AW
Ashlynn W.
Communications and Development Coordinator
Small-Business (50 or fewer emp.)
"GiveWP has improved donors experiences and our own"
4.5/5
What do you like best about GiveWP?

I love how there is a free integration option with PayPal. We previously used a PayPal button which would redirect donors to the PayPal website, but with GiveWP donors can stay on our website and complete the transaction. Review collected by and hosted on G2.com.

What do you dislike about GiveWP?

I wish there were a live online support chat to get answers immediately. The email support is friendly and helpful, but it can take a couple days to resolve any issues, depending on the complexity. Review collected by and hosted on G2.com.

LB
Leslie B.
Executive Director
Small-Business (50 or fewer emp.)
"GiveWP is available and ready to support when needed."
5/5
What do you like best about GiveWP?

I am not the techiest ED and when I run into questions about this plugin GiveWP is available to support finding the answers. Review collected by and hosted on G2.com.

What do you dislike about GiveWP?

GiveWP is responsive to suggestions. When I discovered a need for my organization, they brought it to their team and are rolling out the improvement in 2023. Review collected by and hosted on G2.com.

Response from Matt Cromwell of GiveWP

So glad to hear that our support has been valuable to you! Your work and time as ED is valuable and we just want to support your in your success. Keep us posted on your online donation success!

See how GiveWP improved
Baraa A.
BA
Baraa A.
IT and E-Marketing manager
Small-Business (50 or fewer emp.)
"Very Good Plugin and Quickly support response"
4.5/5
What do you like best about GiveWP?

The Addons for this plugin are very useful and give us ability to integrate the donation form to be more effective, also the plugin give us all option we need for donation types Review collected by and hosted on G2.com.

What do you dislike about GiveWP?

Translation of some strings in the Arabic language is not available on the WPML plugin; I update the lines of the translation of WPML many times and still this issue Review collected by and hosted on G2.com.

DD
Dexter D.
IT Strategy Consultant and Developer
Small-Business (50 or fewer emp.)
"Excellent donations software plugin for wordpress with excellent support"
5/5
What do you like best about GiveWP?

GiveWP has many excellent features that provide an excellent user experience for donors and also help admins manage donations. The support from Matheus, Rick, Alex, Stephanie, Ben, and Amie is excellent, fast, and super high quality. They always understand my request and provide tremendous help sometimes including videos to show how and why something works the way it does and they have clearly thought carefully about how they have developed this plugin. I love the capacity to create different funds that donors can donate to, the donor wall, the donor dashboard (which is really great for donors), and the add on for tracking funds raised by others (peer to peer) and attributing those funds to them. These are just a few of the great features. Review collected by and hosted on G2.com.

What do you dislike about GiveWP?

I don't have anything that I dislike about GiveWP. Review collected by and hosted on G2.com.

Jennifer M.
JM
Jennifer M.
Executive Director
Small-Business (50 or fewer emp.)
"Easy Plugin! Great Results!"
5/5
What do you like best about GiveWP?

The GiveWP plugin helped the Oklahoma Engineering Foundation launch its first online fundraising campaign. It was very easy to install and setup. It looks so professional and has so many options. Review collected by and hosted on G2.com.

What do you dislike about GiveWP?

Nothing! It's terrific. I have no complains with this plugin. Review collected by and hosted on G2.com.

BM
Bret M.
Owner
Small-Business (50 or fewer emp.)
"Excellent customer service and add-ons!"
4/5
What do you like best about GiveWP?

The customer service is very responsive and helpful. They will answer your questions and troubleshoot any problem in a timely fashion. They scheduled a free 30-minute audit of the fundraising on our website and went above and beyond in terms of responding to our concerns and giving helpful feedback, which will make the fundraising on our website more compelling. Review collected by and hosted on G2.com.

What do you dislike about GiveWP?

The interface is good, but not great in Word Press and there are not a lot of design options. Also, the word donation pops up in a lot of places and it wasn't very easy to change that wording. My web designer and developer suggested placing the informative reports/graphs as the first thing you see when you click in to make changes in Word Press. They seemed open to adjusting that. Review collected by and hosted on G2.com.

SS
Sandra S.
Executive Director
Small-Business (50 or fewer emp.)
"Excellent Customer Service"
5/5
What do you like best about GiveWP?

Already formatted forms are easy to modify. Review collected by and hosted on G2.com.

What do you dislike about GiveWP?

It is a bit $$ for a startup NPO. Customer Service was the reason I went ahead and purchased. Review collected by and hosted on G2.com.

RM
Ryan M.
Digital Lead
Small-Business (50 or fewer emp.)
"Great product, even better help and support"
4.5/5
What do you like best about GiveWP?

Very detailed onboarding and lots of tech support. Review collected by and hosted on G2.com.

What do you dislike about GiveWP?

Can be a little overwhelming to start implementing the product Review collected by and hosted on G2.com.

Response from Matt Cromwell of GiveWP

Thank so much, Ryan! We really are striving to provide your donors with the BEST donation experience possible. So glad our customer success and support teams have been valuable to you and your cause -- that's our job! Thank you!

See how GiveWP improved
Kelly H.
KH
Kelly H.
Marketing Director
Small-Business (50 or fewer emp.)
"Easy to Use"
5/5
What do you like best about GiveWP?

I like the fact that it is very easy to set up. The process is very smooth and the user interface is really nice for people who wish to donate on our site. Review collected by and hosted on G2.com.

What do you dislike about GiveWP?

There isn't really anything I don't like about it. Review collected by and hosted on G2.com.

Response from Matt Cromwell of GiveWP

Thank you Kelly! So glad to hear that finding GiveWP was easy, and that it suits all your online donation needs.

See how GiveWP improved
Jen M.
JM
Jen M.
D
Small-Business (50 or fewer emp.)
"Seamless Experience"
5/5
What do you like best about GiveWP?

Easy to use - web developer set up with easy. We transitioned from a custom built form and this is much better. Review collected by and hosted on G2.com.

What do you dislike about GiveWP?

Still trying to figure out if it is possible to link donors' giving history, so that when they access the donor dashboard they can see all their giving history. Review collected by and hosted on G2.com.

Response from Matt Cromwell of GiveWP

Seamless is a great word to describe what we aim for, Jen! Thanks so much! The best way to link your donors to their entire donation history is to import that history into GiveWP directly. We have docs on how that works (see the link below), and our Support Team is happy to assist as well. Thank you!

See how GiveWP improved