Glow saves me time managing Wordpress maintenance requests each month. Combining a robust support ticketing system and maintenance reporting into one clear dashboard has been a game-changer for us. Long gone are the days of managing requests via email.

All of our support requests are now stored in one place and any updates are conveniently recorded against the respective client for reference.

Glow has all the features you would expect a Wordpress maintenance tool to have. The time-tracking feature has been particularly useful for us. As has the ability to provide reports to our clients. This feature has had a positive impact on helping to retain our maintenance clients.

Glow was easy to set up and our clients' sites were quickly added to the platform. We had a small issue while setting up which was quickly addressed by customer support.

Another positive of Glow is that they regularly add new features that enhance our maintenance offering to our clients.

I would highly recommend Glow to anybody maintaining Wordpress websites. Review collected by and hosted on G2.com.

I haven't experienced any downsides using Glow. It has all been positive so far. Review collected by and hosted on G2.com.

Glow simplifies managing multiple WordPress sites by bringing everything into one easy-to-use dashboard. It’s straightforward for both a management and client perspective. The built-in support ticketing is a great feature and saves valuable time and keeps support operations running smoothly. Review collected by and hosted on G2.com.

Nothing I dislike about Glow in its current state however as a relatively new SaaS there are definitely cool and new features that could be implemented to further push capabilities! I have raised suggestions and the team have been extremely proactive. Review collected by and hosted on G2.com.

Phil has been brilliant with customer service, and has responded to any issues I've had really fast and has been incredibly helpful in getting things looked at. He was also great with getting the implementation of all of our sites sorted.

I primarily use the platform to produce website maintenance reports for a number of clients monthly, bi-annually and annually, and Glow has made this process much simpler. It's very easy to use and incredibly user friendly. I have over 30 reports to produce, which used to be a manual process, but is now much simpler. Review collected by and hosted on G2.com.

To begin with, producing reports was quite glitchy, but after liaising with Phil, the issue seems to have disappeared! I would love to see some further customisation options. The only downside to the reports at the moment is the ability to add images as you can't do that currently within the reporting feature. Review collected by and hosted on G2.com.

Everyone is in one place, it's easy to implement and the customer support is great. Review collected by and hosted on G2.com.

Some of the integrations are limited i.e. backup provider options - but not a huge deal to change over. Review collected by and hosted on G2.com.

Support Ticket System for my clients to use is really good and really easy to implement into the wordpress dashboards, I really like the customer support that was given into the demo, Phil explained everything really clearly. Review collected by and hosted on G2.com.

Nothing it is an all round really good service, something I would definitely recommend to everybody Review collected by and hosted on G2.com.

Everything we have experienced in using Glow has been exvellent so far. It is an easy to use platform which has proved simple to implement. The wide range of features that can be customised per site makes it very flexible. Phil has been superb when it comes to support, he's been available for anything we've needed. Review collected by and hosted on G2.com.

Honestly, nothing. We have not found anything that we'd need different on the platform in our experience so far. Review collected by and hosted on G2.com.

- Ease of use

- Support

- Reports & customisability

- Roadmap Review collected by and hosted on G2.com.

I've not found anything to dislike so far. Review collected by and hosted on G2.com.

Fast, reliable, easy, supportive, accessible. Review collected by and hosted on G2.com.

I have not experienced any downsides to using Glow. Review collected by and hosted on G2.com.

The automated monthly report it creates for my clients. Review collected by and hosted on G2.com.

Honestly? There is nothing I dislike about it. Review collected by and hosted on G2.com.

Support is very responsive and helpful, solving issues on the same day (at the latest!). Loving that the software is constently improving for the better. Easy to use and integrate in our current process (making our process even better and faster so more profitable) Review collected by and hosted on G2.com.

A couple of bugs/issues (backups, ticket assignment) but support was very helpful and quick to sort. Review collected by and hosted on G2.com.