Madison M.
MM
Madison M.
Account Executive
Enterprise (> 1000 emp.)
"Glean has improved my productivity exponentially!"
5/5
What do you like best about Glean?

Glean has saved me countless hours searching our internal systems to find the answer to a question or a particular resource. The search functionality is always spot on and helps me uncover things that I would have never found without Glean. I use Glean multiple times per day and have never had any technical issues with it. It's the best investment our team has ever made! Review collected by and hosted on G2.com.

What do you dislike about Glean?

I cannot think of anything I dislike! There are definitely features I could take advantage of more though, like collections and answers. Review collected by and hosted on G2.com.

Chelsea A.
CA
Chelsea A.
Mid-Market (51-1000 emp.)
"A story about my best friend, Glean!"
5/5
What do you like best about Glean?

During onboarding, Glean helped me ramp quickly and acquire all the institutional knowledge I needed to be successful. The landing page gives me a great overview of upcoming calls, trending resources, and suggested documents to review so I know what to do next and how to prioritize my day. The search function is easy to use and customize based on my specific role and the applications I use most frequently. It's saved me a tremendous amount of time. I no longer have to constantly toggle between applications and lose context and focus as I go. I'm thankful that Grammarly provides Glean company-wide as it helps us all collaborate and work better together. Review collected by and hosted on G2.com.

What do you dislike about Glean?

I've found no downsides yet. Given how robust their resource center it, I'm sure if I have any questions or issues, I'll quickly be able to self-serve and find support. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"So easy to use and set up!"
5/5
What do you like best about Glean?

The ability to easily access any information across our systems has been super helpful! I like to be able to see all possible options when either looking for information for internal needs OR when I need to share something with a customer. Really has helped me save time when searching or asking someone else. Review collected by and hosted on G2.com.

What do you dislike about Glean?

No dislikes at the moment - glean was very easy to install and I was able to start working with it instantly. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Glean makes work a dream"
5/5
What do you like best about Glean?

Glean is truly the Google for your internal workspace. I can easily search our myriad of company apps and documents to find exactly what I'm looking for—or something better. As a marketer for a technical product, Glean often serves as a subject matter expert (SME) I can rely on to find the right expertise and knowledge about our product. Review collected by and hosted on G2.com.

What do you dislike about Glean?

While Glean is the best internal search tool out there, it can sometimes be hard to comb through the search results since they are so expansive. Glean does its best to solve this with advanced filtering capabilities, but it helps to have a somewhat organized workspace and the right access levels at the onset. Regardless, life with Glean is infinitely better than life without it. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Love the new Glean AI Feature"
5/5
What do you like best about Glean?

I used to always use Glean solely as a search engine which it was great at. It helped me be self-sufficient at my company by allowing me to work asynchronously with my colleagues and find any information that I needed on my own. Now that Glean has released their new AI Chatbot, this has made searching even easier. The new AI Chatbot has done a great job of giving me correct answers to my questions and making me work even more efficiently.

Other things that have been nice about Glean are that it consolidates everything that I need to know in one place. For example, when I login, I'm able to see my upcoming meetings as well as any announcements by my company's administrators on the homepage. It is my favorite productivity tool

I've also participated in a few UI/UX research sessions with Glean that have been fun to be a part of. Review collected by and hosted on G2.com.

What do you dislike about Glean?

There is nothing I dislike about Glean as of now. I haven't used customer support at all so I'm unable to comment on that. Review collected by and hosted on G2.com.

Rachel H.
RH
Rachel H.
Principal Customer Analyst II
Mid-Market (51-1000 emp.)
"Search everything!"
5/5
What do you like best about Glean?

I love the ability to search across multiple apps! The recent section is also super nifty. Review collected by and hosted on G2.com.

What do you dislike about Glean?

I wish there was also a commonly opened section in addition to Recent - there are several files I come searching for day in day out that may not always show under recent. Review collected by and hosted on G2.com.

Adrian D.
AD
Adrian D.
Mid-Market (51-1000 emp.)
"One search to rule them all"
5/5
What do you like best about Glean?

The rapid filtering of results make it easy to slice and dice results to get to the material I need. The loose search also helps find related documentation and conversations that would have otherwise been missed. Review collected by and hosted on G2.com.

What do you dislike about Glean?

Nothing, this tool has made retrieval of material a breeze Review collected by and hosted on G2.com.

WP
Will P.
Mid-Market (51-1000 emp.)
"Go-to search for any company-specific information"
5/5
What do you like best about Glean?

Glean searches through everything: Google Docs, Gmail, Slack, JIRA, Confluence, and GitHub. It is the best way to find information about any topic, project, or technology at work. It was easy to set up and integrate, is easy to use, and I have it as my browser new tab page because I use it hourly, and there is a mobile app too! Review collected by and hosted on G2.com.

What do you dislike about Glean?

Nothing, it is a great product today and continuous updates including AI summaries are exciting. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Enterprise (> 1000 emp.)
"Glean is real nice"
5/5
What do you like best about Glean?

Helps me find stuff internally and segments it into source types. Easy to use, implement, integrate. Review collected by and hosted on G2.com.

What do you dislike about Glean?

I don't like that it includes slack conversations I'm not a part of as some of the search results. Feels invasive. Review collected by and hosted on G2.com.

Kendall G.
KG
Kendall G.
Account Manager
Small-Business (50 or fewer emp.)
"Glean easy to use"
5/5
What do you like best about Glean?

I love that I can search anything on Glean and the most signifigant answers within my company organization load Review collected by and hosted on G2.com.

What do you dislike about Glean?

Sometimes if you open a document, it prioritizes that in the search Review collected by and hosted on G2.com.