Wesley C.
WC
Wesley C.
Solutions Engineer
Mid-Market (51-1000 emp.)
"My Default Search for all my Apps"
5/5
What do you like best about Glean?

I love Glean's incredibly intuitive searching UI. It allows me to search across all my internal knowledgebase articles and documents so I have the best possible results when I need information. Review collected by and hosted on G2.com.

What do you dislike about Glean?

The way Glean indexes my results can improve a bit. There are some articles I always have trouble finding even with Glean. Review collected by and hosted on G2.com.

Alex I.
AI
Alex I.
Mid-Market (51-1000 emp.)
"Very good search"
4/5
What do you like best about Glean?

I use glean every day to search through historical slack messages, JIRA tickets, and Confluence docs.

It's much better than the built-in search.

It also supports custom integrations, which we use to connect several other services to Glean. Review collected by and hosted on G2.com.

What do you dislike about Glean?

Not happy with the permissions they ask for some integrations (they require full admin over gitlab just to index issues and PRs, full read/write over a lot of business websites to install the chrome extension)

Doesn't make me comfortable that they're taking security seriously Review collected by and hosted on G2.com.

KN
Karthik N.
Enterprise (> 1000 emp.)
"Saves a ton of my time"
4.5/5
What do you like best about Glean?

Gelan searches all available internal company resources in one click. It saves me a ton of time and makes sure I don't miss any resources to search. I love the Preview option for Slack results which allows us to view the results in-place without navigating to Slack. The ordering of results is also perfect. Like Trending posts, Work Anniversaries of colleagues etc., Review collected by and hosted on G2.com.

What do you dislike about Glean?

It does not search google doc comments which has much valuable information. Review collected by and hosted on G2.com.

Justin M. B.
JB
Justin M. B.
Enterprise (> 1000 emp.)
"Super helpful"
5/5
What do you like best about Glean?

I made glean my home page on my work laptop and I love it. Fast and easy to search for information and documentation across the entire company. Review collected by and hosted on G2.com.

What do you dislike about Glean?

I would like to be able to sort by newest to oldest but can only seem to filter by "this month" or "this year" etc. Although this may be a misunderstanding on my end. Review collected by and hosted on G2.com.

Junyan L.
JL
Junyan L.
Enterprise (> 1000 emp.)
"Easy to use, good for internal searching"
5/5
What do you like best about Glean?

Searching things throughout slack is very helpful since Slack does not have a way to search among different group chats. Google does not support different app searching either Review collected by and hosted on G2.com.

What do you dislike about Glean?

Glean acquired ACIO at some point, and https://app.askscio.com/ used to lead to my logged-in glean. Now I cannot use this option to access this search. I wish I can have this back. Review collected by and hosted on G2.com.

Jennifer M.
JM
Jennifer M.
Senior Workplace Experience Specialist
Mid-Market (51-1000 emp.)
"Powerful search tool for internal everything!"
5/5
What do you like best about Glean?

I love that Glean acts like an "internal google search" across all of our company's docs, files, etc. If I remember I saw "something somewhere once" I can actually find it again with Glean! I also find the filters truly valuable, particularly if I know who the document author was or who owns the file or folder. The privacy settings also give me peace of mind that anything I deem confidential will stay that way. Review collected by and hosted on G2.com.

What do you dislike about Glean?

So far, I truly don't have any complaints with Glean. It integrates so well into every day use and has so much functionality I haven't even touched yet - I think just my list of "likes" will be growing as time goes on. Review collected by and hosted on G2.com.

Sanket R.
SR
Sanket R.
Mid-Market (51-1000 emp.)
"One platform for everything!"
5/5
What do you like best about Glean?

Whatever we search in Glean, we get results from all available sources. It helps to provide multiple filters which helps to reduce your search time and get you your intended results Review collected by and hosted on G2.com.

What do you dislike about Glean?

Sometimes I feel the results are unwanted unless we use a specific filter. Adding more specific pattern search would help to make the results optimized Review collected by and hosted on G2.com.

Jim G.
JG
Jim G.
Enterprise (> 1000 emp.)
"Gleam is awesome - I use it multiple times per day"
5/5
What do you like best about Glean?

Glean indexes almost all of Roblox's internal resources. It's especially helpful for Confluence, which has awful search. The fact that it indexes my private documents is also impressive and very handy. It does quite a good job with search ranking as well. Review collected by and hosted on G2.com.

What do you dislike about Glean?

I haven't really experienced significant downsides to Glean. Review collected by and hosted on G2.com.

Daniel H.
DH
Daniel H.
Enterprise (> 1000 emp.)
"Glean is helpful, but sometimes inaccurate"
4/5
What do you like best about Glean?

Glean is very convenient to use, since I can just open a browser tab and type immediately. Review collected by and hosted on G2.com.

What do you dislike about Glean?

Sometimes the search results aren't quite what I was looking for, since the resources are so broad. Review collected by and hosted on G2.com.

HT
Harshini T.
Enterprise (> 1000 emp.)
"My go-to search tool."
5/5
What do you like best about Glean?

Glean has made it so much easier to search for the resources I need. It is so easy to use and has saved me so much time not having to search across many different platforms. Review collected by and hosted on G2.com.

What do you dislike about Glean?

I have no complaints! More filters would be nice though. Review collected by and hosted on G2.com.