Verified User in Graphic Design
CG
Verified User in Graphic Design
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Fantastic company for graphic inspection products"
5/5
What do you like best about GlobalVision?

Flexibility, simplicity and the speed of applications. Additionally they're a great partner for prepress and packaging production industry Review collected by and hosted on G2.com.

What do you dislike about GlobalVision?

Nothing, they're sharp, keen and success oriented - keep going Review collected by and hosted on G2.com.

VG
Veronica G.
Enterprise (> 1000 emp.)
"Global Vision: Outstanding Service/Support/Product"
5/5
What do you like best about GlobalVision?

Quality of product, services, training. Review collected by and hosted on G2.com.

What do you dislike about GlobalVision?

That we did not contact Global V sooner. Review collected by and hosted on G2.com.

Lyndra N.
LN
Lyndra N.
Fire & Rain Proofreader for On-Packaging at Mead Johnson Nutrition
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Global Vision has wonderful customer support!"
5/5
What do you like best about GlobalVision?

I really appreciated the WebEx format for technical support with Wade Alleyne of Global Vision. I’m not a novice with technology, but after reaching a point of frustration he “virtually” spent quite a bit of time with me and controlling my computer. With his expertise, he discovered that it wasn’t actually a mistake on my part! I just didn’t have enough memory to run the application. He stayed in the WebEx long enough for me to bring my superior into my office where he literally showed her how more memory and explained how an upgrade would not only make my work more efficient but would benefit our company. His recommendation was very effective. Thank you, Global Vision, for your great customer support… especially your outstanding support technician, Wade Alleyne!

Review collected by and hosted on G2.com.

What do you dislike about GlobalVision?

Occasionally, when I refresh to compare page two of a document the application will freeze up. If I restart the application and begin with comparing page two, then I don't have the problem anymore. Review collected by and hosted on G2.com.

MS
Mark S.
Mid-Market (51-1000 emp.)
"Global Vision 5.0 Overview"
4.5/5
What do you like best about GlobalVision?

Global Vision took the time the other day to go over with my team the features of the upcoming latest version of their product. The presentation was quite thorough and detailed. I look forward to using this updated (and improved) comparison tool. Review collected by and hosted on G2.com.

What do you dislike about GlobalVision?

Would have liked a copy of the presentation (PowerPoint?), but it's not mission critical. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
EP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"Excellent Support Team"
5/5
What do you like best about GlobalVision?

Global Vision support is extremely responsive to ensuring customers receive everything they need to get the most out of their product. The training, support and communication is top tier. The response time is quick and they work to find resolutions that work for each scenario you throw at them. It's also nice that the sales contact continues to ensure the account is serviced. He knows the product and adapts presentations to the relevant components. Review collected by and hosted on G2.com.

What do you dislike about GlobalVision?

The cost for this product is very high for software with a limited purpose, however, when you factor in the risk and cost of errors, it's understandable. Review collected by and hosted on G2.com.

AG
Angela G.
Enterprise (> 1000 emp.)
"Training and user functions."
4.5/5
What do you like best about GlobalVision?

They system is user friendly and easily accessible. Review collected by and hosted on G2.com.

What do you dislike about GlobalVision?

I actually do not have any dislikes about the system. Review collected by and hosted on G2.com.

WB
William B.
Manager, Global Labeling and Graphics
Biotechnology
Enterprise (> 1000 emp.)
"I have been a satisfied user of GlobalVision products for almost 15 years."
4.5/5
What do you like best about GlobalVision?

GlobalVision does its best to make products that are robust and user-friendly at the same time. The interfaces are intuitive and a lot of the hard work is managed behind the scenes. I have used other systems and have researched most or all of the systems available. While there may be a few specific functions that another may have an edge on, GlobalVision offerings are the most well-rounded and usable that I have seen. Especially for Life Sciences labeling (artwork), such as Pharma, Biologics, & Med Device -- having a technology assist is not merely helpful, it is critical. Review collected by and hosted on G2.com.

What do you dislike about GlobalVision?

There is not anything really that I can say I dislike. For things that could function even better, GlobalVision has always been open and responsive. The majority of my suggestions have been added into patches, or were already on their list for future improvements. Review collected by and hosted on G2.com.

Response from Melissa Neverson of GlobalVision

Hi William,

We're so happy to hear all the ways in which GlobalVision has added value to your organization. Our customer's suggestions are very important to us. We encourage you to continue reaching out to us with your valued feedback.

CB
Cory B.
Regulatory Technician
Pharmaceuticals
Small-Business (50 or fewer emp.)
"Accurate, precise, and efficient for label inspections"
4/5
What do you like best about GlobalVision?

The software is a critical part of our inspection process. It provides what is expected upon using it by minimizing human inspection errors, improved efficiency, and customizable inspection reports that fits the situation. Review collected by and hosted on G2.com.

What do you dislike about GlobalVision?

The software may be very precise, but accuracy tends to give a few false positives when pushing the software to the limit; i.e., 10,000 word-count pharmaceutical insert comparisons. Review collected by and hosted on G2.com.

Response from Melissa Neverson of GlobalVision

Hi Cory,

Thanks for the great review. We're very happy to hear that you've found value in our software, and that it's making a difference in your organization. A member of our Client Services team would be happy to contact you with some tips and best practices for dealing with false positives.

If you would like to schedule a call, please email us directly at support@globalvisioninc.com.

Verified User in Graphic Design
UG
Verified User in Graphic Design
Mid-Market (51-1000 emp.)
"Review of Global Vision products ArtProof and Docu-Proof"
5/5
What do you like best about GlobalVision?

With both ArtProof and Docu-Proof, we have increased our accuracy greatly and have found the time we spend proofreading to be a fraction of that we spent without them. Review collected by and hosted on G2.com.

What do you dislike about GlobalVision?

We have had some features in ArtProof and Docu-Proof that we depended on that have been eliminated in recent upgrades. We understand that Global Vision is trying to accommodate various needs of many customers but the fact remains that we are paying the same fees for fewer features.

All that I wrote about above; the time saved and comfort level gained with these software's is true but do have to spend more time proofreading with the loss of certain features. We can adapt to the step backwards but perhaps our fee should reflect the loss of the features. I would be happy to explain in detail if desired.

Also, even though we have been constant customers for several years, There is a mix yearly concerning our user license that makes us lose time because we have to call the IT department to solve the problem. I would love the subscription renewal process to be more smooth. Review collected by and hosted on G2.com.

Lindsey H.
LH
Lindsey H.
Copywriter & Proofreader
Marketing and Advertising
Small-Business (50 or fewer emp.)
"GlobalVision products have been a life-saver."
5/5
What do you like best about GlobalVision?

GlobalVision software helps us have peace of mind when we are working on projects. It's so nice to have software that can act as another layer of protection to make sure projects are done correctly and without errors. Review collected by and hosted on G2.com.

What do you dislike about GlobalVision?

The software can be slow, depending on the size of the files we are using. There is also a somewhat steep learning curve, but overall the software is very user-intuitive. Review collected by and hosted on G2.com.

Response from Melissa Neverson of GlobalVision

Hi Lindsey,

Thanks for the great feedback! We're very happy to hear that our software has made a positive difference in your organization.

If you ever need help with technical questions or want to get some refresher training, our Client Services team is always here to help.

Feel free to contact us directly at support@globalvisioninc.com if you need any assistance.