communication and workflow.
[
See 14 mentions
](https://www.g2.com/products/gmelius/reviews?filters%5Bsentiment_snippet%5D=1633602&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"It has been a helpful tool"

What do you like about Gmelius?

Gmelius has been a great tool for me as the Technical Support Team Lead overseeing a developing team because it has made email correspondence and work

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Good app but extremely slow"

What do you like about Gmelius?

Gmelius has been great for coordinating emails with my executive assistant. I like how many features there are regarding automations and customization

##### 3. Collaboration

Users value the **seamless collaboration** tools of Gmelius, enhancing organization and keeping teams aligned effortlessly.
[
See 12 mentions
](https://www.g2.com/products/gmelius/reviews?filters%5Bsentiment_snippet%5D=1634132&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Hasan J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hasan J.")
HJ

Hasan J.

Small-Business (50 or fewer emp.)

5.0/5

"A Powerful and Easy-to-Use Tool for Email Management and Team Collaboration"

What do you like about Gmelius?

Gmelius stands out for its ease of use and seamless integration with Gmail and other tools. I particularly love how it transforms my inbox into a powe

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"It has been a helpful tool"

What do you like about Gmelius?

Gmelius has been a great tool for me as the Technical Support Team Lead overseeing a developing team because it has made email correspondence and work

##### 4. Team Collaboration

Users appreciate the **robust team collaboration features** of Gmelius, simplifying email management and enhancing communication.
[
See 12 mentions
](https://www.g2.com/products/gmelius/reviews?filters%5Bsentiment_snippet%5D=1634266&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Hasan J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hasan J.")
HJ

Hasan J.

Small-Business (50 or fewer emp.)

5.0/5

"A Powerful and Easy-to-Use Tool for Email Management and Team Collaboration"

What do you like about Gmelius?

Gmelius stands out for its ease of use and seamless integration with Gmail and other tools. I particularly love how it transforms my inbox into a powe

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"It has been a helpful tool"

What do you like about Gmelius?

Gmelius has been a great tool for me as the Technical Support Team Lead overseeing a developing team because it has made email correspondence and work

##### 5. Communication

Users appreciate the **robust team collaboration features** of Gmelius, enhancing email management and streamlining communication.
[
See 11 mentions
](https://www.g2.com/products/gmelius/reviews?filters%5Bsentiment_snippet%5D=1633015&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"It has been a helpful tool"

What do you like about Gmelius?

Gmelius has been a great tool for me as the Technical Support Team Lead overseeing a developing team because it has made email correspondence and work

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

3.0/5

"Warm"

What do you like about Gmelius?

Sharing labels, marking an email's status, and chatting or messaging re a specific email and sharing a draft, Janean view within within Gmail. Gmelius

### 5 Cons or Disadvantages of Gmelius

##### 1. Email Management Issues

Users experience significant **email management issues** with Gmelius, including slow loading times and ineffective search functions.
[
See 8 mentions
](https://www.g2.com/products/gmelius/reviews?filters%5Bsentiment_snippet%5D=1633217&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Good app but extremely slow"

What do you dislike about Gmelius?

Gmelius can be extremely slow to load emails. Like, we're talking 10+ seconds to load an email within the Gmail app. That's quite unacceptable. I also

 ![Adeel K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adeel K.")
AK

Adeel K.

Small-Business (50 or fewer emp.)

5.0/5

"Simple and effective way to delegate work"

What do you dislike about Gmelius?

Work needs to be done to search old emails more effectively. Filters like To: From: Date: should be added. Sometimes, old unassigned emails pop up out

##### 2. Missing Features

Users find Gmelius lacking in **advanced mobile features** , making email management on the go challenging.
[
See 8 mentions
](https://www.g2.com/products/gmelius/reviews?filters%5Bsentiment_snippet%5D=1632705&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Hasan J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hasan J.")
HJ

Hasan J.

Small-Business (50 or fewer emp.)

5.0/5

"A Powerful and Easy-to-Use Tool for Email Management and Team Collaboration"

What do you dislike about Gmelius?

While Gmelius is fantastic overall, the mobile app could use some improvements. It lacks some of the advanced features available on the desktop versio

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

3.0/5

"Warm"

What do you dislike about Gmelius?

No ability to share google contacts or import them. iOS app performs poorly and clearly has bugs. No desktop app (osx). No ability to export a selecti

##### 3. Performance Issues

Users experience **performance issues** with Gmelius, citing slow email loading times and inefficient bulk task management.
[
See 6 mentions
](https://www.g2.com/products/gmelius/reviews?filters%5Bsentiment_snippet%5D=1633373&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Hafiz M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hafiz M.")
HM

Hafiz M.

Small-Business (50 or fewer emp.)

3.5/5

"Automation is the Future for Business"

What do you dislike about Gmelius?

It can take time when doing bulk tasks and slow.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"It has been a helpful tool"

What do you dislike about Gmelius?

It could be improved in a couple of areas. For example, the mobile app feels a little more constrained than the desktop version, which makes task mana

##### 4. Email Issues

Users experience significant **email loading delays** with Gmelius, leading to frustration and inefficiency in email management.
[
See 5 mentions
](https://www.g2.com/products/gmelius/reviews?filters%5Bsentiment_snippet%5D=1633065&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Good app but extremely slow"

What do you dislike about Gmelius?

Gmelius can be extremely slow to load emails. Like, we're talking 10+ seconds to load an email within the Gmail app. That's quite unacceptable. I also

 ![Adeel K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adeel K.")
AK

Adeel K.

Small-Business (50 or fewer emp.)

5.0/5

"Simple and effective way to delegate work"

What do you dislike about Gmelius?

Work needs to be done to search old emails more effectively. Filters like To: From: Date: should be added. Sometimes, old unassigned emails pop up out

##### 5. Learning Curve

Users find the **learning curve steep** , requiring additional training and guidance for effective software deployment.
[
See 5 mentions
](https://www.g2.com/products/gmelius/reviews?filters%5Bsentiment_snippet%5D=1634186&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"It has been a helpful tool"

What do you dislike about Gmelius?

It could be improved in a couple of areas. For example, the mobile app feels a little more constrained than the desktop version, which makes task mana

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"working as expected"

What do you dislike about Gmelius?

feels like there's not many possibilities, maybe I don't know enough about the system

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 ![Gabriel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriel S.")
GS

Gabriel S.

I.T. Support

Small-Business (50 or fewer emp.)

5/17/2022

"Gmelius for IT work"

5/5

What do you like best about Gmelius?

Using Gmelius for work has been extremely effective. I work in the IT field so being able to get emails and assigning them to users to organize the workflow has been a tremendous help. Being able to view and confirm emails have been received and viewed also has helped keep projects organized. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

The only downside I can find for using gmelius is the fact that there are occasions when we close a email case it doesn't leave our inbox and remains. Being able to close any open cases helps keep our workflow clean and organized. Review collected by and hosted on G2.com.

What problems is Gmelius solving and how is that benefiting you?

When our users email our IT helpline we can assign the problem to anyone on the team to ensure the problem gets solved quickly and effectively. We can also share drafts to help solve the problems or bring more insight into the situation. Review collected by and hosted on G2.com.

Show More

Response from Adeline Casagranda of Gmelius

[Editedit](https://www.g2.com/survey_responses/gmelius-review-6622780/official_response/edit)

​Hi Gabriel,&nbsp;

Thank you for your comment! Our team will be happy to answer any questions or inquiries you may have.

Please send an email to support@gmelius.com and we will get back to you shortly!

Best regards,

2/24/2023
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Emelie P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emelie P.")
EP

Emelie P.

Small-Business (50 or fewer emp.)

2/28/2023

"Helpful for group emails and managing employees under you"

3/5

What do you like best about Gmelius?

It has been helpful to communicate and assign emails to different people in my department. Rather than having to forward emails to each other, we are all included within the strain of emails. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

When using conversation view in gmail it can be a little confusing because the notes are now grouped together. Instead of a specific note being linked to a specific email. Review collected by and hosted on G2.com.

What problems is Gmelius solving and how is that benefiting you?

Communication regarding reservations & group sales. With multiple employees responsible for the same tasks, it has made it easy to assign tasks to specific employees. Review collected by and hosted on G2.com.

Show More

6/2/2023
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Katie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katie B.")
KB

Katie B.

COO

Small-Business (50 or fewer emp.)

2/22/2023

"Super Useful, but not perfect"

4/5

What do you like best about Gmelius?

Love that you can move an email to a colleague's inbox with one click. We tried a lot of these 'email collaboration' tools, and Gmelius was truly the best in my opinion Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

Two major drawbacks for me:

1. When you share/assign an email, the timestamp shows the date/time of the share, instead of the actual date/time the email was sent. Gmelius really needs to fix this.

2.I really wish the G sidebar (on the right) did not automatically open every time you click into a shared email. There is really no need for it to open unless a note has been attached to that thread. Review collected by and hosted on G2.com.

What problems is Gmelius solving and how is that benefiting you?

Helping to reduce confusion about who should be taking care of a particular task, and helps reduce the number of emails that I personally have to receive into my inbox every day Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

MF

Marc F.

CEO

Legal Services

Small-Business (50 or fewer emp.)

8/11/2023

"Imagine you could SELECTIVELY delegate Email"

4/5

What do you like best about Gmelius?

I can share specific conversations with my PA without having to delegate the whole inbox. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

UX needs an overhaul. Notification settings too. Review collected by and hosted on G2.com.

What problems is Gmelius solving and how is that benefiting you?

Ability to discuss an email thread "on the side" with my PA, ready the response and then reply.

Sharing specific threads with my PA for those to be handled Review collected by and hosted on G2.com.

Show More

Response from Adeline Casagranda of Gmelius

[Editedit](https://www.g2.com/survey_responses/gmelius-review-8458631/official_response/edit)

Hi Marc, thank you for your review. Please, don't hesitate to reach out to support@gmelius.com to share your needs regarding Gmelius notifications, it would mean a lot to us.

Cheers.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Jason M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason M.")
JM

Jason M.

IT Manager

Small-Business (50 or fewer emp.)

3/1/2023

"Good shared inbox and Gmail plugin"

4.5/5

What do you like best about Gmelius?

I like how it is integrated into Gmail, making it fast and easy to use without a separate system needing to be in place. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

I dislike how it makes older laptops and devices run slow and this causes Gmail to be unusable. It also does face issues with missing emails at times. Review collected by and hosted on G2.com.

What problems is Gmelius solving and how is that benefiting you?

It is solving the disconnect between staff whereby staff members can now easily see which work is assigned to them, which new work is coming in and also what work has been completed. Review collected by and hosted on G2.com.

Show More

Response from Adeline Casagranda of Gmelius

[Editedit](https://www.g2.com/survey_responses/gmelius-review-7777406/official_response/edit)

​Hi,&nbsp;

Thank you for your comment!&nbsp;Gmelius should not slow down your devices or Gmail.

Please send an email to support@gmelius.com and we will get back to you shortly! Our team will be happy to answer any questions or inquiries you may have.

Best regards,

6/2/2023
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Meenakshi B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meenakshi B.")
MB

Meenakshi B.

Events Director & Data Analyst

Small-Business (50 or fewer emp.)

8/18/2022

"Great features and user friendly - helps manage projects and inbox"

5/5

What do you like best about Gmelius?

What I found to be most useful is the shared inbox and the tracking of email flow itself. It is so easy to devise templates and that has saved me countless hours in sending emails and monitoring my inbox. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

I think the automatic tracking and organization of folders vs. Kanban boards. I wish the labeling was carried over. Also, instituting the automation takes some time if it was a bit more user-friendly that would help. Review collected by and hosted on G2.com.

What problems is Gmelius solving and how is that benefiting you?

I was struggling to manage my inbox and spatially see what emails to flag - the Kanban board and labeling feature helped me prioritize the most pressing emails. The templates in addition have been a lifesaver - I use a template for almost every email I send. Review collected by and hosted on G2.com.

Show More

Response from Adeline Casagranda of Gmelius

[Editedit](https://www.g2.com/survey_responses/gmelius-review-6623743/official_response/edit)

​Hi,&nbsp;

Thank you for your comment!&nbsp;Our team will be happy to answer any questions or inquiries you may have.

Please send an email to support@gmelius.com with every detail about your dislike to help us improve the platform.

Best regards,

3/2/2023
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

TB

Tom B.

Mid-Market (51-1000 emp.)

7/9/2023

"Gmelius - Great Ticket System Tool native to Gmail"

4.5/5

What do you like best about Gmelius?

Native to Gmail, very intuitive, Good and quick support and sales team Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

It would be good to be able to assign tickets to more than one person Review collected by and hosted on G2.com.

What problems is Gmelius solving and how is that benefiting you?

We use it to respond to our clients. Using the shared inbox, we can draft mails together with clients and see how much resources are being used per client. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Furniture](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Furniture")
AF

Verified User in Furniture

Small-Business (50 or fewer emp.)

6/2/2023

"Excellent Teamwork collaboration tool"

4.5/5

What do you like best about Gmelius?

We implemented Gmelius in just a couple of days. We use a lot of mail in our day-to-day work. A lot of people jumped it without a problem. We used a lot of features, rules, shared inboxes and shared labels. Everything worked ok. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

We had some issues initially, but support solved them very fast. Some specific use cases we had were reported, and if not supported, workarounds were provided to solve them. Review collected by and hosted on G2.com.

What problems is Gmelius solving and how is that benefiting you?

We use to have issues that was being solved by multiple agents, now we have a centralized place where the case is solved with all the history of that case. This allow us to give a better customer service. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Jessie T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessie T.")
JT

Jessie T.

Small-Business (50 or fewer emp.)

6/6/2023

"CFO"

5/5

What do you like best about Gmelius?

It's an easy-to-understand software system that allows our end-users to just pick up like we have been using it for years. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

The downsides of Gmelius are the "busy-ness" that comes with the user's screen. It can be a little overwhelming to see everything in bright-red. Additionally, it is a little difficult to use when you have a ton of nested groups. Review collected by and hosted on G2.com.

What problems is Gmelius solving and how is that benefiting you?

I'm unaware of any current problems being solved by Gmelius. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
AF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

8/9/2023

"My experience with Gmelius has been great and it's exciting to learn something new."

4/5

What do you like best about Gmelius?

It's really nice to see updates on action taken for each email and it's extremely easy to learn. Also, being able to assign to certain people to work is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

The only downside is when the Gmelius sidebar disappears and I have to close and reopen the program. This may be the fact that I am still learning and there is an easier way. Review collected by and hosted on G2.com.

What problems is Gmelius solving and how is that benefiting you?

It's allowing us to ensure all emails are handled timely and appropriately. Review collected by and hosted on G2.com.

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Response from Adeline Casagranda of Gmelius

[Editedit](https://www.g2.com/survey_responses/gmelius-review-8434984/official_response/edit)

Hi! Regarding your problem with the Gmelius sidebar disappearing, please try to remove the extension and re-install it. If the issue persists don't hesitate to send an email to support@gmelius.com

The team will be happy to help.

[See how Gmelius improved](https://chrome.google.com/webstore/detail/gmelius-for-gmail/dheionainndbbpoacpnopgmnihkcmnkl)

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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