--- title: Global Relay Reviews meta\_title: 'Global Relay Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 16 reviews by the users' company size, role or industry to find out how Global Relay works for a business like yours. aggregate\_rating: rating\_value: 3.7 review\_count: 16 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Global Relay Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Global Relay but has limited features. Are you part of the Global Relay team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Global Relay is the leading provider of fully compliant, cloud electronic communications archiving, messaging, supervision, and eDiscovery solutions for the global financial sector and other highly regulated industries. Founded in 1999, Global Relay delivers services to customers across 90 countries. Global Relay combines two decades’ worth of communications archiving and supervision experience, building a rock-solid foundation for compliant communications from a mobile app for seamless collaboration, data connectors to capture business communications from any channel, a powerful cloud archive to meet recordkeeping requirements, and proactive surveillance tools to proactively supervise it all. And with 24/7, white-glove customer support for all of these solutions, Global Relay’s integrated compliance solutions enable regulated organizations worldwide to meet collaboration, privacy, and security requirements. * * * Seller [Global Relay](https://www.g2.com/sellers/global-relay) Discussions [Global Relay Community](https://www.g2.com/products/global-relay/discuss) Overview by Magdalena Strzyczkowska Show More ## Pricing Pricing provided by Global Relay. ### Global Relay App Contact Us ### Global Relay Archive Contact Us [ View More Pricing Information ](https://www.g2.com/products/global-relay/pricing) ## Top-Rated Alternatives [ ![Yext](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yext") Yext 4.4/5(1,124) ](https://www.g2.com/products/yext/reviews) [ ![Gryphon ONE](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gryphon ONE") Gryphon ONE 4.2/5(442) ](https://www.g2.com/products/gryphon-one/reviews) [ ![CrashPlan Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CrashPlan Platform") CrashPlan Platform 4.9/5(270) ](https://www.g2.com/products/crashplan-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/global-relay/competitors/alternatives) ## User Insights Average based on 16 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Small-Business (50 or fewer emp.) 5/6/2020 "This company is nightmare to cancel service with." 0/5 What do you like best about Global Relay? Nothing. I've been forced to use this to monitor my own email for a one man financial services company for compliance purposes, which made it utterly useless to me. Review collected by and hosted on G2.com. What do you dislike about Global Relay? Now that I've shut the business down, they auto-renew a yearly contract and continue to charge me monthly. It's like a gym membership that is a never ending loop to end. I would highly recommend any service provider over Global Relay that has even an inkling of customer service. Review collected by and hosted on G2.com. Recommendations to others considering Global Relay: careful what you sign up for! Review collected by and hosted on G2.com. What problems is Global Relay solving and how is that benefiting you? I met my compliance requirements with the NFA, which I could have done elsewhere with a company that actually cares. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Small-Business (50 or fewer emp.) 11/21/2019 "Global Relay" 4/5 What do you like best about Global Relay? Very easy to use product. I had had some experience with other products and I found Global Relay to be the best Review collected by and hosted on G2.com. What do you dislike about Global Relay? There is really nothing that I dislike about Global Relay. There are times that I recieve messages and it doesnt seem like I have been notified but I think thats on me Review collected by and hosted on G2.com. What problems is Global Relay solving and how is that benefiting you? So many people working remote it is an awesome way to communicate together Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SM Shyamal M. trainee analyst Enterprise (\> 1000 emp.) 5/28/2019 "Review for Global Relay" 4/5 What do you like best about Global Relay? Amazing software for monitoring emails.it has automated retention rules and help to fulfil archiving requirements. Global Relay can access to outlook, mobile and web. provide more option to protect emails. such as eDiscovery, Case Management, Audit, visualization, Facet-based filters and etc. Review collected by and hosted on G2.com. What do you dislike about Global Relay? There is nothing to say bad about this product cost is a little bit high. Review collected by and hosted on G2.com. Recommendations to others considering Global Relay: I have highly recommended this to everyone to use their monitoring part of the emails. Review collected by and hosted on G2.com. What problems is Global Relay solving and how is that benefiting you? mail loading faster than others so time-saving every time .review, archiving is a most valuable thing we use and automated retention also very useful. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Mid-Market (51-1000 emp.) 4/9/2018 "Global Relay review" 5/5 What do you like best about Global Relay? Global Relay is the absolute best email monitoring software on the market. As a Data Analyst at a financial compliance company, I worked with well over a dozen different content management systems to monitor electronic communications, and Global Relay was by far the most efficient in terms of narrowing search results, load time, ease of scrolling, and interface. Review collected by and hosted on G2.com. What do you dislike about Global Relay? Sometimes the default font in certain emails -- Courier New -- was very hard on the eyes. Additionally, Smarsh (a competitor) is superior in setting up a proximity set. Review collected by and hosted on G2.com. Recommendations to others considering Global Relay: Do not be deterred by the price! It is the most efficient solution for your communication management--if you are endeavoring to enable your Chief Compliance Officers and/or outside vendors to easily navigate your communications looking for regulatory issues, then you need efficient software. Review collected by and hosted on G2.com. What problems is Global Relay solving and how is that benefiting you? From a business perspective, time is money, of course, so Global Relay maximizes time like no other content management system. The emails load faster; they are sorted more efficiently; they were displayed for easy navigation. Time was not wasted with this system, unlike all of the others. It costs more but is worth every penny. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 10/29/2018 "Great retention tool" 5/5 What do you like best about Global Relay? The best feature of global relay is its automation of retention rules Review collected by and hosted on G2.com. What do you dislike about Global Relay? We did not used the system long enough to know of any dislikes Review collected by and hosted on G2.com. What problems is Global Relay solving and how is that benefiting you? Some tools we utilize are automation for retention including capabilities to designate data to be held for legal holds Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Small-Business (50 or fewer emp.) 4/26/2018 "FINRA Compliant" 5/5 What do you like best about Global Relay? Helps us meet archiving requirements for FINRA Review collected by and hosted on G2.com. What do you dislike about Global Relay? The cost is excessive for our small firm. Review collected by and hosted on G2.com. What problems is Global Relay solving and how is that benefiting you? FINRA communication review and archiving. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Pricing Options Pricing provided by Global Relay. ### Global Relay App Contact Us ### Global Relay Archive Contact Us ### Global Relay Connectors Contact Us [ View More Pricing Information ](https://www.g2.com/products/global-relay/pricing) Global Relay Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1a12499a0ad7795ae042f98288a93d8c/microsoft-teams-archiving-tool.png "Product Avatar Image") Microsoft Teams Archiving Tool 4.3/5(11) [ Compare Now ](https://www.g2.com/compare/global-relay-vs-microsoft-teams-archiving-tool) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c4d4a1bf1f218d497f009c2c47633d26/google-vault.png "Product Avatar Image") Google Vault 4.3/5(48) [ Compare Now ](https://www.g2.com/compare/global-relay-vs-google-vault) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b28af83df202d8e187213c7837cece0e/proofpoint-proofpoint-enterprise-archive.jpg "Product Avatar Image") Proofpoint Enterprise Archive 4/5(12) [ Compare Now ](https://www.g2.com/compare/global-relay-vs-proofpoint-proofpoint-enterprise-archive) ##### Categories on G2 [Digital Communications Governance](https://www.g2.com/categories/digital-communications-governance)[Enterprise Information Archiving](https://www.g2.com/categories/enterprise-information-archiving) ##### Explore More [Most reliable MDR software for IT companies](https://www.g2.com/discussions/most-reliable-mdr-software-for-it-companies-which-one-do-you-recommend)[Which HCM software integrates with recruiting tools?](https://www.g2.com/discussions/which-hcm-software-integrates-with-recruiting-tools)[Is MobaXTerm worth it as a terminal emulator for a Windows-based systems administrator, or does PuTTY cover SSH and remote administration needs well enough without the extra setup?](https://www.g2.com/discussions/is-mobaxterm-worth-it-as-a-terminal-emulator-for-a-windows-based-systems-administrator-or-does-putty-cover-ssh-and-remote-administration-needs-well-enough-without-the-extra-setup) [Which C/C++ integrated development environments (IDEs) run smoothly on moderate hardware without excessive memory consumption during compilation?](https://www.g2.com/discussions/which-c-c-integrated-development-environments-ides-run-smoothly-on-moderate-hardware-without-excessive-memory-consumption-during-compilation)[Is Purple worth it as a visitor behavior intelligence platform for a multi-location retail or hospitality business, or does Bloom Intelligence cover the same foot traffic reporting with simpler deployment?](https://www.g2.com/discussions/is-purple-worth-it-as-a-visitor-behavior-intelligence-platform-for-a-multi-location-retail-or-hospitality-business-or-does-bloom-intelligence-cover-the-same-foot-traffic-reporting-with-simpler-deployment%20)[ai writing platforms](https://www.g2.com/discussions/best-ai-writing-platforms) [Show MoreShow Less](javascript:void(0);)