--- title: Glow Reviews meta_title: 'Glow Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 48 reviews by the users' company size, role or industry to find out how Glow works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 48 scale: '5' date_modified: '2026-08-10' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Glow Reviews **Vendor:** Glow **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.7/5.0 **Total Reviews:** 48 ## About Glow Hi. We’re Glow. Researchers of all capabilities use Glow to run market research surveys with real people around the world. Our mission is to reduce the risk in decision making by democratising access to market research on our easy to use research platform. Glow's advanced survey software captures quality human responses to power better products, services and experiences. The Glow platform makes it easy to create, share and deploy rich surveys to over 130m people in 90+ countries around the world, leading to better brands, products, services and experiences. The platform has a simple end to end survey workflow that accelerates data capture, analysis and the sharing of insights in branded data dashboards - both inside and outside your private, secure account. Glow's great for professionals running their own research projects (DIY), we've also got research experts on hand who can help quickly prepare surveys, source and capture quality responses, and let you know when it's ready to access. Brands that want customised brand health tracking use Glow to capture key marketing metrics over time. Other uses include testing creative, advertising, and product innovations - and segmenting target markets to maximise ROI. ## Glow Pros & Cons **What users like:** - Users appreciate the **ease of use** of Glow, which delivers intuitive and dependable functionality without overwhelming complexity. (12 reviews) - Users love Glow's **intuitive design** , making it effortless to use while delivering effective results for learning and productivity. (7 reviews) - Users value the **effortless usability** of Glow, appreciating its intuitive design and reliable results for daily tasks. (6 reviews) - Users love the **effortless usability** of Glow, appreciating its intuitive design and reliable results for productivity. (6 reviews) - Users enjoy the **easy setup** of Glow, enabling quick and hassle-free initiation of their learning and productivity journey. (5 reviews) - Setup Ease (5 reviews) - Feedback Management (4 reviews) - User Interface (4 reviews) - Users value the **responsive customer support** of Glow, highlighting quick resolutions and effective live chat assistance. (3 reviews) - Features (3 reviews) **What users dislike:** - Users find the **limited customization options** of Glow restrictive, wishing for more flexibility to suit their needs. (3 reviews) - Users feel Glow is **too expensive** and should offer a more affordable pricing option. (2 reviews) - Users feel that more **insufficient training** hampers their confidence and ability to fully utilize Glow's features. (2 reviews) - Users find a **lack of clarity** in Glow's features, making it hard for new users to navigate effectively. (2 reviews) - Users find the **learning curve steep** , with features lacking clarity and occasional slowdowns detracting from the experience. (2 reviews) - Limited Data Analysis (2 reviews) - Limited Flexibility (2 reviews) - Users face **poor customer support** , experiencing slow response times that hinder timely assistance with their queries. (2 reviews) - Users note the **poor reporting** capabilities, which require additional surveys for deeper insights, disrupting the experience. (2 reviews) - Users experience **slow performance** with Glow, as loading times and glitches occasionally interrupt their workflow. (2 reviews) - [View Glow pricing details and edition comparison](https://www.g2.com/products/glow/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A21%3A56+-0500&secure%5Bsession_id%5D=6276901b-0e43-4535-8322-c8f23469a7d0&secure%5Btoken%5D=245a5b6604a2970ce642db7c221985b24db3665d83c200aba31bb9bed2cfabcd&format=llm_user) ## Glow Integrations - [Quantum Workplace](https://www.g2.com/products/quantum-workplace/reviews) ## Glow Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **User Response Methods** - Survey - Video Snippets - Video Interview - Photo Submission - Text/Notes - Commenting/Notes **Data collection** - Custom Research Sources **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Participant Selection** - In-Store - Recruitment Pool - Single Sign On **Segment Trending** - Benchmarks **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Insights** - Analytics - Collaboration - Sorting - Visual Analytics **Analysis** - Custom Dashboards - Reports - Integrations **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Platform** - Search - User, Role, And Access Management - Mobile User Support - Collaboration - Compliance **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Additional Functionality** - User Journeys - Usability Testing - Engagement Tracking - For Mobile - A/B Testing - Search/Filter - AI Copilot - Data Visualization - API - Drag & Drop - Unmoderated Testing - Screen Activity Recording - Behavior Tracking - Software Testing Management - Performance Metrics - Customizable Questions - Heatmaps - Prototype Creation - Activity Dashboard - Customer Segmentation - Data Import/Export - Trend Analysis - User Research Analysis - Monitoring - Third-Party Integrations - For Websites - Issue Tracking - Collaboration Tools - Surveys & Feedback - Customizable Branding - User Management - Customizable Templates - Design Management - Multi-Language - Real-Time Data - Project Management - Customizable Fields - Moderated Usability Testing - Quantitative Metrics - Alerts/Notifications - Categorization/Grouping - Tagging - Conversion Rate Optimization - Reporting & Statistics - Video recording/Transcriptions - Customizable Categories - Annotations - Performance Testing - Benchmarking - Question Library - Customizable Reports - Projections - Survey/Poll Management - Assessment Management - Activity Tracking - Video Support - Demographic Data - Customer Experience Management - Workflow Management - Geotargeting - Access Controls/Permissions - Email Reminders - Audience Targeting **Agentic AI - Market Intelligence** - Cross-system Integration - Proactive Assistance ## Top Glow Alternatives - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews) - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,373 reviews) - [User Interviews](https://www.g2.com/products/user-interviews/reviews) - 4.6/5.0 (681 reviews)