GivingFuel provides a variety of seamless, easy-to-use templates that make page creation a breeze! I was able to make a successful giving campaign in under 30 minutes. Review collected by and hosted on G2.com.

I'm a Wix user, so when trying to manipulate features in the template such as color, text, & visual appeal I found it to be a bit basic. I wished that I was able to do bit more with the aesthetics of the page. Review collected by and hosted on G2.com.

Ease of reporting, exporting data, building pages, and good customer service. Review collected by and hosted on G2.com.

The fees. It would be great if there were a fee cap or system that didn't bass the fee off a percentage of the larger transaction. Review collected by and hosted on G2.com.

Whether you're an expert at GivingFuel or new to the site, the customer service team is fantastic. They are willing to help every step of the way and are very responsive. Review collected by and hosted on G2.com.

Sometimes you have to go with TicketSpice for registration & donation options combined. I started creating a sheet in GivingFuel only to find out that TicketSpice would work better for what I was trying to accomplish. Review collected by and hosted on G2.com.

GF Support staff feel like they are your friends and they care about not only getting you an answer to your questions but the quality of that answer. Aaron is the single best support staff member from any company's support team I have ever met or worked with. You are in great hands with Webconnex support. Review collected by and hosted on G2.com.

Nowadays I have nothing to complain about with regard to support. Any complaints are from the past and no longer apply. Review collected by and hosted on G2.com.

GivingFuel has also been a simple and convenient way to track our donations. Downloading donation reports is a straightforward process, and transactions are easy to filter (recurring, declined, first-time donors). The customer support is very responsive and helps resolve questions quickly. It's also super simple -- you just need to open a live chat and ask a question! Review collected by and hosted on G2.com.

It may be a bit difficult to get used to the interface at first, but again, the support staff (especially Aaron!) is incredibly responsive and willing to help. Review collected by and hosted on G2.com.

I like the straightforward format that makes it easy to find the information I need for monthly reconciliations. Review collected by and hosted on G2.com.

I don't like that data from archived pages are automatically removed from data downloads. Review collected by and hosted on G2.com.

The cost compared to our previous product is excellent. We also like how the entire software is web-based, with no need to have downloaded software or program on a dedicated computer. Review collected by and hosted on G2.com.

While we love the chat feature, we certainly would love a way to make phone calls to a customer service rep at any moment (during business hours, of course!). Moreover, we often feel like we are trying to fit a square peg into a round hole for some of the ways we want the product to service our guests. Review collected by and hosted on G2.com.

Their availability to answer setup questions. Review collected by and hosted on G2.com.

The fees charged for credit card/ach processing. Review collected by and hosted on G2.com.

The service with Webconnex staff is always positive. Every issue experienced is resolved, explained and handled. I value that we work in the same community. To me Webconnex is Giving Fuel. Review collected by and hosted on G2.com.

Is this a required question? There is nothing I dislike. Review collected by and hosted on G2.com.

Giving Fuel has multiple easy ways to set up & manage customized pages for donations, search for donations, and manage donors. Review collected by and hosted on G2.com.

Each donor needs to use a unique email, or they will be bundled into the same account. This is only an issue if you have older donors without emails but still want to donate by credit card. Review collected by and hosted on G2.com.