MobileCause has some of the best digital fundraising tools I've seen. My ability to create giving forms for different campaigns in less than five minutes allows me to spend time fundraising instead of messing around with slow, clunky tools. I can adjust giving forms on the fly based on performance or feedback from donors or board members. Review collected by and hosted on G2.com.

I have not found much that I dislike about this system. When I do find an issue, MobileCause works very hard to correct the issue or train me on how best to use the system. They have even sent many of my ideas to development and made them part of the program. Review collected by and hosted on G2.com.

Mobile Cause created an easy to use program for both the organization and donors. As someone who has little to know computer programming experience I am able to create forms, individual company campaigns, and events with no problem. On top of that, when I do have an issue their customer service is extremely helpful and quick to get back to me. Review collected by and hosted on G2.com.

One area I feel they could improve would be more personalization options when setting up events. I wish I could change logo sizes and the position and size of the text. Review collected by and hosted on G2.com.

Easy to upload video and photos. Looks great. I like the ease of interaction between donors and our CRM, when working (see below). Review collected by and hosted on G2.com.

The entire platform went down on Giving Tuesday--the biggest donor day of the year. It caused a lot of frustration and confusion as we had to switch back to our website donation page without all of the info for GT. There was no communication during this time from Mobile Cause. I sent several emails that were not addressed. By the time it came back up, it was too confusing to switch again, so all of the work for our GT page was for a few short hours in the morning. It was very disappointing. Review collected by and hosted on G2.com.

We wanted to execute a text-to-give feature for our annual meeting, and we learned that in addition, Mobilecause offers all kinds of features that could help us up our game for fundraising. I love the autoreply customization and we also used the thermometer feature at our meeeting (that tracks donations in real time). It takes a while for our members to adapt to new things, so we have a lot of room for growth, but Mobilecause is constantly adding new components, benefits, education - it's a valuable resource. They also have great customer service - when we had questions, some one always helped fast. We didn't expect that. Review collected by and hosted on G2.com.

I wish the merchant processing percentage was even lower (I know it's already low...but a girl can wish...). Review collected by and hosted on G2.com.

I currently use MobileCause for my nonprofit's fundraising endeavors. MobileCause proves to be easy to navigate both on the back end within the internal system and externally users visiting our fundraising page. Creating fundraising forms an associated pages are simple. It is an easy system to navigate and provides an appropriate amount of customization so the page feels special and personalized. For the user, it is proficient on both a desktop and mobile end. The system provides a clear way to text-to-donate, view videos, look at sponsors, and track your donations. I value being able to update and make changes quickly as new sponsors are added or situations change. Review collected by and hosted on G2.com.

The MobileCause technical team is not responsive. They need to work with individuals 1:1 and help more on the back end. I am lucky enough to be computer savy and have a team that can help me. If I was to leave all my issues to MobileCause I am afraid I would not get superior service. When I had issues with embedding the video and choosing how to highlight my sponsors and reached out to the team I was given tool-kits, guides, and links. I never benefitted from someone calling me and walking me through the platform. That was the biggest downside. For someone that does not have IT support, this platform may not be for you. Review collected by and hosted on G2.com.

Fairly easy to use, lots of help videos and documents. The live online basic training classes were very helpful, as are random training sessions that are set up when a new feature is rolled out. Review collected by and hosted on G2.com.

Reporting, I need a very specific report each week and the manual process takes me quite some time. MobileCause was able to send me the report one month, but said they couldn't do it every month and couldn't create a report for me to run on my own. Review collected by and hosted on G2.com.

MobileCause is easy to use and convenient for donors to create their own fundraising efforts to support our organization. Review collected by and hosted on G2.com.

Support is mostly available via email, BUT is responsive. Wish there was an more timely online chat option. Review collected by and hosted on G2.com.

The flexibility that is available in making pages and forms visually appealing while including all of the information that a donor wants to have. Forms are easy to use for the donor. Review collected by and hosted on G2.com.

I would like to have greater integration into my CRM (DonorPerfect). It is very limited as to what information can by synced. Review collected by and hosted on G2.com.

able to select columns to include in exported file.

the date parameters already filled in, but easy to change.

search criteria shows the date range so you can see it at a glance

phone # of the person donating. Review collected by and hosted on G2.com.

Was not able to open the Report Builder tab. I'm curious what it is and can be used for. Review collected by and hosted on G2.com.

I like the ease of setting up new campaigns. The training webinars and videos are also very helpful as is support. Review collected by and hosted on G2.com.

I don't know that I dislike it as much as I'm still learning to pull reports. They are not very intuitive. I get what I need, but it seems to take a while. Review collected by and hosted on G2.com.