The Glia TAM team and support have been excellent. The product functions as expected, with very little downtime. Glia stands out for its innovation and its constant drive to overcome challenges. Review collected by and hosted on G2.com.

I would appreciate it if Glia could expand its support to include additional third-party integrations, even for those that are not reseller products. Review collected by and hosted on G2.com.

The exec AI features to analyze the chats and engagements from a high level to a granular level. Review collected by and hosted on G2.com.

There's nothing I dislike about Glia. There's a massive amount of resources to learn anything you want to know. Review collected by and hosted on G2.com.

I love how quick and responsive they are to any issues or feedback. Review collected by and hosted on G2.com.

I have no dislikes about Glia. The only thing I dislike is how much staff don’t want to use it. However, this has nothing to do with Glia specifically. Review collected by and hosted on G2.com.

The people at GLIA are amazing. I have never had a bad experience with someone at the company. Screenshare has always been a game changer for our users. Review collected by and hosted on G2.com.

Reporting could use an overhaul, allow scheduling and ensure data integrity between reports. Review collected by and hosted on G2.com.

All of the features that allow our contact center to best serve our membership Review collected by and hosted on G2.com.

THe lack of customizable settings to ensure that each queue is set up the way i want itKal Review collected by and hosted on G2.com.

The constant innovations and upgrades being made to an amazing system. Review collected by and hosted on G2.com.

There is not really anything to think of. It is easy to pick at something and say thats not good. If you really think about it, is it really bad? Review collected by and hosted on G2.com.

What I appreciate most about Glia is the team's exceptional organization and preparedness. Every meeting is productive because they come ready with valuable insights and always have thoughtful answers to every question. Their professionalism and clarity make collaboration seamless and effective." Review collected by and hosted on G2.com.

So far, I don’t really have anything I dislike about Glia. My experience has been positive overall. Review collected by and hosted on G2.com.

The user interface and the AI transcription of completed calls. Review collected by and hosted on G2.com.

Nothing! Everything is great! The help from Omar at the GLIA Village was unprecedented. Review collected by and hosted on G2.com.

Easy system to navigate and use. Love the hlep section as well. Review collected by and hosted on G2.com.

Not as granular as we would like to see with out paying lots of extra money. Review collected by and hosted on G2.com.

I love the leading innovation coming from Glia. The trailblazer example for other vendors in our industry. Review collected by and hosted on G2.com.

I don't have anything I dislike about Glia Review collected by and hosted on G2.com.