Gliffy Reviews & Product Details

Gliffy Overview

What is Gliffy?

Diagrams are as powerful as they are versatile. They get people to see the big picture. They help teams vault over communication hurdles. They can be equally useful for looking at high-level plans or drilling down to the smallest detail. And, if you think there’s no inner diagramming Jedi waiting to awaken within you, give us a chance to prove you wrong. Visual Language is Universal Chances are, you’ve experienced the instant disorientation that sets in when you visit a country and don’t speak the language. You immediately regress to a time when you couldn’t read and symbols become your new best friends. Symbols can guide you to food, shelter and gas. They can help you avoid danger and tell you when to stop and when to go. Diagrams (comprised of multiple symbols) are even more powerful. A diagram can align a team, clarify a process, communicate a complicated idea and get departments with different areas of expertise to finally understand each other. Whether you’re a software engineer, a product manager, work in marketing or HR or just want to show your brilliant sense of humor, there’s a diagram for you.

Gliffy Details
Website
Discussions
Gliffy Community
Languages Supported
German, English, Japanese, Russian, Spanish, Chinese (Simplified)
Product Description

Easily create professional-quality flowcharts, diagrams, floor plans, technical drawings, and more on-line!


Seller Details
Seller
Perforce
Company Website
Year Founded
1995
HQ Location
Minneapolis, MN
Twitter
@perforce
5,170 Twitter followers
LinkedIn® Page
www.linkedin.com
524 employees on LinkedIn®
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Gliffy Reviews

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team manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

What I like most about Gliffy is that it has a lot of tools that are very necessary to be able to design different types of diagrams in the form of conceptual maps with a professional touch. It is also a great online software and allows us to design high quality online diagrams in a very simple way, although we can use this application without having to be registered Review collected by and hosted on G2.com.

What do you dislike?

We dislike it when they offer the free test, because they allow you to create very few diagrams and the idea is to have enough in practice to perfect everything related to the flow diagrams. But with this detail that Gliffy has, my company plans to continue using it since it is very efficient to share attractive diagrams and online. We have obtained extraordinary with this software and we feel comfortable and very happy with the evolution of our business Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Gliffy is recommended as it has a strong emphasis on collaborative aspects and version control, it is also a very popular tool for creating online diagrams. Gliffy allows you to model all UML diagrams as well as a variety of other types of diagrams, for example it supports the BPMN process models very well Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We realized that with Gliffy you can record a diagram of all the things you must do for your company. But it has also helped us to make new images if you want t-shirts and stickers. Now with the arrival of this software to my business if we can organize the levels for an organization, since in this way the processes are easier than ever Review collected by and hosted on G2.com.

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UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The functionality is good. It seems to offer a nice number of options for diagraming and mapping. I used it for some mind mapping and content planning and it worked well. Review collected by and hosted on G2.com.

What do you dislike?

The interface is pretty dull and not everything is intuitive. It took me a while to bumble around and find what I was looking for. Ultimately I decided to go with a different product that made nicer looking diagrams even though the functionality isn’t as great. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It seems to be a good platform, more powerful than other similar products. The biggest downside is that the diagrams aren’t as professional looking as I would have liked. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Mapping a content strategy. It was a good tool for visualizing and planning. My team and I were able to collaborate easily. Review collected by and hosted on G2.com.

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IT Systems Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

You can add and edit the Gliffy diagrams right within the Confluence page Review collected by and hosted on G2.com.

What do you dislike?

The price. Compared to all of the other plugins that we use, this one is extremely expensive Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

By having Gliffy embedded into the Confluence page, I do not have to purchase Visio licenses for our users, which would be the other options if they needed to draw out and include diagrams. Review collected by and hosted on G2.com.

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Business Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Super simple to use and self-teach. There is a variety of searchable icons, visuals and images, and everything "snaps" into place. It was very simple to learn the functionality of all the buttons and features, and it was easy to connect diagram images since everything snaps into place. Review collected by and hosted on G2.com.

What do you dislike?

Gliffy could improve by adding even more images and icons in order to make wire-framing easier. I'd say that Gliffy is easier to use as a business workflow diagram builder than a true UX design tool. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed to build workflow diagrams to explain our business processes and the subsequent software processes that were involved. Gliffy allowed me to display both in the diagram and make it easy to discern between the two. Review collected by and hosted on G2.com.

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UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy of use.

Confluence plugin allows easy and hassle free embedding design diagram on project proposal, architecture documents.

Gliffy is so simple that just not technical team also system anaylst and pdm can use to draw flow chart or components interaction. Thats the best I like about it. Review collected by and hosted on G2.com.

What do you dislike?

Gliffy is simple and easy tool for design diagram to make it simple there are lot of limitations on customization which is kind of difficult and hinders your creativity as simple as color for arrow or components is limited. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Flow charts, design diagram, components diagram, high level architecture. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Ease of use, which makes it FUN! We are a small business who needed an Org chart, and Gliffy was a blast to use. I appreciate their free option and find the color schema and options for graphics more than adequate. Review collected by and hosted on G2.com.

What do you dislike?

Didn't play nice with all internet browsers (IE/Edge and had to download Chrome for this program only). Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have an Org chart and it really helps with communication and clarity for our staff as we've grown. Review collected by and hosted on G2.com.

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Service Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The quick access to a versatile tool with a simple tool with lots of tool's that work's in several different situations. Review collected by and hosted on G2.com.

What do you dislike?

Some of the advanced tool's that you'd like to use when creating for instance flowcharts that you get when buying more expensive sofware is missing, but you get what you pay for. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try it, and buy it! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Flowcharts, flowcharts and more flowcharts. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I enjoy the graph paper design to ensure even spacing and visualization. One of the best programs I've used to create org charts Review collected by and hosted on G2.com.

What do you dislike?

It would be great to have a few more project spaces in the free version. Some quality issues when converting JPEGs into PDF etc. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use our Gliffy account to create large org charts. The program provides us with a clean, easy to use tools. Review collected by and hosted on G2.com.

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VP of Technology & Human Resources
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Gliffy is easy to get going with, especially if you need to get a visual together in a pinch. Review collected by and hosted on G2.com.

What do you dislike?

I can't think of anything that I particularly dislike about Gliffy. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use Gliffy for visualizing Org Charts and business processes Review collected by and hosted on G2.com.

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Marketing Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Gliffy is so easy to pick up and learn, I was working within an hour of starting to use it. Review collected by and hosted on G2.com.

What do you dislike?

While the new integration to Google Drive is awesome, it's sometimes confusing when you go to save a file, expect to see a "save" dialog screen, and don't get anything. It's because you have to choose between Drive or Gliffy first, then it'll bring up the rest of the save process. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Gliffy gives us an easy tool to use when we need to quickly map out a workflow process, single website landing page wireframe or even a whole website sitemap/wireframes. Presenting ideas in wireframe format without design or content, rather than mocking up a rough design in Photoshop, removes the confusion and tendency for management to focus only on design, allowing us to focus on the intent of the page and decide how the page should function first, then move to a mockup with design. The whole web design process just goes so much smoother. Review collected by and hosted on G2.com.

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UP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It is a tool that help to you to create flowcharts, designs, diagrams, even easy and simple House plans.

It can be use for free or have the trial version that you can see the better options that the took can offer you. Share what you created with your collaborators and invite your tema to work together in your design. Review collected by and hosted on G2.com.

What do you dislike?

Since looks so simple and easy to use, Gliffy can be look like a not very profesional tool to create what do you need.

It is not very easy to use, you need to be more intuitive in the moment of start a new creation.

The forms are not the prettier, but works for simple a quickly things that you need. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you need something quickly and simple to create charts, frames, designs, this is your tool. Do not need to download a software, just create an account and try for free or choose the trial version. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Just try something more fast to create a chart or design and not needing to Open a software for that. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Gliffy makes it easy to make diagrams without the need of an advanced tool like Visio. I have used Gliffy for years - it is nice to have all of the diagrams you have created stored on the web so that they can be accessed any where, any time, from any machine so long as you are logged in. Review collected by and hosted on G2.com.

What do you dislike?

Gliffy has converted from Flash to HTML5. This was a big improvement; however, other online diagram editing software has eclipsed Gliffy's technology. I still like utilizing Gliffy; however, if all of my diagrams were not stored in their cloud environment, I might consider switching. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We switched to Gliffy several years ago. There are now several competitors in this space providing online diagraming needs. I suggest evaluating all of the tools and seeing which best meets your needs. While I do like Gliffy, if we were not so invested in their platform already, I would probably evaluate alternatives. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our organization wanted to use an online tool for diagramming without investing in an expensive tool like Microsoft Visio. Our needs were not that complex; we also wanted people to be able to access their diagrams from any site and also collaborate on the diagrams. Review collected by and hosted on G2.com.

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Lead UI Designer
Computer Games
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The speed with which you can start editing is great. That's probably the nicest part. Whether it's a flow diagram, a simple wireframe, a UML or a seating plan, there are a heap of bespoke shapes to get you started. The grid align keeps it tidy. Review collected by and hosted on G2.com.

What do you dislike?

The connectors between shapes aren't as clever as they could be. It's missing the ability to automatically differentiate connectors when they overlap one another, so this ends up being a manual job.

Also, the positioning of each element has to be arranged by hand. So don't expect it to auto sort a complex diagram. This makes adding complexity to diagrams a little problematic. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you need something cheap, quick and easy to learn that can produce clear diagrams, then Fluffy should serve your purpose. If you're looking to maintain large diagrams with scaling complexity, you may wasn't to consider something more robust. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We can demonstrate user flows and collaborate on files across the team, bridging the gap between designers and developers. It has helped me to create a shared understanding of intent across multiple departments. Review collected by and hosted on G2.com.

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Sr. Manager - Enterprise Information Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I've used tools like Visio in the past and it is great, but the price tag when rolling out to an organization was a bit steep. Gliffy used within Confluence for diagrams, workflows, and other visuals makes what could be just some words and images now into very powerful pages of knowledge. Gliffy has predefined templates to modify that have nice color and shape variations as well as a decent toolbox to work from. Review collected by and hosted on G2.com.

What do you dislike?

While Gliffy isn't the most robust tool of its kind on the market, the simple interface is nice, but when you want very professional diagrams it keeps them at a functional and pleasing layout. Really, for what it is there isn't much to dislike about it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I have only used Gliffy in the context of Confluence, but know that there is a stand alone version of it also. As was stated previously, Gliffy very satisfactorily allows you to create diagrams with ease as well as providing may pre-built diagrams for you to work from as needed. The diagram objects are plentiful and look nice on screen as well as printed. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Gliffy is a great enterprise tool that the entire organization can utilize inline with their other documentation and knowledge sharing materials. If Gliffy is used within the Confluence platform the options are limitless as to what can be portrayed by the diagrams embedded within pages. Another great feature is the ability to link natively to other Confluence pages as well as to external sites. Review collected by and hosted on G2.com.

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User Experience Lead
Marketing and Advertising
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to use, and easy to access. Easily learned by both technical people and non-techie. Review collected by and hosted on G2.com.

What do you dislike?

Lack of editing tools. Custom styles should always be available. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you're looking for easy, quick charting software, you've found it! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use this for IA diagramming and User Flows. We've since introduced it to project managers and operations personel that use it regularly. Review collected by and hosted on G2.com.

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UP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

This is a great tool to help organize a hierarchy. Easy and intuitive. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes it's difficult to find the chat I'm looking for. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I've used this to organize the workflow for small projects, as well as creating an office chain-of-command, and emergency/snow alert chart. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Can draw a flowchart, an architecture diagram, any UML on a web page.

Plus it support wireframe.

Easy to use and integrated well with confluence. Review collected by and hosted on G2.com.

What do you dislike?

It shows a little bit slow on the wireframe edit page.

I couldn't find a template for a swimlane diagram.

When a component is put to back on the diagram, it is hard to select the component for editing. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

To demonstrate business workflow, and to design the architecture for an application.

By using gliffy, we don't need to buy visio, and axure. Don't need another UML designing tool.

Since it is based on the web, we can use it in any platform. Review collected by and hosted on G2.com.

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GC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that Gliffy is built into confluence yet allows me to export images as needed. I don't need to install anything and the tools are intuitive, so there's little learning curve. I generally create software architecture diagrams and find it's really easy to draw flow diagrams. Review collected by and hosted on G2.com.

What do you dislike?

It's confusing to edit and save with Gliffy inside of Confluence. I've lost work when I didn't have a parent Confluence page to store my mock up. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Maybe a simpler scaled down version that loads faster would be more approachable to general users. Advanced users could use a desktop app. Review collected by and hosted on G2.com.

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UB
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

There is not a single thing about Gliffy that I would recommend! Review collected by and hosted on G2.com.

What do you dislike?

An ex-employee from my company was able to log in to our Gliffy account and charge us money - when i contacted Gliffy about this they said that they would lock the account and reverse the charge on our business card. INSTEAD they put the refunded money on the ex-employees NEW Gliffy account. To make maters worse, Gliffy does NOT HAVE PHONE SUPPORT. Everything happens through email which makes it difficult to work out issues like this and it takes a long time.

DO NOT PAY FOR THIS SERVICE!!!! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do not pay Gliffy money - do not give them your credit card information!!! DANGEROUS VENDOR!!!

Poor customer service, terrible support!! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

None Review collected by and hosted on G2.com.

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M.S. Candidate in Analytics
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I love how easy to use the Gliffy interface is. It's similar to the desktop version of Microsoft Visio. I've used it many times to display a business processes. A lot of the built-in shapes and arrows are great. It is also very easy to modify any shape or arrow after you've dropped it onto the canvas.

I also like that the diagrams will export to SVG, Gxml, Jpg, and PNG. Review collected by and hosted on G2.com.

What do you dislike?

I wish that the free version had the ability to share Gliffy files and collaborate with other people. Then it would be a true trial of their collaborative diagram software.

I also wish that it would export to pdf. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Gliffy is great for a free, online diagram software solution. The free version doesn't offer any collaborative options, but the free version does have a lot of other great features. Because it's online it's not as responsive as some of the other desktop software like Visio. Review collected by and hosted on G2.com.

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