I liked the part where people leave their opinions regarding the tested system. Review collected by and hosted on G2.com.

Finding feedback takes a while, this part is not intuitive. Review collected by and hosted on G2.com.

The GAT team was engaged throughout our contract. They met with us and seemed to care about our needs. Creating new test runs could take some time to get right, but repeating previous tests was very easy. They were also very helpful in coming up with new test cases. Review collected by and hosted on G2.com.

As our business changed, the GAT pricing model was too high to support our new needs. At renewal, if we had credits from the previous year, we would lose half of them. Review collected by and hosted on G2.com.

Global app testing has a fantastic customer success team, from envisioning the type of testing that best suits your product, to implementing it and sharing valuable insights, they are always there to help. Review collected by and hosted on G2.com.

Nothing comes to mind that I did not like, thank you. Review collected by and hosted on G2.com.

GAT is awesome. The ability to launch exploratory tests on new versions of our software to compliment our in house QA resources was invaluable, giving us confidence to ship to prod more regularly. We also found that GAT was able to find bugs we did'n't find in house due to the large array of devices and set ups the testers were testing on. We also had a few rounds of accessiblity testing carried out which was invaluable and gave us insights in to where we needed to make improvements. The platform was very easy to implement in to our processes and the dedicated support was very responsive. Review collected by and hosted on G2.com.

Not a lot! Occassional duplicate issues being raised or issues that weren't actual bugs. GAT did help us iterate on the process to help keep these to a minumum though. Review collected by and hosted on G2.com.

Powerful and great quality on the output provided, also the flexibility on the requests Review collected by and hosted on G2.com.

Is difficult to take into account the specific priorities on the severity of bugs found Review collected by and hosted on G2.com.

Very efficient team, we send a test round and get quick feedback. Review collected by and hosted on G2.com.

nothing in particular, we just renewed our contract with the team Review collected by and hosted on G2.com.

The ease of setting up Test Cycles.

Flexibility

Ease of communication with the Global App Testing team.

Smooth Jira integration. Review collected by and hosted on G2.com.

Sequential actions in a single flow might be broken down into separate test cases. Review collected by and hosted on G2.com.

What we like best about Global App Testing is the ability to seamlessly integrate functional tests into our existing workflow. This integration has not only improved the quality of our product but also enhanced our development efficiency. Review collected by and hosted on G2.com.

While Global App Testing offers excellent services, one area for improvement could be their reporting interface. It can sometimes be a bit complex to navigate, especially for team members who are less familiar with technical details. Review collected by and hosted on G2.com.

It's very easy to get a lot of eyes on your product quickly.

The bug reports are very detailed and have all the needed info.

Customer supported integrated in your Slack. Review collected by and hosted on G2.com.

As expected, it takes some time to ramp up the team. Still, it wasn't too bad and we had some tickets filed from the first days.

If your system is complicated, the team may not find intricate issues. Review collected by and hosted on G2.com.

Selection of professional software testers in different countries, fast feedback, great customer success management. Good experience in software test planning and assistance in making the most value out of the software testing process. The Jira integration is awesome and helps us with the traceability we need for our compliance. Review collected by and hosted on G2.com.

We are a relatively small company and the business model with the 12 months contract does not provide us the flexibility we need. We can plan max 3-6 months ahead, so we would prefer contracts tailored to our software development plans. Review collected by and hosted on G2.com.