--- title: Global Relay Reviews meta\_title: 'Global Relay Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 16 reviews by the users' company size, role or industry to find out how Global Relay works for a business like yours. aggregate\_rating: rating\_value: 3.7 review\_count: 16 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Global Relay Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Global Relay but has limited features. Are you part of the Global Relay team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Global Relay is the leading provider of fully compliant, cloud electronic communications archiving, messaging, supervision, and eDiscovery solutions for the global financial sector and other highly regulated industries. Founded in 1999, Global Relay delivers services to customers across 90 countries. Global Relay combines two decades’ worth of communications archiving and supervision experience, building a rock-solid foundation for compliant communications from a mobile app for seamless collaboration, data connectors to capture business communications from any channel, a powerful cloud archive to meet recordkeeping requirements, and proactive surveillance tools to proactively supervise it all. And with 24/7, white-glove customer support for all of these solutions, Global Relay’s integrated compliance solutions enable regulated organizations worldwide to meet collaboration, privacy, and security requirements. * * * Seller [Global Relay](https://www.g2.com/sellers/global-relay) Discussions [Global Relay Community](https://www.g2.com/products/global-relay/discuss) Overview by Magdalena Strzyczkowska Show More ## Pricing Pricing provided by Global Relay. ### Global Relay App Contact Us ### Global Relay Archive Contact Us [ View More Pricing Information ](https://www.g2.com/products/global-relay/pricing) ## Top-Rated Alternatives [ ![Yext](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yext") Yext 4.4/5(1,124) ](https://www.g2.com/products/yext/reviews) [ ![Gryphon ONE](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gryphon ONE") Gryphon ONE 4.2/5(442) ](https://www.g2.com/products/gryphon-one/reviews) [ ![CrashPlan Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CrashPlan Platform") CrashPlan Platform 4.9/5(270) ](https://www.g2.com/products/crashplan-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/global-relay/competitors/alternatives) ## User Insights Average based on 16 real user reviews. [Log in to unlock pricing and user insights](/login) ![Douglas H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Douglas H.") DH Douglas H. Executive Vice President of IT Infrastructure Enterprise (\> 1000 emp.) 5/7/2026 "Spent 12 months trying to cancel, they auto renewed half-way through navigating cancellation steps." 0.5/5 What do you like best about Global Relay? Used to be a good archive for our email solutions in 2020. Cancellation process would make me not go with the vendor again. Review collected by and hosted on G2.com. What do you dislike about Global Relay? That we tried to cancel the services for 6 months before we got auto renewed again and it took 18 months to cancel something that was not in use. Review collected by and hosted on G2.com. What problems is Global Relay solving and how is that benefiting you? Helped as an email backup for a small company. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sandeep K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandeep K.") SK Sandeep K. senior software engineer Enterprise (\> 1000 emp.) 10/30/2024 "Global Relay made our job easy by archiving our emails" 5/5 What do you like best about Global Relay? We receive thousands of emails from regulators, and its robust compliance features make archiving effortless. Moreover, I like the particularly impressive powerful search and analytics capabilities. They enable quick retrieval and detailed analysis of archived data. The product support is excellent. Review collected by and hosted on G2.com. What do you dislike about Global Relay? It seemed excessive for basic archiving without compliance-heavy requirements. It should offer modular plug-and-play features. I found the initial onboarding somewhat complex, and there is a steep learning curve. Review collected by and hosted on G2.com. What problems is Global Relay solving and how is that benefiting you? We receive numerous compliance emails from the SEC and FINRA. Their robust compliance and archiving tools make it easy to store, track, and retrieve communications. For regular audits and internal analysis, we can effortlessly fetch emails from a specified date range and work with that information. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 10/14/2024 "Handy and easy to use" 3.5/5 What do you like best about Global Relay? Its exceptional ability to provide secure and compliant communication solutions. Its robust archiving and data retention capabilities give us the confidence that we are always in line with regulatory requirements, which is especially crucial in today's fast-paced business environment. Review collected by and hosted on G2.com. What do you dislike about Global Relay? It can feel a bit outdated and not as intuitive as some modern platforms, which sometimes makes navigating through large amounts of data less efficient. Review collected by and hosted on G2.com. What problems is Global Relay solving and how is that benefiting you? By centralizing and storing communications across multiple channels—from email to instant messaging—it helps us meet regulatory requirements effortlessly, while also making audits and e-discovery processes much more efficient. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") IH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 10/25/2024 "Good product" 5/5 What do you like best about Global Relay? Very detailed information about cutting edge technologies helping drive informed decisions across the industry Review collected by and hosted on G2.com. What do you dislike about Global Relay? I only wish G2 regularly updated its reviews maybe through outreach. They can often times be outdated Review collected by and hosted on G2.com. What problems is Global Relay solving and how is that benefiting you? It helps me to understand options available when communicating with teams Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") UL Verified User in Legal Services Small-Business (50 or fewer emp.) 10/15/2024 "Efficient" 5/5 What do you like best about Global Relay? I like the ease of use best about Global Relay Review collected by and hosted on G2.com. What do you dislike about Global Relay? I dislike that Global Relay is not widely marketed. Review collected by and hosted on G2.com. What problems is Global Relay solving and how is that benefiting you? Keeping in touch internationally Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Mid-Market (51-1000 emp.) 10/25/2023 "Global Relay has made email and social media archiving a snap" 5/5 What do you like best about Global Relay? The Global Relay support staff worked alongside our team during the initial transition to their archiving platform. They were able to pull all of our Hosted Exchange data into the archive with minimal impact on my staff's time. We have found their user interface intuitive and easy to use, even for our less tech-savvy management personnel. As an agency bound by retention schedules and archiving of data, what seemed like an insurmountable task was made possible by Global Relay. Additionally, the Global Relay customer support team has been helpful and easy to work with the few times we have needed assistance since implementation. Review collected by and hosted on G2.com. What do you dislike about Global Relay? I cannot think of any way in which Global Relay is least helpful. The only downfall we encountered was when, due to a court order, some of the email records which has been archived by Global Relay needed to be purged by the Global Relay staff and was not a task we could perform ourselves. (This is understandable but an inconvenience.) Review collected by and hosted on G2.com. What problems is Global Relay solving and how is that benefiting you? We currently use their email, social media, and website archiving services. We are an agency that is open to public records requests, and as such we have data archiving and retention schedules in place to ensure all requests can be handled according to law. Global Relay has allowed us to turn manual, time-intensive processes into something manageable and relatively quick. Additionally, we are able to provide HR and Legal access to the information they need so they do not have to contact IT every time they want a search performed. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 5/1/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Dr. Pavitra N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Pavitra N.") DN Dr. Pavitra N. Clinical Documentation Specialist (Gastroenterology) Mid-Market (51-1000 emp.) 1/9/2024 "Global relay - Secure monitoring of emails." 3.5/5 What do you like best about Global Relay? Global relay has an efficient way to monitor the emails. The features are relatively easy to use. The best part is that it can access to outlook and can be used on the mobile phones as well. The software is User-friendly. Review collected by and hosted on G2.com. What do you dislike about Global Relay? The cost is the only thing that I find is a bit high for small scale start ups. Review collected by and hosted on G2.com. What problems is Global Relay solving and how is that benefiting you? Security for email monitoring. It has made the work easier and has been timesaving. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Enterprise (\> 1000 emp.) 12/16/2023 "Best tool for robust compliance and for email archive solution" 4/5 What do you like best about Global Relay? Global relay is best for secure email archiving for compliance purpose which also supports scalability. It does have a very user friendly implementation process along with excellent on demand customer support service It also have regular security patches with compliance enhancement. Global relay also supports integration with Microsoft office 365 journaling. Review collected by and hosted on G2.com. What do you dislike about Global Relay? The cost can be relatively high for small scale companies. Due to its comprehensive features and compliance standard this comes with a deep learning curve for the IT adminstrators. Frequent updates makes challenging for admins to test and deploy it to keep up with the new changes. Review collected by and hosted on G2.com. What problems is Global Relay solving and how is that benefiting you? Journaling solution for enterprise wide email preservation for compliance purpose l. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![OM B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OM B.") OB OM B. Recruiter Enterprise (\> 1000 emp.) 10/2/2022 "Global Relay- The electric message service" 5/5 What do you like best about Global Relay? Ensures we have the right tool to effectively meet our supervision requirements. Tool meets our requirements and it is quite user-friendly. There is always room for enhancement so hence the 9 out of 10 stars Review collected by and hosted on G2.com. What do you dislike about Global Relay? No easy way to automate realignments when monitoring staff or accounts, They also put data as hostage Review collected by and hosted on G2.com. What problems is Global Relay solving and how is that benefiting you? It helps us to arrange our daily biz activities, saves Times and helps in sophisticated tasks Review collected by and hosted on G2.com. Show More 10/2/2023 Validated ReviewerIncentivizedSource: G2 invite JE John E. Managing Member 8/4/2022 "Outrageous cost for downloads effectively holding your data hostage." 0/5 What do you like best about Global Relay? Initially lower cost than others in this category Review collected by and hosted on G2.com. What do you dislike about Global Relay? They hold your data hostage when canceling services. They invoiced me $35k to download my archives. Horrendous cost for a single advisor practice. SEC/FINRA regs require archives retention for 6+ years so few options. They offered continued service to meet SEC regs for a lump-sum $15k. Review collected by and hosted on G2.com. What problems is Global Relay solving and how is that benefiting you? SEC/FINRA regs require archiving of all electronic client communication Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Options Pricing provided by Global Relay. ### Global Relay App Contact Us ### Global Relay Archive Contact Us ### Global Relay Connectors Contact Us [ View More Pricing Information ](https://www.g2.com/products/global-relay/pricing) Global Relay Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1a12499a0ad7795ae042f98288a93d8c/microsoft-teams-archiving-tool.png "Product Avatar Image") Microsoft Teams Archiving Tool 4.3/5(11) [ Compare Now ](https://www.g2.com/compare/global-relay-vs-microsoft-teams-archiving-tool) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c4d4a1bf1f218d497f009c2c47633d26/google-vault.png "Product Avatar Image") Google Vault 4.3/5(48) [ Compare Now ](https://www.g2.com/compare/global-relay-vs-google-vault) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b28af83df202d8e187213c7837cece0e/proofpoint-proofpoint-enterprise-archive.jpg "Product Avatar Image") Proofpoint Enterprise Archive 4/5(12) [ Compare Now ](https://www.g2.com/compare/global-relay-vs-proofpoint-proofpoint-enterprise-archive) ##### Categories on G2 [Digital Communications Governance](https://www.g2.com/categories/digital-communications-governance)[Enterprise Information Archiving](https://www.g2.com/categories/enterprise-information-archiving) ##### Explore More [Most reliable MDR software for IT companies](https://www.g2.com/discussions/most-reliable-mdr-software-for-it-companies-which-one-do-you-recommend)[Which HCM software integrates with recruiting tools?](https://www.g2.com/discussions/which-hcm-software-integrates-with-recruiting-tools)[Is MobaXTerm worth it as a terminal emulator for a Windows-based systems administrator, or does PuTTY cover SSH and remote administration needs well enough without the extra setup?](https://www.g2.com/discussions/is-mobaxterm-worth-it-as-a-terminal-emulator-for-a-windows-based-systems-administrator-or-does-putty-cover-ssh-and-remote-administration-needs-well-enough-without-the-extra-setup) [Which C/C++ integrated development environments (IDEs) run smoothly on moderate hardware without excessive memory consumption during compilation?](https://www.g2.com/discussions/which-c-c-integrated-development-environments-ides-run-smoothly-on-moderate-hardware-without-excessive-memory-consumption-during-compilation)[Is Purple worth it as a visitor behavior intelligence platform for a multi-location retail or hospitality business, or does Bloom Intelligence cover the same foot traffic reporting with simpler deployment?](https://www.g2.com/discussions/is-purple-worth-it-as-a-visitor-behavior-intelligence-platform-for-a-multi-location-retail-or-hospitality-business-or-does-bloom-intelligence-cover-the-same-foot-traffic-reporting-with-simpler-deployment%20)[ai writing platforms](https://www.g2.com/discussions/best-ai-writing-platforms) [Show MoreShow Less](javascript:void(0);)