Quick and accurate testing support. Remarkable service and support team. Review collected by and hosted on G2.com.

Nothing at all. Global App Testing goes out of their way to help tailor their support to your needs and to make the experience as easy as possible. Review collected by and hosted on G2.com.

We run all our exploratory tests via Global App Testing mainly to increase capacity from our internal teams and for the device/OS/network coverage we get from testing on real devices. The bug reports we get are consistent and are generally good quality - so our teams can debug relatively quickly. Test case execution turnaround time varies on iOS and Android apps but it’s generally between 30min-1hr - which is good as we have multiple testers execute the same test cases on a variety of devices. Review collected by and hosted on G2.com.

Nothing comes to mind immediately - we are happy with the product. Better user management if I had to pick something. Review collected by and hosted on G2.com.

- when we deliver a build, there is decent response time if any blocker issue happens, so that we can work on another delivery quickly,

- there is always someone for GAT available for questions on chat or available to receive a delivery 24/7,

- GAT team is highly open to suggestions for processes or deliveries,

- GAT pricing is similar to competitors we talked to, but they offer better and wider services,

- videos linked to issues are the best tool to reproduce bugs. Review collected by and hosted on G2.com.

- the test case execution credits are often waste, because documenting our activities is often too costly on our side,

- even with competitive pricing, the analysis of GAT feedbacks on our end can make this activity too costly for the benefits if used too frequently. This is likely caused by the nature of our industry, where the product quality level is not as high as in other companies like finance,

- some analysis infos might be missing, especially for users with bad network. Review collected by and hosted on G2.com.

- We’ve increased our test coverage which has allowed us to find bugs we couldn’t replicate with our engineering or QA teams.

- We sometimes launch exploratory tests over the weekend which saves us time. Review collected by and hosted on G2.com.

Overall a very positive experience and it fulfills the function we use it for. In an ideal world we’d like to spend more time doing analysis on the bugs to see trends. Review collected by and hosted on G2.com.

You can write tests in plain English

Easy to launch tests

Test cases return in 20-30min

Exploratory tests return over 24 hours - critical issues can be flagged up earlier

Detailed bug reports with videos and steps to reproduce Review collected by and hosted on G2.com.

Maintaining tests requires time

More integrations Review collected by and hosted on G2.com.

We’ve alternated through a few solutions and ended up sticking with Global App Testing. Overall we found the bug reports are consistent and detailed enough for us to quickly debug issues.

Speed of turnaround has impacted our release velocity. We saw the difference after 2 months Review collected by and hosted on G2.com.

Nothing off the top of my head, impressed by the product so far. Review collected by and hosted on G2.com.