Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"This company is nightmare to cancel service with."
0/5
What do you like best about Global Relay?

Nothing. I've been forced to use this to monitor my own email for a one man financial services company for compliance purposes, which made it utterly useless to me. Review collected by and hosted on G2.com.

What do you dislike about Global Relay?

Now that I've shut the business down, they auto-renew a yearly contract and continue to charge me monthly. It's like a gym membership that is a never ending loop to end. I would highly recommend any service provider over Global Relay that has even an inkling of customer service. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Global Relay"
4/5
What do you like best about Global Relay?

Very easy to use product. I had had some experience with other products and I found Global Relay to be the best Review collected by and hosted on G2.com.

What do you dislike about Global Relay?

There is really nothing that I dislike about Global Relay. There are times that I recieve messages and it doesnt seem like I have been notified but I think thats on me Review collected by and hosted on G2.com.

SM
Shyamal M.
trainee analyst
Enterprise (> 1000 emp.)
"Review for Global Relay"
4/5
What do you like best about Global Relay?

Amazing software for monitoring emails.it has automated retention rules and help to fulfil archiving requirements. Global Relay can access to outlook, mobile and web. provide more option to protect emails. such as eDiscovery, Case Management, Audit, visualization, Facet-based filters and etc. Review collected by and hosted on G2.com.

What do you dislike about Global Relay?

There is nothing to say bad about this product cost is a little bit high. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Global Relay review"
5/5
What do you like best about Global Relay?

Global Relay is the absolute best email monitoring software on the market. As a Data Analyst at a financial compliance company, I worked with well over a dozen different content management systems to monitor electronic communications, and Global Relay was by far the most efficient in terms of narrowing search results, load time, ease of scrolling, and interface. Review collected by and hosted on G2.com.

What do you dislike about Global Relay?

Sometimes the default font in certain emails -- Courier New -- was very hard on the eyes. Additionally, Smarsh (a competitor) is superior in setting up a proximity set. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Great retention tool"
5/5
What do you like best about Global Relay?

The best feature of global relay is its automation of retention rules Review collected by and hosted on G2.com.

What do you dislike about Global Relay?

We did not used the system long enough to know of any dislikes Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"FINRA Compliant"
5/5
What do you like best about Global Relay?

Helps us meet archiving requirements for FINRA Review collected by and hosted on G2.com.

What do you dislike about Global Relay?

The cost is excessive for our small firm. Review collected by and hosted on G2.com.