---
title: Gliffy Reviews
meta_title: 'Gliffy Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 222 reviews by the users' company size, role or industry
  to find out how Gliffy works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 222
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Design
  url: https://www.g2.com/categories/design
---


# Gliffy Reviews
**Vendor:** Perforce  
**Category:** [Diagramming Software](https://www.g2.com/categories/diagramming)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 222
## About Gliffy
Gliffy's diagramming applications make it easy to communicate and collaborate at the speed of your ideas. Whether you're using Gliffy in Confluence and Jira or jumping into our standalone diagramming tool, Gliffy Online, you'll find an intuitive way to draw diagrams. Drag and drop your way to professional-looking flowcharts, UML diagrams, entity-relationship diagrams, and more in just a few clicks. Plus, you can now build your diagrams using code with Mermaid js. Use a template to make a mind map or concept map while brainstorming. Embed an easy-to-update org chart in the tools your team already uses. Visualize your cloud architecture or IT networks and add them to your team's documentation and use Gliffy's data linking feature to add real life data directly into your diagrams. Whatever you're planning, project managing, or dreaming up, Gliffy can help you bring it to life. Diagram with your team in real time directly in Confluence Cloud for easier, more efficient working sessions. Gliffy is the most popular diagramming app in the Atlassian Ecosystem, with over 18 million users diagramming in Confluence alone. Gliffy is trusted by teams of all sizes — making it a leading enterprise diagramming solution. You can see if Gliffy is the right fit for your team by starting a trial via the Atlassian Marketplace or signing up for a two-week free trial of Gliffy Online on gliffy.com.



## Gliffy Pros & Cons
**What users like:**

- Users love the **automation features** in Gliffy, simplifying the diagram creation process with smart guides and MermaidCode support. (1 reviews)
- Users love the **intuitive diagramming capabilities** of Gliffy, streamlining the creation of professional layouts effortlessly. (1 reviews)
- Users find Gliffy to be **super intuitive** , enabling effortless diagram creation with minimal clutter and consistent layouts. (1 reviews)
- Users find Gliffy’s **easy creation** of diagrams intuitive, allowing for efficient design without unnecessary clutter. (1 reviews)
- Users love the **easy drawing features** in Gliffy, enabling intuitive diagram creation with interactive and organized layouts. (1 reviews)
- Features (1 reviews)
- Intuitive (1 reviews)
- Useful (1 reviews)

**What users dislike:**

- Users note that **line issues** arise when importing from other tools, requiring adjustments to thickness and positioning. (1 reviews)
- Users experience **importing inconsistencies** with Gliffy, requiring additional adjustments for line thickness, labels, and fonts. (1 reviews)
- Users experience **quality issues** when importing from less-standardized tools, leading to shifts in line thickness and label positions. (1 reviews)

## Gliffy Reviews
  ### 1. Gliffy is functional, however rather bloated for space.

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2022

**What do you like best about Gliffy?**

The Interface was fairly easy to use, with most of the tools at the click of a button.

**What do you dislike about Gliffy?**

I dislike the defaults for canvas size. When we use Gliffy, a few hundred files equates somehow to 14 terabytes. The default canvas dimensions for a diagram are insane. I also disliked the lack of user security controls and locking down files from being shared out into the wild.

**What problems is Gliffy solving and how is that benefiting you?**

Gliffy is primarily used for our diagramming software, and a place for teams to collaborate on a single diagram together.

**Official Response from Samie Kaufman:**

> Hi there! Thanks for taking the time to write a review — this is valuable feedback for our team as they continue to manage security features and weigh the benefits of an "infinite canvas" vs. letting the user jump in with a more standard page size. I'll pass it along!

  ### 2. Approachable for non-technical users, with many limitations

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** January 13, 2017

**What do you like best about Gliffy?**

It is web-based, for easy sharing. it rises to the top of Google search results, so I have clients who come to me asking for help with the product as they are designing scientific diagrams. 

**What do you dislike about Gliffy?**

It's proprietary functions make it difficult to learn. The shape options are limited. Work has been lost due to poor web functioning. I advise researchers in many aspects of designs. They often want a web-based option for creating "infographics" for grant applications, but I discourage them from using this product.

**Recommendations to others considering Gliffy:**

If you need to create simple diagrams, go with the simple solution (PowerPoint, if you feel more comfortable). I recommend Keynote for Mac users. It is more intuitive and reliable.

**What problems is Gliffy solving and how is that benefiting you?**

I work in higher education, in a research environment. In my role, I have design problems to solve, around translating scientific and academic concepts and arguments into visually appealing, marketable messages to both the general public and target markets within higher education and the scientific community.

  ### 3. Terrible Customer Service - FRAUD!!!!

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 15, 2015

**What do you like best about Gliffy?**

There is not a single thing about Gliffy that I would recommend! 

**What do you dislike about Gliffy?**

An ex-employee from my company was able to log in to our Gliffy account and charge us money - when i contacted Gliffy about this they said that they would lock the account and reverse the charge on our business card. INSTEAD they put the refunded money on the ex-employees NEW Gliffy account. To make maters worse, Gliffy does NOT HAVE PHONE SUPPORT.  Everything happens through email which makes it difficult to work out issues like this and it takes a long time.

DO NOT PAY FOR THIS SERVICE!!!!

**Recommendations to others considering Gliffy:**

Do not pay Gliffy money - do not give them your credit card information!!!  DANGEROUS VENDOR!!!


Poor customer service, terrible support!!

**What problems is Gliffy solving and how is that benefiting you?**

None


## Gliffy Discussions
  - [What is Gliffy used for?](https://www.g2.com/discussions/what-is-gliffy-used-for) - 1 comment, 1 upvote
  - [How much does gliffy cost?](https://www.g2.com/discussions/how-much-does-gliffy-cost) - 1 comment
  - [What is gliffy diagram in Confluence?](https://www.g2.com/discussions/what-is-gliffy-diagram-in-confluence) - 1 comment

- [View Gliffy pricing details and edition comparison](https://www.g2.com/products/gliffy/reviews?filters%5Bnps_score%5D%5B%5D=1&section=pricing&secure%5Bexpires_at%5D=2026-08-13+23%3A55%3A59+-0500&secure%5Bsession_id%5D=231e49c9-2b01-4316-a8da-51ed19c27101&secure%5Btoken%5D=f56c47826718a47e5008c129c1c88b88930363c4b209a7928eac331dd2fa8a25&format=llm_user)
## Gliffy Integrations
  - [Confluence](https://www.g2.com/products/confluence/reviews)

## Gliffy Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Additional Functionality**
- AI Copilot
- Chat/Messaging
- Commenting/Notes
- Mind Maps
- Collaboration Tools
- Network Diagram
- Graphical Workflow Editor
- API
- SSL Security
- Workflow Management
- Templates
- Real-Time Data
- Design Management
- Task Management
- Organizational Charting
- Data Import/Export
- Version Control
- Flowchart
- Auto Update
- Single Sign On
- Project Planning
- Customizable Reports
- Image Library
- Real-Time Updates
- Multi-Language
- Document Embedding
- Document Storage
- Freehand Sketch
- Access Controls/Permissions
- Brainstorming
- File Sharing
- Wiki
- Drag & Drop
- Graphical Data Presentation
- Communication Management
- File Management
- Third-Party Integrations
- Strategic Planning
- Data Visualization
- Generative AI
- Whiteboard
- Gantt/Timeline View
- Bottleneck Identification
- Process Builder
- Team Management
- Process Modeling & Designing
- Status Tracking
- Design Templates
- Diagramming
- Customizable Templates
- Project Management
- Video Conferencing
- Analytics
- Audit Trail
- Screen Sharing
- Change Management
- Document Management
- Visual Workflow Management

**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Design Tools**
- Drawing
- Marker Colors
- Mind Mapping
- Templates
- Drag-and-Drop
- Project Templates
- Customizable Templates

**Collaboration Tools**
- Notes and Comments
- Whiteboard
- Data Storage Management
- Action Management
- Meeting Management
- Assignment Management
- Workflow Management
- User Management
- Deadline Management
- Content Management

**Content Management**
- File Sharing
- Document Collaboration
- Version Control
- Tagging
- Knowledge Base
- Surveys

**Communication Tools**
- Commenting

**Visual Tools**
- Styles and Themes
- Image Import
- Custom Icons

**Productivity Tools**
- Task Management
- Calendar
- Search
- Mobile
- Multi-Language Support
- Calendar Management
- Document Management
- Project Management
- Content Management
- Workflow Management
- Email Management
- Contact Management
- File Management
- Meeting Management

**Integrations**
- Sharing
- Third-Party Integrations

**Mind Map Availability **
- File Formats
- Cloud Storage Integration
- Third-Party Integrations

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

**Software Offering**
- In-Browser

**Agentic AI - Mind Mapping**
- Autonomous Task Execution
- Decision Making

**Additional Functionality**
- API
- @mentions
- Commenting/Notes
- Reminders
- Customizable Branding
- Collaboration Tools
- Surveys & Feedback
- Progress Tracking
- Single Sign On
- Discussions/Forums
- Activity Dashboard
- AI Copilot
- Data Import/Export
- Third-Party Integrations
- Reporting & Statistics
- Audio Calls
- Search/Filter
- Calendar Sync
- Drag & Drop
- Generative AI

**Additional Functionality**
- Diagramming
- Multiple Projects
- Generative AI
- Strategic Planning
- Data Visualization
- Activity Tracking
- Flowchart
- Data Import/Export
- Drag & Drop
- Planning Tools
- Presentation Tools
- Tagging
- Graphical Data Presentation
- Ideation
- Mind Maps
- Real-Time Notifications
- Crowdsourcing
- Idea Ranking
- Real-Time Updates
- Collaboration Tools
- Single Sign On
- Templates
- Role-Based Permissions
- Brainstorming
- Access Controls/Permissions
- Project Planning
- API
- Org Chart Creation
- Version Control
- AI Copilot
- Organizational Charting
- Chat/Messaging

**Agentic AI - Collaborative Whiteboard**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning

**Additional Functionality**
- Tagging
- Visual Workflow Management
- Task Planning
- Activity Dashboard
- Task Management
- Idea Management
- Chat/Messaging
- Real-Time Notifications
- Document Management
- Project Workflow
- Template Management
- Single Sign On
- Whiteboard
- Categorization/Grouping
- Projections
- Meeting Management
- Mind Maps
- Video Conferencing
- Project Management
- Diagramming
- Collaboration Tools
- Sketching and Annotation Tools
- Brainstorming
- Workflow Management
- Screen Recording
- Project Planning
- Ideation
- Digital Canvas
- Real-Time Updates
- API
- Commenting/Notes
- Generative AI
- Task Scheduling
- Planning Tools
- Multi-Department/Project
- Access Controls/Permissions
- Data Import/Export
- Version Control
- Presentation Tools
- Document Storage
- AI Copilot
- File Transfer
- Presentation Streaming
- Task Progress Tracking
- Reporting/Analytics
- Image Library
- Content Management

## Top Gliffy Alternatives
  - [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) - 4.5/5.0 (8,725 reviews)
  - [Visio](https://www.g2.com/products/visio/reviews) - 4.2/5.0 (677 reviews)
  - [Miro](https://www.g2.com/products/miro/reviews) - 4.6/5.0 (13,356 reviews)