What I like most about Gluu is the posibilities to document processes in the most fitting ways.

You could get inspired by predefined templates of APQC or you could create your very own landscape.

With some of Gluu's newest features, "custom fields" you are now able to ex. couple IT and processes way better than before, but as these fields are truly custom, you can define your own to fit your needs.

Our Gluu representative is a great sparring partner, she is great to identify our needs and recommends solution within Gluu, that takes care of these needs. Review collected by and hosted on G2.com.

Gluu is in constant devolping and listens to their customers. Most of what we disliked about Gluu have been taken care of, and have improved a ton over time.

Previously there have been som issues with the performance, been a bit on the slow side, and arrows in the editor having their own life. But these have been fixed and greatly improved. Review collected by and hosted on G2.com.

As a consultant working on end-to-end process optimization, I have used Gluu to visualize how process optimization would look when designing optimal process design(s). Linking data, documentation and systems into one overview enhances the ability to visualize and communicate the benefits in a seamless way. Review collected by and hosted on G2.com.

Nothing comes to mind. As I am a happy user. Review collected by and hosted on G2.com.

Gluu is incredibly user-friendly with an intuitive interface. Since we started using Gluu, our business processes have become much more transparent, and we use Gluu for everything from documentation and outset to optimization and overview of change impacts. Their customer support is excellent and works flawlessly with quick response times. Review collected by and hosted on G2.com.

It can be a bit slow, but Gluu has made a lot of improvement in 2024. Review collected by and hosted on G2.com.

One can design standard work processes and procedures and then run them to streamline daily operations. Review collected by and hosted on G2.com.

Not much—The Gluu team responds quickly to improvement suggestions that make business sense. Review collected by and hosted on G2.com.

What we enjoy most about Gluu are its collaboration features, which allow teams to comment, track progress, and stay aligned. The reporting functionalities provide valuable insights, making process management more transparent. Since implementing Gluu and centralizing our process documentation, we’ve significantly improved accessibility, especially in linking processes to systems and applications. Review collected by and hosted on G2.com.

We haven’t found yet anything major that we dislike about Gluu. Review collected by and hosted on G2.com.

Of course evertime you use a new tool it takes some time to get used to it. But GLUU makes it very easy.

The software is user friendly and straight forward. Within our company almost everyone is now using it, with great succes for our processes.

We managed to use it with implementing new processes or updating our current processes.

While using GLUU within our organization we had some amazing (and personal) help from GLUU's customer support.

If we ran into some issues we contacted GLUU and/or we had (multiple) meetings with them.

I now use it almost everyday and it has great value within our organization. Review collected by and hosted on G2.com.

So far no dislikes, GLUU has improved a lot over the past years.

It allready was a great product but it has improved more than we could have wished for. Review collected by and hosted on G2.com.

Gluu is a great tool. It's easy to navigate and create processes, and Gluu helps both users and process owners to deliver on the process and activities. Review collected by and hosted on G2.com.

At times I've been wondering why we should pay more for new features (that we didn't ask for) Review collected by and hosted on G2.com.

As an HR professional, GLUU is intuitive, easy to start working with, and self-explanatory Review collected by and hosted on G2.com.

It takes a short moment to realize, that its almost impossible to make mistakes in Gluu. Review collected by and hosted on G2.com.

Userfriendly software, great support when needed Review collected by and hosted on G2.com.

It took us som time to get the right setup. And like anything else it requiers you to really define what you need. Review collected by and hosted on G2.com.

I like the ease of creation for high level instructions. Gluu seem to focus on larger projects and the creation of work instructions for larger businesses. Review collected by and hosted on G2.com.

I wish Gluu integrated better with other platforms to create better day to day and low level work instructions. Review collected by and hosted on G2.com.