--- title: Glean Reviews meta\_title: 'Glean Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 168 reviews by the users' company size, role or industry to find out how Glean works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 168 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- ### Glean Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Glean, finding it intuitive and efficient for accessing information quickly. [(5 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163758&qs=pros-and-cons#reviews) Users love the **speed of information retrieval** with Glean, greatly enhancing their productivity and efficiency. [(5 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163449&qs=pros-and-cons#reviews) Users appreciate the **time-saving capabilities** of Glean, effortlessly retrieving accurate information without extensive searching. [(4 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163818&qs=pros-and-cons#reviews) Users value the **fast search capabilities** of Glean, making relevant information easily accessible across various tools. [(2 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2398007&qs=pros-and-cons#reviews) Users find Glean to be **intuitive and easy to use** , enhancing their workflow and efficiency significantly. [(2 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163703&qs=pros-and-cons#reviews) Users note that **improvement is needed** in transparency, source controls, and accuracy for a better experience with Glean. [(3 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2315227&qs=pros-and-cons#reviews) Users find the **search functionality lacks precision** , often receiving broad results that complicate finding relevant information. [(2 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163684&qs=pros-and-cons#reviews) Users experience **inadequate filtering** , leading to broad search results and additional steps to find relevant information. [(1 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2228074&qs=pros-and-cons#reviews) Users feel the lack of **transparency and control** in Glean affects trustworthiness and efficiency in critical tasks. [(1 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2398006&qs=pros-and-cons#reviews) Users find the **limited customization** of Glean restrictive, sometimes leading to irrelevant search results. [(1 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2446979&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Glean ##### 1. Ease of Use Users value the **ease of use** of Glean, finding it intuitive and efficient for accessing information quickly. [ See 5 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163758&qs=pros-and-cons#reviews) See Related User Reviews ![Pranay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pranay S.") PS Pranay S. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Information Discovery Across Tools" What do you like about Glean? What I like best about Glean is its ability to quickly surface relevant information from across different tools, making it much easier to find what I ![RUSSELL K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RUSSELL K.") RK RUSSELL K. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Answers and Time Savings with Glean" What do you like about Glean? Glean makes finding answers effortless, I can ask natural questions and get direct, trustworthy summaries without hunting across SharePoint, Outlook, ##### 2. Speed Users love the **speed of information retrieval** with Glean, greatly enhancing their productivity and efficiency. [ See 5 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163449&qs=pros-and-cons#reviews) See Related User Reviews ![Pranay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pranay S.") PS Pranay S. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Information Discovery Across Tools" What do you like about Glean? What I like best about Glean is its ability to quickly surface relevant information from across different tools, making it much easier to find what I SM Steven M. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Knowledge Finder with Room for Improvement" What do you like about Glean? I love how intuitive and easy to use Glean is, making my experience smooth and efficient. The ability of Glean to pull in specific resources and provi ##### 3. Time-saving Users appreciate the **time-saving capabilities** of Glean, effortlessly retrieving accurate information without extensive searching. [ See 4 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163818&qs=pros-and-cons#reviews) See Related User Reviews ![RUSSELL K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RUSSELL K.") RK RUSSELL K. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Answers and Time Savings with Glean" What do you like about Glean? Glean makes finding answers effortless, I can ask natural questions and get direct, trustworthy summaries without hunting across SharePoint, Outlook, SM Steven M. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Knowledge Finder with Room for Improvement" What do you like about Glean? I love how intuitive and easy to use Glean is, making my experience smooth and efficient. The ability of Glean to pull in specific resources and provi ##### 4. Fast Search Users value the **fast search capabilities** of Glean, making relevant information easily accessible across various tools. [ See 2 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2398007&qs=pros-and-cons#reviews) See Related User Reviews ![Pranay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pranay S.") PS Pranay S. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Information Discovery Across Tools" What do you like about Glean? What I like best about Glean is its ability to quickly surface relevant information from across different tools, making it much easier to find what I ![RUSSELL K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RUSSELL K.") RK RUSSELL K. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Answers and Time Savings with Glean" What do you like about Glean? Glean makes finding answers effortless, I can ask natural questions and get direct, trustworthy summaries without hunting across SharePoint, Outlook, ##### 5. Intuitive Users find Glean to be **intuitive and easy to use** , enhancing their workflow and efficiency significantly. [ See 2 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163703&qs=pros-and-cons#reviews) See Related User Reviews ![Ján J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ján J.") JJ Ján J. Enterprise (\> 1000 emp.) 4.5/5 "Effortless company-wide searches with Glean" What do you like about Glean? Glean adds a new tab as a homepage in my Chrome browser and immediately shows me the things I am currently working on. Very intuitive usage. Using on SM Steven M. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Knowledge Finder with Room for Improvement" What do you like about Glean? I love how intuitive and easy to use Glean is, making my experience smooth and efficient. The ability of Glean to pull in specific resources and provi ### 5 Cons or Disadvantages of Glean ##### 1. Improvement Needed Users note that **improvement is needed** in transparency, source controls, and accuracy for a better experience with Glean. [ See 3 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2315227&qs=pros-and-cons#reviews) See Related User Reviews ![RUSSELL K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RUSSELL K.") RK RUSSELL K. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Answers and Time Savings with Glean" What do you dislike about Glean? Glean delivers strong value, but better transparency, finer controls over sources, and smoother sharing would make it feel faster and more trustworthy ![Ján J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ján J.") JJ Ján J. Enterprise (\> 1000 emp.) 4.5/5 "Effortless company-wide searches with Glean" What do you dislike about Glean? Tagging documents remains a manual task. When a document becomes obsolete, you need to notify Glean about its status. ##### 2. Search Functionality Users find the **search functionality lacks precision** , often receiving broad results that complicate finding relevant information. [ See 2 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163684&qs=pros-and-cons#reviews) See Related User Reviews SM Steven M. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Knowledge Finder with Room for Improvement" What do you dislike about Glean? Sometimes the search results don't get exactly what I need. ![Savannah H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Savannah H.") SH Savannah H. Enterprise (\> 1000 emp.) 4.0/5 "Glean" What do you dislike about Glean? Sometimes the search results can be a bit too broad, and it takes a few extra steps to find the most relevant information. More advanced filtering opt ##### 3. Inadequate Filtering Users experience **inadequate filtering** , leading to broad search results and additional steps to find relevant information. [ See 1 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2228074&qs=pros-and-cons#reviews) See Related User Reviews ![Savannah H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Savannah H.") SH Savannah H. Enterprise (\> 1000 emp.) 4.0/5 "Glean" What do you dislike about Glean? Sometimes the search results can be a bit too broad, and it takes a few extra steps to find the most relevant information. More advanced filtering opt ##### 4. Lack of Information Users feel the lack of **transparency and control** in Glean affects trustworthiness and efficiency in critical tasks. [ See 1 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2398006&qs=pros-and-cons#reviews) See Related User Reviews ![RUSSELL K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RUSSELL K.") RK RUSSELL K. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Answers and Time Savings with Glean" What do you dislike about Glean? Glean delivers strong value, but better transparency, finer controls over sources, and smoother sharing would make it feel faster and more trustworthy ##### 5. Limited Customization Users find the **limited customization** of Glean restrictive, sometimes leading to irrelevant search results. [ See 1 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2446979&qs=pros-and-cons#reviews) See Related User Reviews ![Pranay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pranay S.") PS Pranay S. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Information Discovery Across Tools" What do you dislike about Glean? Limited customization and occasional irrelevant search results. ![Tyler L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler L.") TL Tyler L. Enterprise (\> 1000 emp.) 2/27/2023 "Glean has been so helpful in my role at a large technology company." 5/5 What do you like best about Glean? Glean makes it so easy to find information on internal document repositories and within Slack. I would recommend this tool to any company trying to make their employees jobs a lot easier. Review collected by and hosted on G2.com. What do you dislike about Glean? No dislikes at this point. I haven't found anything yet. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Glean is providing a Google like experience for companies to use for their employees. It makes jobs easier to be able to find crucial information that allows you to be successful in your role. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KC Kevin C. Enterprise (\> 1000 emp.) 3/1/2023 "Primary way I find things at work" 5/5 What do you like best about Glean? Glean is the primary way I find documentation and messages at my company—it is extremely helpful in aggregating many different tools and finding the content I need. Review collected by and hosted on G2.com. What do you dislike about Glean? Nothing really, excited to see more customization options in the future Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? It is solving the problem of working on many different apps at once and not having an effective way of finding information across all of them; it has greatly increased my efficiency. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Alex N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex N.") AN Alex N. Collaboration Services Manager Enterprise (\> 1000 emp.) 5/26/2023 "Glean is Great!" 5/5 What do you like best about Glean? How easy it is to find content from across the different knowledge sources we have and my Glean team! Review collected by and hosted on G2.com. What do you dislike about Glean? I would like to see more customizability in the homepage. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Like many organizations, we have knowledge stored in several different places. Glean helps me save time by allowing me to search everywhere, all at once. It also simplifies sharing with others with the Collections feature. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Zach S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zach S.") ZS Zach S. Enterprise (\> 1000 emp.) 2/23/2023 "Like google, but for work" 5/5 What do you like best about Glean? I use Glean DAILY (probably hourly) to help complete tasks. You can write all the documentation you'd like, but without an index finding what instruction can be next to impossible. Glean, however, makes this possible. It indexes our entire org, so answers are just a moment away! Review collected by and hosted on G2.com. What do you dislike about Glean? I wish I had something to say about disliking Glean, but I don't! Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Answers and examples right at my finger tips Review collected by and hosted on G2.com. Show More 8/23/2023 Current UserValidated ReviewerSource: Organic ![Eric M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric M.") EM Eric M. Sales Engineer Mid-Market (51-1000 emp.) 2/24/2023 "Life saver when onboarding to a new company" 5/5 What do you like best about Glean? I use it constantly to find any relevant document to something I need or to get inspiration for something I want to create. We have it connected to all systems so I can find anything. Review collected by and hosted on G2.com. What do you dislike about Glean? There is not too much to dislike. Sometimes the suggestions can be better. Also, if you make any kind of spelling error then there is no kind of automatic correction, you will have to research with correct spelling. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Documents are everywhere and information is shared in all sorts of ways. Instead of asking all my colleagues to share ideas or documents, I find them quickly through a glean search. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Soham M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soham M.") SM Soham M. Chief Architect Enterprise (\> 1000 emp.) 10/18/2022 "Blazingly fast and very high quality results" 5/5 What do you like best about Glean? Glean integrates with all the Saas apps I use on an everyday basis, from google docs, slack, workday, JIRA and confluence among others. Since we installed glean, I have never once gone to the individual interfaces for these apps to search for anything. Glean is very fast. The browser plugin makes it even more effective. The quality of results is awesome, and it can nearly always guess the right data source to retrieve the content from and rank the results appropriately. We also use the announcements features to publish items we want folks to know broadly. Review collected by and hosted on G2.com. What do you dislike about Glean? I just hope that Glean can retain its simplicity going forward Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? I equate the arrival of glean to the arrival of google.com over yahoo. Finds all our internal information within miliseconds. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Danika G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danika G.") DG Danika G. Mid-Market (51-1000 emp.) 3/2/2023 "Great for looking up documentation, past tickets, and more!" 4.5/5 What do you like best about Glean? As an engineer, I really enjoy how easy it is to search for and find documents related to my keywords. I find myself heading there first, and more often than not, my needed documents are quickly found. Review collected by and hosted on G2.com. What do you dislike about Glean? Nothing too much that I dislike, but I guess I would be interested in searching github code if this is not already a feature. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Glean was instrumental in my onboarding, because I was able to quickly find all the documents I needed. I was able to be more productive right off the bat, rather than messaging members of my team. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Maggie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maggie H.") MH Maggie H. Director of Sales Mid-Market (51-1000 emp.) 9/16/2022 "Glean has been instrumental for onboarding as we scale" 5/5 What do you like best about Glean? As we scale our growing Sales org, Glean helps new hires (and existing employees) search across all our core systems to find what they need. Before Glean, we would have to search in numerous places and it was always hard to remember where something was. With Glean, the information is surfaced so much faster, and we know it's more up-to-date and reliable. Review collected by and hosted on G2.com. What do you dislike about Glean? Slack integrations are not as easy as they should be. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? We're in hyper-growth mode right now, so we have many different projects, documents, reports, collaboration items, etc, always flying around. Before Glean, I would keep a google doc of all my most visited items so that I wouldn't lose them. We also have tool sprawl across different orgs (gdocs, paper, coda, confluence), so Glean helps me find documents that I am looking for when another org has built it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![晋ノ助 .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "晋ノ助 .") 晋 晋ノ助 . Software Discovery and Verification Specialist Enterprise (\> 1000 emp.) 10/18/2022 "Enabling immediate access to materials that come to mind" 5/5 What do you like best about Glean? I can search for any information within the company from just one search window. It has the ability to share knowledge not only with myself but also with other colleague, and to design flexible access routes to information within the company. The time required to access any information has been greatly reduced. Review collected by and hosted on G2.com. What do you dislike about Glean? Adding data sources that are not supported requires manual construction using the API, and it would be even more appreciated if this man-hours could be reduced a little more. We are looking forward to more enhanced management functions in the future. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Reduction of time required to find materials. This was the first step in an effort to make knowledge an asset of the company, rather than something that is kept to oneself. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Tim C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim C.") TC Tim C. Mid-Market (51-1000 emp.) 2/23/2023 "Amazing tool for finding what you need" 5/5 What do you like best about Glean? Very simple and easy to use. Let's me search across multiple data points in my company's inventory to find what I need when I need it. Review collected by and hosted on G2.com. What do you dislike about Glean? Nothing. it's simple to use and get's the job done. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Helps me find the right information in a quick amount of time. I can find everything I need with a few words of type. Review collected by and hosted on G2.com. 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