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Being able to assign tasks to colleagues and share information via notes alongside the email - no more forwarding long email chains! Review collected by and hosted on G2.com.
takes a bit of getting used to at first and can be a bit confusing but the support team are really helpful and quick to respond via the chatbot.
It is a shame not to be able to have different members of the group on different plans - not everyone needs the additional functionality so it has put us off upgrading as the jump in cost is so big for just two of the team to access the additional features. Review collected by and hosted on G2.com.
Video Reviews
Finally an email software that meets our needs!
Great for teams on the move
In one extension I am able to creat multiple functionalities in Gmail
775 out of 776 Total Reviews for Gmelius
Overall Review Sentiment for Gmelius
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Gmelius stands out for its ease of use and seamless integration with Gmail and other tools. I particularly love how it transforms my inbox into a powerful collaboration hub, allowing me to assign emails to team members, track email statuses, and manage projects directly from Gmail. The automation features like email sequences and shared inboxes save us so much time and keep the team organized. Review collected by and hosted on G2.com.
While Gmelius is fantastic overall, the mobile app could use some improvements. It lacks some of the advanced features available on the desktop version, which can make it challenging to manage on the go. Review collected by and hosted on G2.com.
Gmelius has been a great tool for me as the Technical Support Team Lead overseeing a developing team because it has made email correspondence and work management much more efficient. My team of six can now collaborate more effectively thanks to the shared inbox feature. Efficiency has increased dramatically because we can now allocate emails, make internal notes, and monitor work progress without leaving our inboxes. We have also saved time using automation features to set up routines for frequently asked support questions. Gmelius has improved team productivity and customer happiness by keeping us responsive and organized overall. Review collected by and hosted on G2.com.
It could be improved in a couple of areas. For example, the mobile app feels a little more constrained than the desktop version, which makes task management while on the road more difficult. Furthermore, there was a steep learning curve for a few elements at first, such as the automation and sequences, which took longer to set up and train the team. Additionally, I observed that there may occasionally be lags in synchronizing changes during periods of high usage, which could interfere with workflow. Although these problems are often solvable, fixing them would increase the platform's usefulness for our team. Review collected by and hosted on G2.com.
Gmelius is a solid Gmail add-on, but not without its quirks. It's great at automating routine tasks and providing some useful insights, Still, it's saved me time and is worth a try – just don't expect perfection. Review collected by and hosted on G2.com.
Filters can be glitchy and the AI suggestions are hit-or-miss. Review collected by and hosted on G2.com.
Gmelius has been great for coordinating emails with my executive assistant. I like how many features there are regarding automations and customizations. Review collected by and hosted on G2.com.
Gmelius can be extremely slow to load emails. Like, we're talking 10+ seconds to load an email within the Gmail app. That's quite unacceptable. I also don't like how the preview text on a board card shows the first email's text, and not the most recent email's reply. When you have to wait 10+ seconds to open an email, it wastes a lot of time. Review collected by and hosted on G2.com.
Ease of communication to team members instead of writing a new email and set up followup reminders with coworkers. The ability to see what other team members are doing and their work load. It helps for managers to divide the work load more efficiently. Review collected by and hosted on G2.com.
Work needs to be done to search old emails more effectively. Filters like To: From: Date: should be added. Sometimes, old unassigned emails pop up out of no where, seems like a bug Review collected by and hosted on G2.com.
We love being able to automate who gets particular emails. It also makes it a lot easier for our sales reps in that they do not have to go through every single email, only the ones assigned to them. Review collected by and hosted on G2.com.
The downsides to Gmelius are that it is easy to share out conversations to people that shouldn't be reading certain emails, like forwarding an email to a management email list. If the label is not removed or the "stop sharing conversation" selection is used then everybody can read the email.
The other most annoying thing is that emails that have the same sender and same subject will bundle up under the same conversation, so comments in the gmelius pane won't be assigned to a particular email. Sometimes there are situations where you cannot change the subject from incoming emails coming from vendors, etc. So that I would say is the biggest thing keeping me from rating Gmelius with a 10. Review collected by and hosted on G2.com.
I initally was looking for a solution to oput in place to keep my team aligned on Email Templates (since Google's native system is pretty wonky), Gmelius did just that & so much more! Aside from standardizng our templates team wide, it allows updates to be made to them, keeping everyone using the most up to date edition. It goes a step further in allowing you to add attachments, receiptents, & a function called "variables" which saves you time when dradting an email using that template.
Gmelius has so many more functions I am slowly learning about & seeing the even greater potentional in this very helpful "layer" added to our G-Suite. I also wanted to add that the tech support you get is 5-star- From just demoing the tool, to needing real-time support, their team has been extremely helpful!
Thanks Gmelius! Review collected by and hosted on G2.com.
The only downside I am seeing so far relates to the Email templates themselves- I would like the additional function to "sort" them for the team with a more user friendly generic sorting interface. I also would LOVE the ability to add a drop-down function into the variables, this would be fantasic! Review collected by and hosted on G2.com.
