Verified User in Chemicals
UC
Verified User in Chemicals
Mid-Market (51-1000 emp.)
"Very helpful tool"
2.5/5
What do you like best about GlobalVision?

Docu-Proof by GlobalVision is a really useful tool for proofing labels & documents. Before Docu-Proof, all reviews had to be done by only a visual review, which is prone to errors. Docu-Proof allows us to do a character-by-character comparison and verify that the content matches. This is a great timesaver. Review collected by and hosted on G2.com.

What do you dislike about GlobalVision?

When we've had questions or issues regarding the software, at times we've been unable to get a satisfactory resolution. They try, but I feel like customer service/support after buying the product could be better. Review collected by and hosted on G2.com.

Response from Melissa Neverson of GlobalVision

Thank you for your review. We're very happy to hear about your positive experience using our Docuproof software.

We also appreciate your honest feedback regarding support. We would like to connect with you to get more details about what we could have done better. Please send us an email at support@globalvisioninc.com and we can schedule a call to discuss more.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"Re-installation of the same license"
5/5
What do you like best about GlobalVision?

Easy to communicate to the Global Vision people, multiple way of access, softwares easy to navigate, user friendly Review collected by and hosted on G2.com.

What do you dislike about GlobalVision?

There is nothing to dislike. All is very good. Review collected by and hosted on G2.com.

Response from Susan Proper of GlobalVision

Thanks so much for your positive feedback on our tools!

Mark S.
MS
Mark S.
QC Proofreader
Printing
Enterprise (> 1000 emp.)
"ArtProof at its Best"
4.5/5
What do you like best about GlobalVision?

ArtProof does a great job of picking up tiny differences in the documents I run through the program. This tool saves me a lot of time doing toggle checks (where I might miss stuff). Review collected by and hosted on G2.com.

What do you dislike about GlobalVision?

Sometimes the program crashes when I handle large documents (many page count). Review collected by and hosted on G2.com.

Response from Melissa Neverson of GlobalVision

Hi Mark, thanks for your review of our ArtProof software. Your feedback is greatly appreciated. To learn more about our latest release, or if you're interested in tips and tricks to enhance your current software, please contact us at support@globalvisioninc.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"Review of Global Vision Proofreading System"
4/5
What do you like best about GlobalVision?

I like the user-friendliness of the Proofware and ScanProof applications. Its FAQ link has a wealth of information on the use of the system for our users. Their customer support offers great and prompt service. Review collected by and hosted on G2.com.

What do you dislike about GlobalVision?

The common feedback from our users is the Proofware System's use of Java. Our users always have issues whenever they load a new Java version. Review collected by and hosted on G2.com.

Response from Melissa Neverson of GlobalVision

Thanks for leaving us a review! Your feedback is very helpful.

We also appreciate your comment regarding Java. The good news is that we will be replacing Java with HTML5 later this year - please stay tuned!

For more information, you can always reach us at support@globalvisioninc.com and a technician will be happy to answer your questions.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"Easy!"
4/5
What do you like best about GlobalVision?

I like how the set up was easy and able to be validated by the company and that we didn't have to spend the resources to do so. Review collected by and hosted on G2.com.

What do you dislike about GlobalVision?

I do not like that we are not able to do scans back to back and generate a report detailing several pages at once. Review collected by and hosted on G2.com.

Response from Melissa Neverson of GlobalVision

Thanks for sharing your feedback with us. If you would like some tips and tricks on how to enhance the scanning process, please contact us at support@globalvisioninc.com.

Bob M.
BM
Bob M.
Creative Service Manager - Macedon
Enterprise (> 1000 emp.)
"Limited through demos"
3.5/5
What do you like best about GlobalVision?

Automated reviews through Esko workflows as well the ability to check a variety of elements inside the artwork such as UPC, text, art elements, etc. Review collected by and hosted on G2.com.

What do you dislike about GlobalVision?

I haven't seen enough to comment on dislikes yet. It looks quite good from what I've seen. Review collected by and hosted on G2.com.

Response from Melissa Neverson of GlobalVision

Hi Bob,

Thanks for taking the time to leave us a review. Glad to hear you're enjoying our product.

MM
Mike M.
Process Engineer
Enterprise (> 1000 emp.)
"My experience with GlobalVision"
1.5/5
What do you like best about GlobalVision?

It is a very good system for catching defects. It is reliable and consistent Review collected by and hosted on G2.com.

What do you dislike about GlobalVision?

It is a lengthy process to scan all of the print. We have many presses and the machine cannot keep up. It is very sensitive with how you set up a job or it wont work correctly. need experienced operator. Review collected by and hosted on G2.com.

Response from Melissa Neverson of GlobalVision

Hi Mike,

Thanks for stopping by and leaving us some feedback. If you would like to get some tips and best practices on scanning, a member of our Client Services team would be happy to speak with you.

You can contact us directly at support@globalvisioninc.com if you would like to connect with us.

Kyle E.
KE
Kyle E.
Graphic Specialist
Printing
Enterprise (> 1000 emp.)
"The pay per click option lost your business"
3/5
What do you like best about GlobalVision?

Comparison tools works relatively well. Review collected by and hosted on G2.com.

What do you dislike about GlobalVision?

The new pay per click option is really stupid. How do you test it? What if you get a rogue employee? Not a good feature. Review collected by and hosted on G2.com.

Saurabh S.
SS
Saurabh S.
Technical Consultant
Medical Devices
Enterprise (> 1000 emp.)
"Great tool"
4/5
What do you like best about GlobalVision?

Docu-proof software is easy to install and manage throughout the software life cycle. Easy to use and compare files and it supports multiple different formats. Review collected by and hosted on G2.com.

What do you dislike about GlobalVision?

Need to restart Globalvision service every time when we perform any maintenance activity on a database server. Review collected by and hosted on G2.com.

Response from Melissa Neverson of GlobalVision

Hi Saurabh, thanks for taking the time to leave a review. So glad to hear that you enjoy using our Docu-proof software!

Verified User in Medical Devices
AM
Verified User in Medical Devices
Enterprise (> 1000 emp.)
"Global Vision has greatly improved our processes."
5/5
What do you like best about GlobalVision?

I really like having the ability to compare pixels and text, even if the documents are different sizes. Review collected by and hosted on G2.com.

What do you dislike about GlobalVision?

The only thing I dislike is having to manage the sensitivity. Sometimes I get false positives when the sensitivity is too high. Review collected by and hosted on G2.com.

Response from Melissa Neverson of GlobalVision

Thanks for leaving us a review. We really appreciate your feedback.

Our Support Technicians are here to help with any questions you have. To learn more about managing sensitivity levels to reduce false positives, please contact us at support@globalvisioninc.com.