
Customer support, the user friendly interface, and the deep dive of analytics Review collected by and hosted on G2.com.
Its so vast and can do so much it can be overwhelming! Review collected by and hosted on G2.com.

Customer support, the user friendly interface, and the deep dive of analytics Review collected by and hosted on G2.com.
Its so vast and can do so much it can be overwhelming! Review collected by and hosted on G2.com.
one stop analytics stop that I can use to get a pulse on how my store and channels are doing as a whole. Review collected by and hosted on G2.com.
some of the features I would like are reserved for glew plus Review collected by and hosted on G2.com.

I love the ability to see all our data in one place. Review collected by and hosted on G2.com.
The platform runs a bit slow sometimes. Load time can take a while. Review collected by and hosted on G2.com.

Before we discovered Glew, we were calculating a lot of information on our own like LTV and CAC. With Glew, this platform has made our life so much easier by automating all of it and being able to see if all laid out. Also, the training was great. Review collected by and hosted on G2.com.
There is a lot on the platform to understand but once you do - it's easy and super helpful! Review collected by and hosted on G2.com.
AOV, LTV, revenue broken down by individual channels, RCR, seeing everything in one window that can help us make business decisions! Review collected by and hosted on G2.com.
The only dislike is the pricing for glew+ and additional features. It's a BIG price jump between a regular subscription and an upgrade. Review collected by and hosted on G2.com.
Daily reports, ability to integrate all of our apps, and the support. Review collected by and hosted on G2.com.
Been using for over a year... nothing so far. Review collected by and hosted on G2.com.
The platform itself has valuable insights. Review collected by and hosted on G2.com.
Terrible business practices around billing and when you try to cancel, they don’t let you just cancel. And even then, when they finally confirm it, they charge you again. Then they say it will take 10 business days to get the refund. Still waiting. Review collected by and hosted on G2.com.

Ease of use and visualizations, as well as trend reports Review collected by and hosted on G2.com.
Customizability and segment creation flexibility. Review collected by and hosted on G2.com.
The visually impressive analytics. They look good. Review collected by and hosted on G2.com.
Customer support is pretty awful. The software stopped working and we couldn't get a straight answer why for about weeks and weeks... they kept billing us while the software wasn't working. Review collected by and hosted on G2.com.

The multiple levels of customer segmentation data, easy to understand LTV and integration with Klaviyo for Active and Lost Customer segments that can also be used for paid acquisition retargeting Review collected by and hosted on G2.com.
Have sometimes experienced a glitch when trying to load previous years historical data via segmentation but always quickly resolved by support Review collected by and hosted on G2.com.