Global app testing has a fantastic customer success team, from envisioning the type of testing that best suits your product, to implementing it and sharing valuable insights, they are always there to help. Review collected by and hosted on G2.com.

Nothing comes to mind that I did not like, thank you. Review collected by and hosted on G2.com.

Good Customer Support, very reactive on special demands, re-verification of feedbacks.

GAT easily adapt to our workflows, always aiming for continuous improvements in our processes.

Online platform y easy to use. Review collected by and hosted on G2.com.

I wish there was more streamlined & automated processes in order to request tests runs. Using webhooks or API calls to launch tests would help us be more efficient and remove the dependency to several manual processes..

We still aim at getting fewer irrelevant feedback from GAT, this is often caused by reporting known issues, misunderstandings about the product hehaviours or test cases, or some guideline not being fully respected. Reducing this noise would help us focus only on the valuable feedback. Review collected by and hosted on G2.com.

- Easy setup

- Very responsive testing managers

- Reliable execution of all required test cases Review collected by and hosted on G2.com.

- Long test execution time

- Sometimes incoherent results, issues that have been marked as "intentional" get flagged again Review collected by and hosted on G2.com.

GAT is awesome. The ability to launch exploratory tests on new versions of our software to compliment our in house QA resources was invaluable, giving us confidence to ship to prod more regularly. We also found that GAT was able to find bugs we did'n't find in house due to the large array of devices and set ups the testers were testing on. We also had a few rounds of accessiblity testing carried out which was invaluable and gave us insights in to where we needed to make improvements. The platform was very easy to implement in to our processes and the dedicated support was very responsive. Review collected by and hosted on G2.com.

Not a lot! Occassional duplicate issues being raised or issues that weren't actual bugs. GAT did help us iterate on the process to help keep these to a minumum though. Review collected by and hosted on G2.com.

I really like the speed with which tests are completed. And the fact that testers give detailed reviews on each test case, helping me gain great insights. Review collected by and hosted on G2.com.

The user interface can be improved to be more intuitive and friendly. Review collected by and hosted on G2.com.

The access to multiple devices, OS versions, multiple localizations, and any requirements our development team might have. Review collected by and hosted on G2.com.

The testers might not test the app with a lot of knowledge of what are they really testing of. Recurrent testing might not be done by the same testers either, so the knowledge gained in previous testing iterations is lost. Review collected by and hosted on G2.com.

Powerful and great quality on the output provided, also the flexibility on the requests Review collected by and hosted on G2.com.

Is difficult to take into account the specific priorities on the severity of bugs found Review collected by and hosted on G2.com.

Very efficient team, we send a test round and get quick feedback. Review collected by and hosted on G2.com.

nothing in particular, we just renewed our contract with the team Review collected by and hosted on G2.com.

The UI is very functional and easy to use

The way that the tests can be implemented into the project

Contact with the GAT team is always fast and the team is eager to resolve the issues at hand

Constant evolution in terms of features and ways to integrate Review collected by and hosted on G2.com.

Some of the testers hired for it are questionable (especially in understanding how to test)

Sometimes testing takes a bit longer than it should Review collected by and hosted on G2.com.

Number of testers and countries covered is excellent. The team responds well to feedback, even when constructive, and will go above and beyond to "make things right" when issues arise. Review collected by and hosted on G2.com.

The testing platform used by customers leaves something to be desired (e.g. leaving comments) and we've had challenges with the communication from the testing manager in the past. However, after some structural changes, the team's communication improved Review collected by and hosted on G2.com.