# Top 10 TopBox Alternatives & Competitors (15)4.5 out of 5 TopBox is one of the most-searched tools in the Enterprise Feedback Management Software category on G2. Enterprise Feedback Management Software is used by teams seeking innovative, productive platforms with features like system monitoring, device responsiveness, and ai text generation, according to G2 reviews. In most cases, users compare alternatives based on reliability and ease of use. The best overall alternative to TopBox is [AskNicely](https://www.g2.com/products/asknicely/reviews), rated ~4.7 stars on G2 from 1029+ reviewers. It is frequently praised for customer support and customer feedback. Other well-known alternatives to TopBox are: - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) – known for case management and efficiency (G2 star rating ~4.4) - [Glassbox](https://www.g2.com/products/glassbox/reviews) – highly rated for session replay and insights (G2 star rating ~4.9) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) – offers helpful and efficiency (G2 star rating ~4.4) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) – best suited for teams that need customer support and helpful (G2 star rating ~4.5) Browse top options below. Based on G2 review data, TopBox is most commonly used in industries like [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management), [Help Desk Software](https://www.g2.com/categories/help-desk), [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation). Compare user ratings by vertical to find the best fit. [Get Price](/products/topbox/software_advice_form_fill/new) ## Top 10 Alternatives to TopBox Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how TopBox stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Internet, and Marketing and Advertising, and find the best product for your business. [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/445a26ebb2994878a27e1c965e65c363/asknicely.png "Product Avatar Image") ](https://www.g2.com/products/asknicely/reviews) [ AskNicely ](https://www.g2.com/products/asknicely/reviews) By [AskNicely](https://www.g2.com/sellers/asknicely) [ 4.7/5(1,050) ](https://www.g2.com/products/asknicely/reviews#reviews) Product Description The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework. Reviewers say compared to TopBox, AskNicely is: More usable Better at meeting requirements More expensive Categories in common with TopBox: [ Enterprise Feedback Management ](/categories/enterprise-feedback-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/e63eb2d0ef10e2df421befaed80bed3c/agentforce-service-formerly-salesforce-service-cloud.jpg "Product Avatar Image") ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) [ Agentforce Service (formerly Salesforce Service Cloud) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) By [Salesforce](https://www.g2.com/sellers/salesforce) [ 4.4/5(7,358) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews#reviews) Product Description Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform. Reviewers say compared to TopBox, Agentforce Service (formerly Salesforce Service Cloud) is: More expensive More usable Better at meeting requirements Categories in common with TopBox: [ Enterprise Feedback Management ](/categories/enterprise-feedback-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/526503459c23a2b855b4fe2a0526aa48/glassbox.png "Product Avatar Image") ](https://www.g2.com/products/glassbox/reviews) [ Glassbox ](https://www.g2.com/products/glassbox/reviews) By [Glassbox](https://www.g2.com/sellers/glassbox) [ 4.9/5(809) ](https://www.g2.com/products/glassbox/reviews#reviews) Product Description Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX. Reviewers say compared to TopBox, Glassbox is: More usable Better at meeting requirements Easier to admin Categories in common with TopBox: [ Enterprise Feedback Management ](/categories/enterprise-feedback-management) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/4a91439aa6f7e57f756acaa150ec767f/hubspot-service-hub.png "Product Avatar Image") ](https://www.g2.com/products/hubspot-service-hub/reviews) [ HubSpot Service Hub ](https://www.g2.com/products/hubspot-service-hub/reviews) By [HubSpot](https://www.g2.com/sellers/hubspot) [ 4.4/5(2,920) ](https://www.g2.com/products/hubspot-service-hub/reviews#reviews) Product Description Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup. Reviewers say compared to TopBox, HubSpot Service Hub is: More expensive More usable Better at meeting requirements Categories in common with TopBox: [ Enterprise Feedback Management ](/categories/enterprise-feedback-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png "Product Avatar Image") ](https://www.g2.com/products/liveagent/reviews) [ LiveAgent ](https://www.g2.com/products/liveagent/reviews) By [QualityUnit](https://www.g2.com/sellers/qualityunit) [ 4.5/5(1,538) ](https://www.g2.com/products/liveagent/reviews#reviews) Product Description LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide. Reviewers say compared to TopBox, LiveAgent is: More usable Better at meeting requirements More expensive Categories in common with TopBox: [ Enterprise Feedback Management ](/categories/enterprise-feedback-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/1a1e9c3a4487178e0881361329a48be9/heap-by-contentsquare.png "Product Avatar Image") ](https://www.g2.com/products/heap-by-contentsquare/reviews) [ Heap by Contentsquare ](https://www.g2.com/products/heap-by-contentsquare/reviews) By [Contentsquare](https://www.g2.com/sellers/contentsquare) [ 4.4/5(1,097) ](https://www.g2.com/products/heap-by-contentsquare/reviews#reviews) Product Description Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform. Reviewers say compared to TopBox, Heap by Contentsquare is: More expensive More usable Better at meeting requirements Categories in common with TopBox: [ Enterprise Feedback Management ](/categories/enterprise-feedback-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/2c76bc59390c8d8eb7065dd8c478a664/usertesting.png "Product Avatar Image") ](https://www.g2.com/products/usertesting/reviews) [ UserTesting ](https://www.g2.com/products/usertesting/reviews) By [UserTesting](https://www.g2.com/sellers/usertesting) [ 4.4/5(792) ](https://www.g2.com/products/usertesting/reviews#reviews) Product Description UserTesting is an AI-enhanced human insight platform that helps organizations collect fast, actionable feedback from real users—empowering teams to validate decisions, co-innovate at scale, and deliver better products, services, and customer experiences. Trusted by leading enterprises to reduce risk, accelerate innovation, and exceed customer expectations. Reviewers say compared to TopBox, UserTesting is: More expensive More usable Better at meeting requirements Categories in common with TopBox: [ Enterprise Feedback Management ](/categories/enterprise-feedback-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/8b0d76705d1a8283c70e93d765cd1735/mouseflow.png "Product Avatar Image") ](https://www.g2.com/products/mouseflow/reviews) [ Mouseflow ](https://www.g2.com/products/mouseflow/reviews) By [Mouseflow](https://www.g2.com/sellers/mouseflow) [ 4.6/5(690) ](https://www.g2.com/products/mouseflow/reviews#reviews) Product Description With more than 190,000 happy clients, Mouseflow is the behavior analytics platform of choice for digital marketers, Product & UX professionals on startups and enterprises across the world. Mouseflow lets you record all your website visits, not a fraction of them. It also allows you to instantly-build 6 types of heatmaps on all your pages, analyze funnels, forms, launch feedback campaigns and much more. Reviewers say compared to TopBox, Mouseflow is: More usable More expensive Better at meeting requirements Categories in common with TopBox: [ Enterprise Feedback Management ](/categories/enterprise-feedback-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/71171ec9794b67c115a51f7e9d6b3d0e/connectwise-psa.png "Product Avatar Image") ](https://www.g2.com/products/connectwise-psa/reviews) [ ConnectWise PSA ](https://www.g2.com/products/connectwise-psa/reviews) By [ConnectWise](https://www.g2.com/sellers/connectwise) [ 4/5(583) ](https://www.g2.com/products/connectwise-psa/reviews#reviews) Product Description Business Automation and ConnectWise PSA (formerly ConnectWise Manage) Reviewers say compared to TopBox, ConnectWise PSA is: More expensive Categories in common with TopBox: [ Enterprise Feedback Management ](/categories/enterprise-feedback-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/da836c06c61c98d4a0795c7cfc3a9a5a/servicenow-customer-service-management.jpg "Product Avatar Image") ](https://www.g2.com/products/servicenow-customer-service-management/reviews) [ ServiceNow Customer Service Management ](https://www.g2.com/products/servicenow-customer-service-management/reviews) By [ServiceNow](https://www.g2.com/sellers/servicenow) [ 4.4/5(500) ](https://www.g2.com/products/servicenow-customer-service-management/reviews#reviews) Product Description ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower customers with AI-powered conversational chat to get answers and take action quickly. Guide customers through personalized action steps across various channels such as chat, portals, and catalogs. Agent Workspace: Provide a single, configurable workspace integrated across channels for a holistic customer view. AI-powered case summaries, guided playbooks, and recommendations make it fast and easy to provide excellent service. Case Management: Seamlessly orchestrate complex customer issues across departments to boost resolution times and customer satisfaction with a unified data model and automated workflows. Knowledge Management: Allow AI Agents to create and share relevant knowledge articles and case summaries quickly with both human agents and customers. Predictive Intelligence: Use AI to anticipate customer needs, automate resolutions, and reduce case volume. Deliver smart, proactive service to achieve value faster. ServiceNow CSM unifies people, processes, and data, ensuring seamless and effective service delivery that leverages AI to enhance customer satisfaction and reduce operational costs. Reviewers say compared to TopBox, ServiceNow Customer Service Management is: More expensive More usable Better at meeting requirements Categories in common with TopBox: [ Enterprise Feedback Management ](/categories/enterprise-feedback-management) ### Explore Articles [ Out of Office Messages ](https://learn.g2.com/out-of-office-message) [ Which emergency management platforms have easy-to-use interfaces requiring minimal training for business resilience teams? ](https://www.g2.com/discussions/which-emergency-management-platforms-have-easy-to-use-interfaces-requiring-minimal-training-for-business-resilience-teams) [ User-friendly demo automation software for sales teams ](https://www.g2.com/discussions/what-s-the-most-user-friendly-demo-automation-software-for-sales-teams) [ Which note-taking app offers the best cross-device synchronization? ](https://www.g2.com/discussions/which-note-taking-app-offers-the-best-cross-device-synchronization) [ What platform provides influencer management features? ](https://www.g2.com/discussions/what-platform-provides-influencer-management-features) [ Which event registration and ticketing platforms do operations manager teams trust most, based on real user reviews? ](https://www.g2.com/discussions/which-event-registration-and-ticketing-platforms-do-operations-manager-teams-trust-most-based-on-real-user-reviews) ### Spotlight Categories [ Project Management Software ](https://www.g2.com/categories/project-management) [ Event Management Platforms ](https://www.g2.com/categories/event-management-platforms) [ Core HR Software ](https://www.g2.com/categories/core-hr)