RG
Rafael G.
Small-Business (50 or fewer emp.)
"Translation Manager Review"
3/5
What do you like best about GlobalLink?

I like the flexibility of these products. There are many options and ways to get to different features from different screens. Review collected by and hosted on G2.com.

What do you dislike about GlobalLink?

Stability is always an issue when connecting with heavy protected servers and internal networks. Review collected by and hosted on G2.com.

What problems is GlobalLink solving and how is that benefiting you?

Project management Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
"Robust powerful features, easy to use & great visual context from an AI first translation solution"
5/5
What do you like best about GlobalLink?

Great for enterprise users with large use cases and 1000s of requests, as well as those within the business with ad hoc needs who only need to occasionally use the platform with more entry level iterations of the product that you can grow from over time.

Well thought out UI design and different user journeys based on your specific user roles to enable anything from an easy self service request to more complex workflows leveraging multiple vendors and steps in the process where each step is captured as a data point that can be reported on to allow ongoing refinement of an enterprise solution.

You can easily translate any type of material - be it videos, websites, and documents, with critical visual context, getting AI power assistance through the process with the ability to easily add human in the loop translation, editing or review as needed to enable continued learned by the system.

Numerous out of the box connectors to most common CMS, PIM, CRM platforms etc, including the latest headless platforms disrupting the market, and and easy to implement given how robust the connectors are at this point.

Few different customer service options ranging from a new help centre with easy bite sized videos, to more standardized ticket support and dedicated account teams we can really speak to.

The product keeps innovating over time and you can really see the continued investment in both the product as well as the teams you interact with based on their long tenure with the company. Review collected by and hosted on G2.com.

What do you dislike about GlobalLink?

The biggest challenge is always the internal education of the tools of what they can do and what they can't in terms of software can't solve every problem. Review collected by and hosted on G2.com.

What problems is GlobalLink solving and how is that benefiting you?

Before GlobalLink everything was managed manually, which was costly and added huge overheads internally to all teams that touched translation of content. We now have fully automated workflows to manage the process end to end, leveraging AI in the process where it makes sense and dramatically cutting time to market and enabling us to reinvest cost savings to do far more with the budgets we have. Through the tooling it also enables us to monitor quality and KPIs to ensure we can deliver to a high standard and continue to learn and refine our processes. Review collected by and hosted on G2.com.

PV
Patty V.
Mid-Market (51-1000 emp.)
"On a learning journal"
3/5
What do you like best about GlobalLink?

The detail process workflows that clearly show the steps Review collected by and hosted on G2.com.

What do you dislike about GlobalLink?

There much to learn to think of any dislikes at this time. Review collected by and hosted on G2.com.

What problems is GlobalLink solving and how is that benefiting you?

We are looking to get assistance with web and material translation. Review collected by and hosted on G2.com.

David M.
DM
David M.
SVP, Emerging Market Banking
Enterprise (> 1000 emp.)
"Learning about how tech and AI can supercharge our localization."
4.5/5
What do you like best about GlobalLink?

Powerful technology that gives confidence you can enable multilingual content in the right way. Review collected by and hosted on G2.com.

What do you dislike about GlobalLink?

Not always easy to integrate into processes. Review collected by and hosted on G2.com.

What problems is GlobalLink solving and how is that benefiting you?

Being able to expertly localize and translate content. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Enterprise (> 1000 emp.)
"Gain Efficiencies and Oversight"
4.5/5
What do you like best about GlobalLink?

For me, the most important thing is to be able to gain oversight into what my company is doing when it comes to translations. Each function works in their own way and GlobalLink will help get us where we need to be. Review collected by and hosted on G2.com.

What do you dislike about GlobalLink?

I haven't seen any down sides at this juncture. Review collected by and hosted on G2.com.

What problems is GlobalLink solving and how is that benefiting you?

Oversight into work being done, a central way to track quality, more insight into cost Review collected by and hosted on G2.com.

JP
jeffrey p.
Small-Business (50 or fewer emp.)
"Short Report"
5/5
What do you like best about GlobalLink?

It is an ease of use and its completeness as a suite of products Review collected by and hosted on G2.com.

What do you dislike about GlobalLink?

I really have no dislikes with with this product Review collected by and hosted on G2.com.

What problems is GlobalLink solving and how is that benefiting you?

predictive ai in the marketing sense Review collected by and hosted on G2.com.

DC
Dania C.
Translation Manager
Mid-Market (51-1000 emp.)
"Great conference for networking and learning about new technology and solutions"
5/5
What do you like best about GlobalLink?

I love the presentations and the presenters being from TransPerfect and internal customers as well. Review collected by and hosted on G2.com.

What do you dislike about GlobalLink?

Usually nothing, but this time is the freezing venues. Review collected by and hosted on G2.com.

What problems is GlobalLink solving and how is that benefiting you?

Speed and time saving Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Review by Carla"
4/5
What do you like best about GlobalLink?

The dashboards and insight into our projects is amazing. The level of detail and visibility far exceeds that of our old vendor. Our project manager has been a great resource and very responsive. Review collected by and hosted on G2.com.

What do you dislike about GlobalLink?

Still learning, so don't have anything to add for now. Review collected by and hosted on G2.com.

What problems is GlobalLink solving and how is that benefiting you?

Consolidating our translations into a single vendor. Supporting our AEM Guides connector for our TechPubs department. Reducing overall costs Review collected by and hosted on G2.com.

LT
Long T.
Clinical Translation Services Team Lead
Small-Business (50 or fewer emp.)
"Powerful, flexible, scalable, and customizable translation management platform"
4.5/5
What do you like best about GlobalLink?

Powerful and easy to use end to end translaiton management platform that can manage the translaiton requests in large scale;

Customizeble projects and workflows that can meet various business needes;

Ability to integrate with or connect to other business platforms, which reduce the manual repetitive work and increase productivity;

Excellent and timely customer supports to solve any issues during daily operations. Review collected by and hosted on G2.com.

What do you dislike about GlobalLink?

Would expect more features to be added, such as GenAI integration, track-changes features, parallel review features, AI solution and dedicated workflow for dead image translations, automatic due date setting as per predefined rules. Review collected by and hosted on G2.com.

What problems is GlobalLink solving and how is that benefiting you?

Automatic translation management solution for drug registration purpose for multinational pharma company Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
"GlobalLink meets our needs"
5/5
What do you like best about GlobalLink?

The product offerings and the ability to choose what works best for different applications. It's easy to use and integrates well with our systems. Review collected by and hosted on G2.com.

What do you dislike about GlobalLink?

The time it takes to resolve some of our issues. Review collected by and hosted on G2.com.

What problems is GlobalLink solving and how is that benefiting you?

GlobalLink translation management has allowed us to streamline and speed up our global translations by having everything in one place. Review collected by and hosted on G2.com.